Customer reviews from geappliances.com
GE - 27.8 Cu. Ft. French Door Refrigerator
Average customer rating
4.4
(3,978 Reviews)
Rating breakdown 3,978 reviews
5 Stars
2,484
4 Stars
925
3 Stars
267
2 Stars
127
1 Star
175
87%of customers recommend this product.
(
3,263 out of
3,743)
Customer Reviews for GE - 27.8 Cu. Ft. French Door Refrigerator
Customer Rating
5
ONE BIG REFRIGERATOR!
on January 17, 2020
Posted by: HARPO1957
from DEBARY, FLORIDA
WHAT A GREAT REFRIGERATOR SO MUCH SPACE SO WELL LAID OUT AND A GREAT VALUE FOR THE MONEY!!WE LOVE OUR GE APPLIANCES
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
Nice fridge but,....
on January 28, 2020
Posted by: Tmitch5188
from Salem Twp Michigan
It's a nice refrigerator for the money but, we had the previous version of this model and it came with a second ice maker, extra tray in the door of the freezer, and a place for butter. Put those items back in, and I would give it 5 stars.
I would recommend this to a friend!
Features
3
Performance
5
Quality
3
Value
5
Response from geappliances.comBy SHARON@GEA , GE_Appliances , February 4, 2020
Hello Tmitch5188 - We certainly appreciate the feedback. We'll be sure to share your comments with our refrigerator design team. This will aid us in future product design. Thanks for being a loyal GE Appliances customer!
Written by a customer while visiting geappliances.com
Customer Rating
1
Two years and done?
on February 1, 2020
Posted by: ShelleyAW
Two years old and water through door not working. Temp inside fridge 48 degrees. Climate zone drawer freezes anything in it. Put cup of water in it couple of hours ago now frozen solid. When water through door did work it dripped constantly. NOISY. And now have to wait 6 days for service tech!
No, I would not recommend this to a friend.
Performance
1
Quality
1
Value
1
Response from geappliances.comBy SHARON@GEA , GE_Appliances , February 3, 2020
Hello ShelleyAW - We’re very sorry to hear about your water dispenser malfunctioning. For further troubleshooting assistance, please see: https://products.geappliances.com/appliance/gea-support-search-content?contentId=34232. Also, we understand how frustrating it is to wait for service and apologize for the 6 day delay. Thanks, again, for your feedback.
Written by a customer while visiting geappliances.com
Customer Rating
4
Very good refrigerator
on February 6, 2020
Posted by: AKG11
from Ohio
We've owned this for about a month, and are enjoying its many features: The filtered water and ice have been excellent. The interior LED lighting, also excellent. The only downside is the noise when the compressor runs -- it is loud.
I would recommend this to a friend!
Features
4
Performance
4
Quality
4
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Less than a month
on February 7, 2020
Posted by: Zmomz
from Punta Gorda, FL
Refrigerator features began to stop working after less than a months time. First door alarm began sounding minutes after door closed, light in freezer won’t work, water pressure decreasing, lights in freezer no longer work, water dispenser doesn’t work.
Ordered water filter plug - was sent empty box.
Hoping it keeps refrigeration until parts arrive
Ordered water filter plug - was sent empty box.
Hoping it keeps refrigeration until parts arrive
No, I would not recommend this to a friend.
Features
2
Performance
1
Quality
1
Value
2
Response from geappliances.comBy SHARON@GEA , GE_Appliances , February 10, 2020
Hello Zmomz - Thanks for your feedback. We're truly sorry to hear of the difficulties you've had with your refrigerator and can certainly understand how frustrating this would be. Please take advantage of your warranty and schedule an appointment with a GE Service technician at 1-800-432-2737 or online at https://www.geappliances.com/ge/service-and-support/service.htm?ICID=GEARsupportflyout-service
Written by a customer while visiting geappliances.com
Customer Rating
1
Proprietary GE Water Filter
on February 18, 2020
Posted by: rju55
from Cleveland, Ohio
;My first two (2) reviews were rejected by GE because they were too critical. The refrigerator is okay but because the water and ice maker will only function with a genuine GE filter, I gave the refrigerator one star rating. Please do your research on the water filters for this model before purchasing.
No, I would not recommend this to a friend.
Features
2
Performance
1
Quality
1
Value
1
Response from geappliances.comBy SHARON@GEA , GE_Appliances , February 19, 2020
Hello rju55 - Thanks for choosing GE and for sharing your concern with us. We appreciate the feedback. We'll be sure and share your comments about the GE water filter with our refrigerator design team for future consideration and product improvement. Thanks again.
Written by a customer while visiting geappliances.com
Customer Rating
4
Love the space in the this Refrigerator!
on March 2, 2020
Posted by: rrocky99
from Dexter, MI
I love the deep freezer draw with multi level drawers. The Fridge is laid out nicely I have no problems getting in all my food. The three drawers for fruit, vegs and meat and cheese are perfect.
I would recommend this to a friend!
Features
5
Performance
5
Quality
4
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
2
Dont buy
on March 9, 2020
Posted by: Stupid for buying
from San Antonio, Texas
Still waiting on parts to have my icemaker water dispensor repaired from the day i bought it new. This is absolutely unbelievable!
No, I would not recommend this to a friend.
Features
4
Performance
2
Quality
1
Value
2
Response from geappliances.comBy SHARONatGE, GE_Appliances , March 10, 2020
Hello! Thanks for sharing your feedback. We're truly sorry for your refrigerator situation. Your frustration with the parts delay is certainly understandable. We can assure you this information will be shared with the appropriate managers for analysis and improvement.
If further assistance is needed, please email your details to http://www.geappliances.com/ge/service-and-support/contact.htm?icid=GEARtopnav-contact.
If further assistance is needed, please email your details to http://www.geappliances.com/ge/service-and-support/contact.htm?icid=GEARtopnav-contact.
Written by a customer while visiting geappliances.com