Customer reviews from geappliances.com
GE - 27.8 Cu. Ft. French Door Refrigerator
Average customer rating
4.4
(3,978 Reviews)
Rating breakdown 3,978 reviews
5 Stars
2,484
4 Stars
925
3 Stars
267
2 Stars
127
1 Star
175
87%of customers recommend this product.
(
3,263 out of
3,743)
Customer Reviews for GE - 27.8 Cu. Ft. French Door Refrigerator
Customer Rating
4
Big fridge but ice maker is super bulky
on February 25, 2022
Posted by: Bkh92
Easy to clean and love the color! No finger prints
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Response from geappliances.comBy Mikayla@GEA, GE_Appliances, February 28, 2022
Hi - Thanks for sharing your feedback. We couldn't be happier to hear that you're loving how easy it is to clean your refrigerator. Thanks so much for making GE Appliances a part of your home! -Mikayla@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
INTERESTING STEP UP FROM OUR LAST REFRIGERATOR.
on March 2, 2022
Posted by: RogerC1946
from Iowa City IA
With our recently completed remodel, first floor only, we put in a new kitchen and an entire suite of GE PROFILE appliances: refrigerator, stove, dishwasher.
Needless to say, this has all taken some getting used to.
However, we both feel the upgrades and improvements made on the refrigerator, especially, have made a difference in our appreciation of the kitchen, and the added interior space over our old unit, is very remarkable.
I can truthfully say we have no hesitation recommending the GE PROFILE refrigerator.
Well laid out (takes a little getting used to) and seems to be extremely well built.
I'd say, for people who are pretty picky about specific details of items we buy, GE seems to have done a great job meeting our needs.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
COULD BE BETTER
on March 3, 2022
Posted by: Opal mimi
from Nescopeck, PA
The ice maker's capacity on the door is too small to handle multiple guests and needs a filter to operate which is expensive. There is no dairy bin, the refrigerator area is smaller than expected and the shelves are not very adjustable to use taller items. On a more positive note, the freezer is large.
No, I would not recommend this to a friend.
Features
2
Performance
2
Quality
3
Value
3
Response from geappliances.comBy Sarah@GEA, GE_Appliances, March 7, 2022
Hello. We appreciate you submitting your feedback on this bottom-freezer refrigerator. While we’re glad you enjoy the large capacity of the freezer, we regret that you feel the ice maker’s capacity is too small, dislike the need for a filter, and have concerns over the dairy bin, refrigerator capacity and adjustability of the shelves.
We want to provide a quality experience for you, and will certainly share your feedback with our Refrigerator Design team for future review and improvement. Your insights are valued, as we always like to know what our consumers think of our models.
We do have a dairy bin in the upper section of the right door to provide a separate compartment for your items. You can view the different compartments and features in the Use and Care manual on page 6: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-1000585-1.pdf . We also have a section in the manual describing how you can rearrange the shelves to best fit your needs, on page 18.
We hope that information is helpful. If you have any other concerns or inquiries, we are always happy to offer assistance. Best wishes! -Sarah@GEA
We want to provide a quality experience for you, and will certainly share your feedback with our Refrigerator Design team for future review and improvement. Your insights are valued, as we always like to know what our consumers think of our models.
We do have a dairy bin in the upper section of the right door to provide a separate compartment for your items. You can view the different compartments and features in the Use and Care manual on page 6: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-1000585-1.pdf . We also have a section in the manual describing how you can rearrange the shelves to best fit your needs, on page 18.
We hope that information is helpful. If you have any other concerns or inquiries, we are always happy to offer assistance. Best wishes! -Sarah@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Great Fridge
on March 3, 2022
Posted by: Mjlong
from Bloomington, IL
We love our new GE refrigerator. Plenty of capacity and no issues or concerns.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Response from geappliances.comBy Mikayla@GEA, GE_Appliances, March 4, 2022
Oh, wow! Thank you for the 5-star review. You have a fantastic refrigerator and we couldn't be happier to hear that you're loving its large capacity. Thanks for making GE Appliances a part of your home! -Mikayla@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
issues with cooling day 1
on March 3, 2022
Posted by: BOAZ BOAZ BOAZ 5
from Buckeye, NY
We plugged it in and it has not cooled, it was missing the filter and now it look like I still need a new frig.
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
1
Value
5
Response from geappliances.comBy Sarah@GEA, GE_Appliances, March 7, 2022
Hi there, and thanks for contacting us. We truly hate to hear you’ve had trouble with the refrigerator not cooling and missing the filter. We know how inconvenient issues like those would be, especially when the refrigerator is brand new. This certainly isn’t the positive ownership experience we want for you.
After reviewing our system, we do see you have a service appointment pending. The technician will be glad to properly diagnose and repair the refrigerator, so you can enjoy your appliance without further trouble.
We do anticipate a new unit may take at least 24 hours to reach the desired temperature. Checking the temperature controls and ensuring the doors are able to properly seal may be helpful. We have an article on possible ways to address an issue with lack of cooling, linked here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=21185 . We also have troubleshooting tips in the manual on page 46, if those may be helpful: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-1000585-1.pdf .
If you are referring to the water filter and need to obtain the compatible one for your model, we can advise this refrigerator would use our RPWFE filter. That’s available on our Parts website here: https://www.geapplianceparts.com/store/parts/spec/RPWFE .
We hope this cooling issue is resolved for you soon. We are confident the model will serve your needs well once this issue is taken care of. If you do have any other concerns or questions, we are happy to offer assistance any time. -Sarah@GEA
After reviewing our system, we do see you have a service appointment pending. The technician will be glad to properly diagnose and repair the refrigerator, so you can enjoy your appliance without further trouble.
We do anticipate a new unit may take at least 24 hours to reach the desired temperature. Checking the temperature controls and ensuring the doors are able to properly seal may be helpful. We have an article on possible ways to address an issue with lack of cooling, linked here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=21185 . We also have troubleshooting tips in the manual on page 46, if those may be helpful: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-1000585-1.pdf .
If you are referring to the water filter and need to obtain the compatible one for your model, we can advise this refrigerator would use our RPWFE filter. That’s available on our Parts website here: https://www.geapplianceparts.com/store/parts/spec/RPWFE .
We hope this cooling issue is resolved for you soon. We are confident the model will serve your needs well once this issue is taken care of. If you do have any other concerns or questions, we are happy to offer assistance any time. -Sarah@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Great product
on March 4, 2022
Posted by: Philbert59
from Jackson Springs, nc
Haven't had it very long but very satisfied so far.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Pleased with purchase
on March 6, 2022
Posted by: Chap45
from Pennsylvania
Impressed how much space inside of both compartments. Lighting is outstanding. Like the door alarm so we know if it isn’t closed properly. Only small issue is that the chipped ice splatters when dispensing into the glass.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
4
Great except for freezing meat and veggie dept
on March 9, 2022
Posted by: JessieM
from Arizona
The fridge is reall nice - roomy, nice sturdy shelves, big meat and veggie dept, great ice maker. And very attractvive and easy to clean outside and inside. But for the first 2 weeks everything in the meat and veggie bins froze. I turned the temp up as high as it would go, still froze. Finally quit freezing after close to 3 weeks.
I would recommend this to a friend!
Features
5
Performance
3
Quality
5
Value
4
Written by a customer while visiting geappliances.com