Customer reviews from geappliances.com
GE - 27.8 Cu. Ft. French Door Refrigerator
Average customer rating
4.4
(3,978 Reviews)
Rating breakdown 3,978 reviews
5 Stars
2,484
4 Stars
925
3 Stars
267
2 Stars
127
1 Star
175
87%of customers recommend this product.
(
3,263 out of
3,743)
Customer Reviews for GE - 27.8 Cu. Ft. French Door Refrigerator
Customer Rating
3
Color as expected
on November 20, 2020
Posted by: Dan Barg
from Voorhees, NJ
Color was as expected but disappointed in the upper icemaker. Doesn't make Ice quickly and clogs upeasily
I would recommend this to a friend!
Features
3
Performance
3
Quality
3
Value
3
Written by a customer while visiting geappliances.com
Customer Rating
5
Love GE Appliances
on November 30, 2020
Posted by: koalaintree
from Richmond, VA
The new matte slate color is AWESOME! The fingerprint resistance has come a long way!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Broken within 30 days
on December 2, 2020
Posted by: Buti
from Thayer, Mo
I love the looks but it was broken within 30 days. Freon leaked out. Thanksgiving without fridge. Had to order parts. It’s been 3 to 4 weeks with NO fridge.
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
1
Value
4
Response from geappliances.comBy Chris@GEA, GE_Appliances, December 30, 2020
Hello Buti, thank you for your review. We are sincerely sorry your refrigerator stopped operating properly so soon into its lifespan. This is certainly not something we would expect to hear and we understand how that would be frustrating. We would love to look into this further for you. Please reach out to us via this link: https://www.geappliances.com/ge/service-and-support/contact.htm and we will be happy to assist you further!
Written by a customer while visiting geappliances.com
Customer Rating
1
Brittle, cheap finish details.
on December 15, 2020
Posted by: AngryJack
from Medina, Ohio
Refrigerator runs as it should, but the finished are made of a cheap and brittle plastic that cracks and disintegrates during normal use.
No, I would not recommend this to a friend.
Features
4
Performance
4
Quality
1
Value
1
Response from geappliances.comBy Olga@GEA, GE_Appliances, January 7, 2021
Hello AngryJack - We appreciate you taking the time to share your review. We apologize for the issues you've had with your refrigerator and understand how this would be frustrating. Please visit the following link and scroll down to the email contact form: https://www.geappliances.com/ge/service-and-support/contact-others.htm. We'll be happy to look into this further for you. Please be sure to include a copy of your review, your name, address, phone number and the model and serial numbers for your appliance. Thanks for your feedback. Olga@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Unacceptably loud
on January 6, 2021
Posted by: qodpt
from Leesburg VA
The refrigerator has a good layout and features. But the compressor creates and unacceptably and annoying loud buzz/noise frequently. Sound is at 293Hz. t can be heard from the other end of the family room.
No, I would not recommend this to a friend.
Features
4
Performance
3
Quality
1
Value
1
Response from geappliances.comBy Guy@GEA, GE Appliances, January 19, 2021
Hello qodpt, we apologize for the noise level you're experiencing. We know this can be annoying so we're happy to help. We suggest you look at our page of unusual refrigerator noises here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17473 - If you think any of these describe what you're hearing and the tips are unhelpful, then we recommend scheduling service with a certified GE Appliances technician that will be able to accurately diagnose and repair your appliance. You can do so by calling GE Appliance Service at 1-800-GECares (1-800-432-2737) or by clicking here: https://www.geappliances.com/ge/service-and-support/service.htm - If you purchased your unit less than a year ago, you will covered under our warranty for a free service trip. - Guy@GEA
Written by a customer while visiting geappliances.com
Customer Rating
3
not enough door storage
on March 5, 2021
Posted by: BestMomOfFour
from Ray, MI
Only purchased this one because our old one stopped working - same refrigerator only without the ice/water in door. Our old one wasn't really old - just 6 years! It started freezing items in the bottom refrigerator door and the upper shelves wouldn't cool below 50 degrees! So, we purchase this one, because it matched our other appliances and was available the day after our other one stopped running correctly.
We are very disappointed in the storage with this model. There just simply isn't enough space in the doors AND the configuration of the shelves make storing milk and juice containers impossible anywhere except the doors. Maybe try filling the refrigerator with normal groceries before designing shelving like this.
I do like the freezer storage and extra snack drawer in the refrigerator.
We are very disappointed in the storage with this model. There just simply isn't enough space in the doors AND the configuration of the shelves make storing milk and juice containers impossible anywhere except the doors. Maybe try filling the refrigerator with normal groceries before designing shelving like this.
I do like the freezer storage and extra snack drawer in the refrigerator.
Features
3
Performance
4
Quality
4
Value
3
Response from geappliances.comBy Geoff@GEA, GE Appliances, March 9, 2021
Hello BestMomOfFour. We are sorry to hear that you had to replace a refrigerator that had failed but glad you supported GE Appliances. A refrigerator with icemaker in the door will take up some valuable storage space inside in fresh food section but provides more storage in freezer section. The door bins ae used to store large drink items like milk or juice. Consider checking the adjustable shelves inside the fresh food section to raise shelves for space needed. We appreciate the feedback and will forward to our refrigeration team fro future consideration. We apologize deeply for your experience. Be safe. Geoff@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Love my new Fridge
on April 9, 2021
Posted by: Spencer777
from Glenwood ia
Love the climate control it really keeps the vegetables and fruit fresher for weeks
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Piece of crap
on April 9, 2021
Posted by: Matt kn
from Delaware
Nothing but problems! Leaks water! Stops working! Freezer drawers come off track!
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Guy@GEA, GE Appliances, April 12, 2021
Hello there, we're terribly sorry to hear about the issues you've had with your refrigerator. This is never the experience we want for our customers so we'll be happy to help.
For the leaking issue, we recommend looking at the following troubleshooting tips: https://products.geappliances.com/appliance/gea-support-search-content?contentId=39562
If your refrigerator continues to stop working or leaking, we suggest scheduling service with a certified GE Appliances technician that will be able to accurately diagnose and repair your appliance. You can do so by calling GE Appliance Service at 1-800-GECares (1-800-432-2737) or by clicking here: https://www.geappliances.com/ge/service-and-support/service.htm
We're wishing you the best and hope this helps.
Guy@GEA
For the leaking issue, we recommend looking at the following troubleshooting tips: https://products.geappliances.com/appliance/gea-support-search-content?contentId=39562
If your refrigerator continues to stop working or leaking, we suggest scheduling service with a certified GE Appliances technician that will be able to accurately diagnose and repair your appliance. You can do so by calling GE Appliance Service at 1-800-GECares (1-800-432-2737) or by clicking here: https://www.geappliances.com/ge/service-and-support/service.htm
We're wishing you the best and hope this helps.
Guy@GEA
Written by a customer while visiting geappliances.com