Customer reviews from geappliances.com
GE - 27.8 Cu. Ft. French Door Refrigerator
Average customer rating
4.4
(3,978 Reviews)
Rating breakdown 3,978 reviews
5 Stars
2,484
4 Stars
925
3 Stars
267
2 Stars
127
1 Star
175
87%of customers recommend this product.
(
3,263 out of
3,743)
Customer Reviews for GE - 27.8 Cu. Ft. French Door Refrigerator
Customer Rating
4
Nice Fridge, but protective film is hard to remove
on August 23, 2021
Posted by: ScottinJax
from Jacksonville, FL
This is a very nice looking refrigerator, but a protective film covering the fridge from the factory is extremely difficult to remove, even when careful. The turbo modes are a nice feature when cooling everything down from the start. Ice maker is a little slow and the ice bucket is relatively small, but I added a rectangular ice bucket to the rollout shelf in the freezer to compensate. Be careful of the dimensions listed because the actual depth does not compensate for the water tubes on the back of the fridge or the frame of the freezer that protrudes in the front. The freezer frame had to be fully removed to get it through a 30" door including removing molding.
No, I would not recommend this to a friend.
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Excellent buy
on August 25, 2021
Posted by: Melmels
from Sallisaw
We love our new refrigerator, it has all the space we have ever wanted
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Love all the features
on August 26, 2021
Posted by: Steven 58
from St. Marys, Georgia
This is an outstanding refrigerator. We love all the features.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Response from geappliances.comBy Vikki@GEA, GE_Appliances, August 27, 2021
Hi, It's great to hear you are happy with your refrigerator purchase! This model does offer many awesome features we know you'll love and depend on for many years to come. It's a pleasure having you as part of our GE Appliances family! All our best! Vikki@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
Spacious, nice refrigerator
on August 27, 2021
Posted by: jenksummers
from Gibbon, NE
I really like my fridge. Only complaints are the water doesn't come out very cold and doors are sometimes difficult to open and close. Overall, a great product so far.
I would recommend this to a friend!
Features
4
Performance
4
Quality
4
Value
3
Written by a customer while visiting geappliances.com
Customer Rating
2
Damage to refrigerator from GE and does not cool.
on August 30, 2021
Posted by: barbara in fort worth
from Fort Worth, Texas
When delivery workers unpacked refrigerator, it had a dent on the back, service panel on back was bent and a dent inside the right hand door had putty on it, like they tried to cover up the dent. The worst part is the refrigerator won't cool down below 40 degrees even though I set it for lowest possible temperature. And you can't remove all the green plastic from the doors.
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Sarah@GEA, GE_Appliances, August 31, 2021
Hello. We appreciate you reaching out to us about your new refrigerator, though we hate to hear you've had an issue with damage upon delivery and a cooling problem. We know how much concern this would cause, and would like to assist.
We will certainly send your feedback regarding the damage; we strive to create attractive appliances made of quality, durable materials, and will review this matter for any necessary improvements in the process.
Regarding the refrigerator not getting cool enough, there are multiple factors that can cause this. If the unit is new, it can take a day or two to completely cool down, depending on the temperature of the room it's in. You also may want to check that the doors are not being stopped from closing by any obstruction, and that the gasket around the door is sealing completely. Ensuring the unit has enough air clearance is also important. Further details on this troubleshooting, as well as other possible troubleshooting options, are available in this article: https://products.geappliances.com/appliance/gea-support-search-content?contentId=21185 .
If the troubleshooting does not resolve the issue for you, you can reach our service department at 1-800-432-2737. If necessary, service can also be scheduled online at https://www.geappliances.com/ge/service-and-support/service.htm .
We hope you are able to address the issue with the cooling soon, so you can begin to enjoy your new refrigerator. We are happy to help with any other questions or concerns, and wish you all the best! -Sarah@GEA
We will certainly send your feedback regarding the damage; we strive to create attractive appliances made of quality, durable materials, and will review this matter for any necessary improvements in the process.
Regarding the refrigerator not getting cool enough, there are multiple factors that can cause this. If the unit is new, it can take a day or two to completely cool down, depending on the temperature of the room it's in. You also may want to check that the doors are not being stopped from closing by any obstruction, and that the gasket around the door is sealing completely. Ensuring the unit has enough air clearance is also important. Further details on this troubleshooting, as well as other possible troubleshooting options, are available in this article: https://products.geappliances.com/appliance/gea-support-search-content?contentId=21185 .
If the troubleshooting does not resolve the issue for you, you can reach our service department at 1-800-432-2737. If necessary, service can also be scheduled online at https://www.geappliances.com/ge/service-and-support/service.htm .
We hope you are able to address the issue with the cooling soon, so you can begin to enjoy your new refrigerator. We are happy to help with any other questions or concerns, and wish you all the best! -Sarah@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
good value
on September 7, 2021
Posted by: plowjockey
from lima ohio
good product for us so far.... we really like the top portion for refrigeration as compared to our prior side by side unit
I would recommend this to a friend!
Features
4
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
A Super Cold Box That I got At A super Price
on September 7, 2021
Posted by: 12598874265658
from Az
Love the space, love the cold consistency, Love the No Smudge Stainless the BEST
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Love the space
on September 8, 2021
Posted by: Jena46
from New Albany,Ms
I love the space that it allows more stuff to fit in it. I don’t like that the ice make bin is really small. The doors are a little hard to close.
I would recommend this to a friend!
Features
4
Performance
4
Quality
5
Value
4
Written by a customer while visiting geappliances.com