Customer reviews from geappliances.com
GE - 27.8 Cu. Ft. French Door Refrigerator
Average customer rating
4.4
(3,978 Reviews)
Rating breakdown 3,978 reviews
5 Stars
2,484
4 Stars
925
3 Stars
267
2 Stars
127
1 Star
175
87%of customers recommend this product.
(
3,263 out of
3,743)
Customer Reviews for GE - 27.8 Cu. Ft. French Door Refrigerator
Customer Rating
5
Great fridge
on April 23, 2021
Posted by: Irishgirl68152
from Omaha NE
Love the size and space. The ice release is a little noisy but otherwise a great fridge
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Love this fridge
on May 10, 2021
Posted by: Anonymous
from St. Louis, Missouri
The design is perfect the storage is incredible. The water filter works great, we have very bad city water, even to the point of using bottled water. Now I can drink the water straight from the fridge
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Response from geappliances.comBy HannahGEA, GEA, May 12, 2021
Hello, Thanks for reaching out! We are so pleased to hear that you are happy with your new refrigerator and the water filter. Welcome to the GEA family! If you need anything in the future, feel free to reach back out. Thanks! -HannahGEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Unsatisfied
on May 26, 2021
Posted by: Real Unsatisfied
from Payson il
We are unsatisfied to the fact the freezer door will not stay shut
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Chris@GEA, GE_Appliances, June 8, 2021
Hello, thank you for your review. We are sincerely sorry your refrigerator's freezer door is not staying shut and understand how that would be frustrating. If you haven't done so already, we recommend you check out this support article as it can help to resolve this issue: https://products.geappliances.com/appliance/gea-support-search-content?contentId=18947 If this does not resolve your issue, then we recommend scheduling service with a certified GE Appliances technician that will be able to accurately diagnose and repair your appliance. You can schedule service online at: https://www.geappliances.com/ge/service-and-support/service.htm or by calling GE Appliance Service at 1-800-GECares (1-800-432-2737) Monday – Friday: 7 a.m. – 10 p.m. ET or Saturday – Sunday: 8 a.m. – 6 p.m. ET. We hope this helps! -Chris@GEA
Written by a customer while visiting geappliances.com
Customer Rating
3
Very attractive cabinet an shape.
on June 9, 2021
Posted by: Junk73
from West Milton,OH
Our only complaint is the the very annoying sound when the refrigerator runs. I have never owned one that is this loud.
No, I would not recommend this to a friend.
Features
4
Performance
3
Quality
5
Value
4
Response from geappliances.comBy Geoff@GEA, GE Appliances, June 10, 2021
We appreciate your feedback and concern. Modern refrigerators have new features and are more energy efficient than older ones. The foam insulation used in new models has excellent insulating capabilities and is very energy efficient however it is not as sound absorbent as previously used fiberglass insulation.
Hard surfaces such as ceramic tile, vinyl or hard wood floors, walls and kitchen cabinets may make these operating sounds more noticeable. As a result, certain sounds may be unfamiliar on a new refrigerator at first. These sounds are normal and are usually an indication that the refrigerator is operating properly. The new refrigerator makes noises or sounds that your old refrigerator did not so it catches your attention. We hope this information is helpful. Enjoy your new refrigerator. Be safe. Geoff@GEA
Hard surfaces such as ceramic tile, vinyl or hard wood floors, walls and kitchen cabinets may make these operating sounds more noticeable. As a result, certain sounds may be unfamiliar on a new refrigerator at first. These sounds are normal and are usually an indication that the refrigerator is operating properly. The new refrigerator makes noises or sounds that your old refrigerator did not so it catches your attention. We hope this information is helpful. Enjoy your new refrigerator. Be safe. Geoff@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Nice fridge
on June 16, 2021
Posted by: Girl gardener
from Pocahontas
I love the new color, the size, and we added an extra ice maker in the bottom freezer.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Dead I. Less than 2 years
on September 5, 2021
Posted by: NoMoreGE4me11111
from stl
Dead in less than two years. Nothing else to say, since they won’t let me post details.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Sharon@GEA, GE_Appliances, September 8, 2021
Hi there, Thanks for your review. We're so sorry to hear you're having trouble with your refrigerator not working. This sounds incredibly frustrating and isn't the ownership experience we strive for. We'd like to get some additional information and we'll be reaching out to you via email. Thank you so much for your feedback. - Sharon@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Constantly Freezing Up
on September 7, 2021
Posted by: HATRIK
from New Hampshire
This product started off in a bad place. First of all when they delivered it, they put a big scratch on the freezer door. The vegatable and meat bins are freezing up and gave been for over 6 months now, and I'm on 3 service calls for this one issue. Every time I have service I have to unplug and defrost the refrigerator for 48 hrs to make sure all the ice that has accumulated thaw's out. This creates its own challenge, with trying to keep food in a cooler, and also trying to keep water off my hardware floor.
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Sharon@GEA, GE_Appliances, September 9, 2021
Hi, Thanks for your feedback! We're very sorry to hear about the issues that you've had with your refrigerator, and we can certainly understand how this would be frustrating for you. We were able to locate your Consumer Relations Case and update it with your review here. We've also notified your case manager about your review. They'll do the best they can to review and reach out as soon as they're able. - Sharon@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Great Features & TONS of room!
on October 1, 2021
Posted by: z3starz
from Prince George, Virginia
I am in love with my refrigerator! There's so much space! It's very well lit & just an absolute joy to use!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com