Customer reviews from geappliances.com
GE - 27.8 Cu. Ft. French Door Refrigerator
Average customer rating
4.4
(3,978 Reviews)
Rating breakdown 3,978 reviews
5 Stars
2,484
4 Stars
925
3 Stars
267
2 Stars
127
1 Star
175
87%of customers recommend this product.
(
3,263 out of
3,743)
Customer Reviews for GE - 27.8 Cu. Ft. French Door Refrigerator
Customer Rating
5
love the new fridge
on March 27, 2022
Posted by: arty1092fgkliqe
from Hilton NY
It has nice features we like, and is efficient. The finish is nice for clean look I think cause our last one was gloss black and would show smudges and dirt to much. Ice and water is great too. The ice maker does not take up A lot of space but still has A sufficient capacity.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Absolute garbage
on March 28, 2022
Posted by: GStamm22
from West bend, WI
Ice maker and water dispenser never worked since hook up of water I and had it serviced twice. Needless to say I still don’t have a fridge with features I picked out. I bought a GE range and a range hood also and the only appliance that works is the oven. My hood lights never worked right out of the box. It was serviced than started working. Now one of the light housing’s is loose and the light falls out. I’m 7 months into this crap and the 1 year warranty is almost up and still don’t have appliances that work but I have to purchase an extended warranty to keep the GE garbage not working. Not right I should have already returned the junk to the store.
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Guy@GEA, GE Appliances, March 31, 2022
We're so sorry to learn that your ice maker and water dispenser haven't worked since you hooked up a water line and that your hood lights aren't working well either. We can imagine your disappointment considering we'd never want this for any of our consumers.
We have some amazing technicians, so for the best help we recommend taking advantage of your warranty and scheduling service with a certified GE Appliances technician that will be able to accurately diagnose and repair your appliance. You can do so by calling GE Appliance Service at 1-800-GECares (1-800-432-2737) or by clicking here: https://www.geappliances.com/ge/service-and-support/service.htm
They're sure to get you taken care of. If you were to need anything else, you can always message us on social media. All the best.
Guy@GEA
We have some amazing technicians, so for the best help we recommend taking advantage of your warranty and scheduling service with a certified GE Appliances technician that will be able to accurately diagnose and repair your appliance. You can do so by calling GE Appliance Service at 1-800-GECares (1-800-432-2737) or by clicking here: https://www.geappliances.com/ge/service-and-support/service.htm
They're sure to get you taken care of. If you were to need anything else, you can always message us on social media. All the best.
Guy@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Overall quality
on March 29, 2022
Posted by: Ajz12425
from Summerfield, florida
We love features like light in crisper drawer, lots of storage on the doors, divider in the freezer drawer, pullout drawer in the freezer
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
GE Refrigerator/freezer
on April 1, 2022
Posted by: Anonymous
from Phoenix, AZ
So far we are very please with your product.
It serves our propose well. We are happy that we bought GE.
It serves our propose well. We are happy that we bought GE.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
So far so good
on April 5, 2022
Posted by: Schoetdaddy
from Pa
Great fridge! Fits all of our food. Looks nice. Fits in space
I would recommend this to a friend!
Features
4
Performance
4
Quality
4
Value
3
Written by a customer while visiting geappliances.com
Customer Rating
3
Beautiful but not cold enough
on April 6, 2022
Posted by: Jtgrims
from Minnesota
Looks nice, functional, great size….but I can’t get the temp below 45. It’s set at 34, which is the lowest programmed but just won’t get down to that. We don’t open it that often to not get cool.
No, I would not recommend this to a friend.
Features
5
Performance
3
Quality
4
Value
4
Response from geappliances.comBy Gina@GEA, GE_Appliances, April 8, 2022
Hey there. We’re so happy to hear that you’re happy with the refrigerator overall but can certainly understand your concern regarding the temperature. We know this may be disappointing and would like to help.
Temperature measurements in the fresh food and freezer compartments should never be made of the air. Information on how to properly take the temperature can be found here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=19479&_ga=2.142468850.1366790192.1649085943-623024268.1641822316.
We hope this helps! Please let us know if you need additional assistance as we’re always here for you. -Gina@GEA
Temperature measurements in the fresh food and freezer compartments should never be made of the air. Information on how to properly take the temperature can be found here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=19479&_ga=2.142468850.1366790192.1649085943-623024268.1641822316.
We hope this helps! Please let us know if you need additional assistance as we’re always here for you. -Gina@GEA
Written by a customer while visiting geappliances.com
Customer Rating
2
Side shelves already broke & drawer doesn't slide
on April 6, 2022
Posted by: EuginaD
from Hollywood, AL
This refrigerator took a LONG time to get to temperature. In fact, we thought we were going to have to take it back b/c it was taking so long. It took like 5 days before I felt comfortable enough to put any food in it. I liked the lights on it. Beware if anything spills, there is no way to get where the frame for holding the drawers are. Also, we haven't had this unit long and the shelf that hangs on the door is already broke and the bottom meat drawer does NOT want to open/close good. Also the ice maker is loud in both distributing the ice cubes and making the ice. My husband actually hates it when i do crushed ice b/c of the sound. Ice maker is bigger than my last one, but some times the ice gets hung up and doesn't want to come out causing us to empty the whole basket. I suspect we will have more problems with the ice maker in the future. Also the freezer door collects frost around the door (so weird) that we have to clean off every month or the door will not shut good on the freezer. On a positive note, I do like that the fridge/freezer dings if the door was open too long as sometimes it willnot shut good. If not for this feature, we would have done lost food on several times. Also of note this is the stainless steel that leaves finger prints (a no-no if you have kids), and you can't clean this stainless steel for nothing. I have tried all kinds of cleaners and Mr. Clean erasers, etc. I have to scrub it so many times to get off finger prints that it is just not worth it. That alone makes me so mad to know I've cleaned the outside of the fridge and it does NOT look clean at all!! And I try to dry right after cleaning and it just leaves it streaky. If I had my time to do over, I would NOT have chosen this model. Not only that, but this thing is huge (though the way it holds food in the fridge I don't know where all the space goes as I can't ever find anything in it) that we had to take the hinges off the door just to get it inside. AND it was so heavy that it actually dented my wood floors.
No, I would not recommend this to a friend.
Features
3
Performance
3
Quality
2
Value
2
Response from geappliances.comBy Gina@GEA, GE_Appliances, April 8, 2022
Hi there and thank you for reaching out to let us know about your experience. We’re happy to hear you’re enjoying some of the features but can certainly understand your concerns. We are sincerely sorry for any frustration or inconvenience caused. So that we can properly assist, we’ve sent an e-mail to you with some information and tips. We’ve also requested some additional information and hope to hear from you soon. We appreciate your insight and hope you have a wonderful day. -Gina@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Total lemon.
on April 7, 2022
Posted by: Mels284
from Neenah, Wi
Fan replaced twice and thermostat replaced once to find out the compressor is the problem. Less than 5 years old.
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Gina@GEA, GE_Appliances, April 8, 2022
Hi there and thank you for reaching out. We’re incredibly sorry to hear your refrigerator has had 3 repairs already and now needs another. We can certainly imagine how frustrating this has been and the inconvenience caused. We’re confident our techs will get your unit in proper working order. If you need additional assistance, we’re always here to help. -Gina@GEA
Written by a customer while visiting geappliances.com