Customer reviews from geappliances.com
GE - 27.8 Cu. Ft. French Door Refrigerator
Average customer rating
4.4
(3,978 Reviews)
Rating breakdown 3,978 reviews
5 Stars
2,484
4 Stars
925
3 Stars
267
2 Stars
127
1 Star
175
87%of customers recommend this product.
(
3,263 out of
3,743)
Customer Reviews for GE - 27.8 Cu. Ft. French Door Refrigerator
Customer Rating
4
GE GFE28GMKES
on September 23, 2022
Posted by: rdabyers
from Grand Blanc MI
We really like our new refrigerator. It is very spacious and roomy. The only thing I don't really care for is the side door with the ice maker, really needs to be pushed harder in order to close.
I would recommend this to a friend!
Features
5
Performance
4
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
2
Freezer won't freeze
on September 25, 2022
Posted by: ejisme1
from Mountain Home, ID
Looks nice. Fridge and water work, but the freezer won't freeze.
No, I would not recommend this to a friend.
Features
4
Performance
2
Quality
2
Value
2
Response from geappliances.comBy Matthew@GEA, GE_Appliances, September 26, 2022
Hello,
Thank you for reaching out to us! We’re so sorry to hear that your freezer isn’t working properly. We understand just how frustrating a situation like this can be, and this is not the experience we wish for our consumers to have.
We highly recommend taking advantage of your warranty by scheduling service. You can schedule service by calling 1-800-GECares (1-800-432-2737) or by visiting our website: https://www.geappliances.com/ge/service-and-support/service.htm
If you need any additional assistance, please feel free to reach out to us.
Best regards,
Matthew
GE Appliances
Thank you for reaching out to us! We’re so sorry to hear that your freezer isn’t working properly. We understand just how frustrating a situation like this can be, and this is not the experience we wish for our consumers to have.
We highly recommend taking advantage of your warranty by scheduling service. You can schedule service by calling 1-800-GECares (1-800-432-2737) or by visiting our website: https://www.geappliances.com/ge/service-and-support/service.htm
If you need any additional assistance, please feel free to reach out to us.
Best regards,
Matthew
GE Appliances
Written by a customer while visiting geappliances.com
Customer Rating
5
Perfect Fridge.
on September 27, 2022
Posted by: K Kami Ii
from Wi
Works well. Looks good. Made in USA for parts. Deep fridge.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Love the slate surface
on September 27, 2022
Posted by: cprowant
from Williamsport Pa
Because appliances in showrooms aren’t plugged in, there was no way to know the water/ice pad does not have a light. At night it’s impossible to see the options on the pad. I have to use a flashlight to be sure I’m selecting the option I want.
Very poor design which should be corrected and a fix offered at no cost to those who have purchased the fridge. It’s hard to believe a fridge so costly would not have a lit dispenser pad.
Very poor design which should be corrected and a fix offered at no cost to those who have purchased the fridge. It’s hard to believe a fridge so costly would not have a lit dispenser pad.
No, I would not recommend this to a friend.
Features
2
Performance
3
Quality
4
Value
3
Written by a customer while visiting geappliances.com
Customer Rating
5
So far so good
on September 29, 2022
Posted by: d2 e22
from Woodford, VA
We purchased the slate gray color, it is beautiful. The fridge is working as it should. We have only had it plugged in for about 2 hours. It is cooling down fast, water line is hooked up, water is cold. Cant wait for ice. Lots of room in both the fridge and freezer.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Works great
on October 8, 2022
Posted by: Dfsheldon
The fridge and freezer work great, but the fridge is louder than I expected. It’s definitely humming almost constantly, our last fridge didn’t do that. But it works fine.
No, I would not recommend this to a friend.
Features
5
Performance
4
Quality
4
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
Replace 9 year older ge refrigerator
on October 8, 2022
Posted by: tcl018
from Jacksonville,IL
Nice product but notice the mad cuts in this model than the one we had like it. They left out butter holder, other slots on right top self on door, and shelf on right side that part of shlf the could fold back part way. The one we had before was a 29 cu ft and had ice maker in the bottom (which we do not need on this one) and coldness level on the full drawer that pulls out
I would recommend this to a friend!
Features
3
Performance
4
Quality
4
Value
2
Response from geappliances.comBy Shayla@GEA, GE_appliances, October 13, 2022
Hello - We appreciate your loyalty to GE Appliances, and thank you for taking the time to write a review. We're glad you enjoy the performance and quality of your new fridge! However, we're sorry the features of this model did not meet your expectations. We understand that compared to a previous GE Appliances fridge you might've loved would be disappointing if it doesn't have the same features.
This unit has two humidity-controlled drawers and an extra full-width drawer with LED light for extra storage space.
Also, if you would like, this freezer has an optional second icemaker, which is sold separately. (Model: IM5D)
We strive to provide the best possible design and will share your review with our design team for any necessary improvements. Please contact us if you have any questions or concerns; we'd be glad to help! We hope you have an amazing day. -Shayla@GEA
This unit has two humidity-controlled drawers and an extra full-width drawer with LED light for extra storage space.
Also, if you would like, this freezer has an optional second icemaker, which is sold separately. (Model: IM5D)
We strive to provide the best possible design and will share your review with our design team for any necessary improvements. Please contact us if you have any questions or concerns; we'd be glad to help! We hope you have an amazing day. -Shayla@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
GE Refrigerator
on October 10, 2022
Posted by: SDZI
from Nebraska
Within 4 months of our refrigerator being installed, the compressor and main board quit. Not happy at all with this purchase.
No, I would not recommend this to a friend.
Quality
1
Response from geappliances.comBy Michael @ GE Appliances, GE Appliances, October 17, 2022
Hi there,
Thanks for the review. We hate to hear about the issues you've had here with your fridge, truly. Based on our research, we see that you spoke to our Consumer Relations Department about the issue at hand. We're glad to see that they were able to assist. If you have other questions or concerns, replying back to your case manager's email would be the best course of action.
Hope this helps and that your fridge is taken care of soon.
Best wishes,
Michael@GEA
Thanks for the review. We hate to hear about the issues you've had here with your fridge, truly. Based on our research, we see that you spoke to our Consumer Relations Department about the issue at hand. We're glad to see that they were able to assist. If you have other questions or concerns, replying back to your case manager's email would be the best course of action.
Hope this helps and that your fridge is taken care of soon.
Best wishes,
Michael@GEA
Written by a customer while visiting geappliances.com