Customer reviews from geappliances.com
GE - 27.8 Cu. Ft. French Door Refrigerator
Average customer rating
4.4
(3,978 Reviews)
Rating breakdown 3,978 reviews
5 Stars
2,484
4 Stars
925
3 Stars
267
2 Stars
127
1 Star
175
87%of customers recommend this product.
(
3,263 out of
3,743)
Customer Reviews for GE - 27.8 Cu. Ft. French Door Refrigerator
Customer Rating
5
Great Refrigerator
on August 9, 2018
Posted by: rkstein
from Amarillo, TX
So far this is a very good refrigerator, great features, easy to use, opted for 2 ice makers and the color is great (black slate)
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Sounds like a refrigerated freight train 27/7.
on September 7, 2018
Posted by: Jkhowell
from Clarkston WA
This is the second GE refrigerator. 1st one compressor would not stop running and was so loud. Dealer came and got that one. Replaced with this one. Everyone that comes to visit is shocked at how loud it is when running. We have to keep radio or tv on so we dont go nuts. I was a GE customer for years never again. Yucky
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Written by a customer while visiting geappliances.com
Customer Rating
4
Big and roomy
on November 19, 2018
Posted by: Chriswho bought a fridge
from Illinois
Had it 6 months, i read other reviews and the only complaints people were making was about the noise of the ice maker and that you had to buy an expensive GE filter. Over all I love it. It is true the ice maker is loud. The noise lasts about 2 seconds and it is a pretty loud sound of the ice dumping into the container. It is annoying when watching tv but it is not a big deal, i can't hear it in my bedroom. As far a using only GE filters. I requested for free filter bypass. I give it a 4 out of ten only because the noise of the ice rashing into it's container. Otherwise it makes no noise.
I would recommend this to a friend!
Features
5
Performance
1
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Front control panel dies only after one year
on May 11, 2019
Posted by: boster
from Morris Plains, NJ
I am so frustrated about the quality of this refrigerator and the GE brand. Only had it for 1.5 year and now the front control panel completely died. The temperature no longer stays around the set point and now everything in the fridge freezes. Total disappointment.
No, I would not recommend this to a friend.
Response from geappliances.comBy SHARONatGE, GE_Appliances, May 14, 2019
Hello boster - We appreciate you taking the time to write your refrigerator review and we’re sorry for your experience. If you will email your details to eResponse@geappliances.com, we’ll be glad to look into this for you. In your email, be sure to include a copy of your review, your name, address, phone number and the model and serial numbers for your appliance. Thanks, again, for your feedback.
Written by a customer while visiting geappliances.com
Customer Rating
1
Unreliable piece of expensive junk
on May 23, 2019
Posted by: JCchi
from chicago, IL
We've had this fridge for two years, and in the past 3 months have had to call service twice because the freezer wouldn't stay frozen. The first time, the freezer fan was defective. The second time it was the thermistor. Both times I've had to take off work twice for each incident, once for them to diagnose the problem, and the other for them to replace the part. Why they don't carry typically failing parts with them to avoid this is beyond me. I’m appalled at how quickly their parts start to fail (within two years!!!) given how expensive this appliance is!
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
1
Response from geappliances.comBy SHARONatGE, GE_Appliances, May 29, 2019
Hello JCchi - We appreciate you taking time to write your refrigerator review and we’re sorry for your experience. If you'll email your details to eResponse@geappliances.com, we’ll be happy to look into this for you. In your email, please be sure to include a copy of your review, your name, address, phone number and the model and serial numbers for your appliance. Thanks, again, for your feedback.
Written by a customer while visiting geappliances.com
Customer Rating
1
Lemon
on May 28, 2019
Posted by: Tlwall
My refrigerator failed within one month of purchase. It failed again less than 24 hours after the repair. I lost food both times and have now been without a working refrigerator in the house for almost three weeks.
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
1
Value
3
Written by a customer while visiting geappliances.com
Customer Rating
3
Ice Maker Troubles early
on June 2, 2019
Posted by: Garnet24
This appliance does a good job cooling and freezing, but only a few months later we have no ice. It started with water leaking at the point where the door meets the fridge and the water flows to the ice maker. We purchased the optional freezer ice maker and now it has stopped making ice as well. The water line works fine, so that’s not the issue. I’m calling GE tomorrow to get service.
No, I would not recommend this to a friend.
Features
5
Performance
3
Quality
2
Value
2
Written by a customer while visiting geappliances.com
Customer Rating
1
PIECE OF JUNK
on August 31, 2019
Posted by: DAN0
from Lebanon, Pa.
This refrigerator was a piece of junk!!!! I had it one whole day and it never cooled. I was smart enough to buy from a great dealer, not a box store, who checked it out, determined the problem was not fixable and replaced it the next day!!!!! New one seems to be working fine!!!! I will write a review on this one in a couple of days.
Features
5
Performance
1
Quality
1
Value
1
Response from geappliances.comBy SHARON@GEA, GE_Appliances , September 3, 2019
Hello DANO - We're sorry to hear of the experience you had with your previous refrigerator. Although we don’t anticipate that you'll have any issues with your new model, please don’t hesitate to reach out to us at the “contact us” link on our www.geappliances.com website if any questions or concerns come up. Thanks for your feedback.
Written by a customer while visiting geappliances.com