Customer reviews from geappliances.com
GE - 27.8 Cu. Ft. French Door Refrigerator
Average customer rating
4.4
(3,978 Reviews)
Rating breakdown 3,978 reviews
5 Stars
2,484
4 Stars
925
3 Stars
267
2 Stars
127
1 Star
175
87%of customers recommend this product.
(
3,263 out of
3,743)
Customer Reviews for GE - 27.8 Cu. Ft. French Door Refrigerator
Customer Rating
4
Love the set up.
on April 19, 2021
Posted by: Cspeterson
from Peterson, iowa
I love how the fridge is set up. And able to adjust to the needed very fast. But disappointed that I have had the fridge 3 weeks and drawer in fridge and freezer are cracked alreqdy.
I would recommend this to a friend!
Features
5
Performance
4
Quality
2
Value
4
Response from geappliances.comBy Guy@GEA, GE Appliances, April 28, 2021
Hello there, pleased to know you're loving your refrigerator, but very sorry to hear that you have cracked drawers in both your refrigerator and freezer. This is certainly not what we want for our customers so we're happy to help.
We will be reaching out on e-mail to get more information so that we can see if we can send you some new bins free of charge.
Best,
Guy@GEA
We will be reaching out on e-mail to get more information so that we can see if we can send you some new bins free of charge.
Best,
Guy@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Great features
on April 20, 2021
Posted by: MKB2
from Hartford City, In
It has made my life a little bit easier. It is so easy to see what you have so less food waste. Easy to clean because you can see what needs to be cleaned before it gets to be a mess. Easy to put your food in. Makes it easy to zone your refrigerator.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Spacious
on April 25, 2021
Posted by: Yourstrulylm
from Pearland,Tx
It was a great purchase and very spacious. Overall great deal
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Nice features
on April 26, 2021
Posted by: 21JS
from WI
So much room, the LED lighting is great, black slate is attractive
I would recommend this to a friend!
Features
5
Performance
4
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Love this refrigerator
on April 27, 2021
Posted by: 1Zoo
from Shakopee, MN
I love this refrigerator/freezer. I love the French doors on top as it gives me lots of refrigerator space. I love all the shelves inside the doors and I really like the idea that I can move the main shelves to the level I need them to be at, or I can remove one if need be. This is my second one as I had one in my last home and was so happy when I was able to get one for this house. I also appreciate how I can lock things with just a push of a button. Best refrigerator for your money in my opinion.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
Lots of space
on April 30, 2021
Posted by: BernieMarie
from Ohio
The refrigerator is very nice, which I would definitely expect for the price. I have only had it for two weeks. I wish I could get into the climate zone drawers by opening one door--only one of three will open fully. I can't get into the wide one at all unless both doors are completely open--wish is was two drawer. The ice maker is not very big. The freezer compartment needs more dividers/baskets for better organization, especially for smaller items. I need to augment what is there so small items don't get lost.
No, I would not recommend this to a friend.
Features
3
Performance
4
Quality
4
Value
4
Response from geappliances.comBy Sharon@GEA, GE_Appliances, May 4, 2021
Hi, We're pleased to hear you you're happy with your new refrigerator purchase! Your feedback about the climate zone drawers, ice maker and freezer compartment is very much appreciated and will be shared with our design team for review and future consideration. We're so glad to have you in the GE Appliances family! - Sharon@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Very spacious
on April 30, 2021
Posted by: Mikeyikey23
from Winter garden Florida
So far so good with this fridge. It looks great and works like a charm so far. My only note would be that wrap that it comes in is very hard to peel off in certain places.
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
3
Written by a customer while visiting geappliances.com
Customer Rating
2
Not impressed
on May 2, 2021
Posted by: Mskitty1005
from St Charles, Mo
I have had problems with the ice maker since it was delivered. I opted for the second maker in the freezer. It never worked from day one. I finally just had it removed. The in door maker produces very little ice and the water dispenser has such a low flow we never use it. I would not recommend it.
No, I would not recommend this to a friend.
Features
2
Performance
2
Quality
2
Value
2
Response from geappliances.comBy Kelsey@GEA, GE_Appliances, May 7, 2021
Hi there - We are so sorry that you have been having trouble with both of your refrigerator's ice makers since day one. We understand how frustrating this is and it's certainly not the ownership experience we strive for.
This article can provide you with some troubleshooting tips for a refrigerator with low water flow from the dispenser: https://products.geappliances.com/appliance/gea-support-search-content?contentId=16239.
The low water flow could also be connected to the low ice production that you're experiencing. If you find that something is still wrong with your refrigerator after attempting the troubleshooting tips detailed in the article, we recommend scheduling service with a certified GE Appliances technician that will be able to accurately diagnose and repair your appliance. You can schedule service online at: https://www.geappliances.com/ge/service-and-support/service.htm or by calling GE Appliance Service at 1-800-GECares (1-800-432-2737) Monday – Friday: 7 a.m. – 10 p.m. ET or Saturday – Sunday: 8 a.m. – 6 p.m. ET.
We hope this helps. Please don't hesitate to reach out with any questions or concerns. Stay well, Kelsey@GEA
This article can provide you with some troubleshooting tips for a refrigerator with low water flow from the dispenser: https://products.geappliances.com/appliance/gea-support-search-content?contentId=16239.
The low water flow could also be connected to the low ice production that you're experiencing. If you find that something is still wrong with your refrigerator after attempting the troubleshooting tips detailed in the article, we recommend scheduling service with a certified GE Appliances technician that will be able to accurately diagnose and repair your appliance. You can schedule service online at: https://www.geappliances.com/ge/service-and-support/service.htm or by calling GE Appliance Service at 1-800-GECares (1-800-432-2737) Monday – Friday: 7 a.m. – 10 p.m. ET or Saturday – Sunday: 8 a.m. – 6 p.m. ET.
We hope this helps. Please don't hesitate to reach out with any questions or concerns. Stay well, Kelsey@GEA
Written by a customer while visiting geappliances.com