Customer reviews from geappliances.com
GE - 27.8 Cu. Ft. French Door Refrigerator
Average customer rating
4.4
(3,978 Reviews)
Rating breakdown 3,978 reviews
5 Stars
2,484
4 Stars
925
3 Stars
267
2 Stars
127
1 Star
175
87%of customers recommend this product.
(
3,263 out of
3,743)
Customer Reviews for GE - 27.8 Cu. Ft. French Door Refrigerator
Customer Rating
1
Junk
on July 10, 2023
Posted by: Junk owner
Jink stopped working!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Devin@GEA, GE_Appliances, July 11, 2023
Hi there-
We are so sorry to hear that you are having issues with your GE french-door refrigerator. This is not the quality that we expect here at GE Appliances, and we want to make sure to get this taken care of for you as soon as possible.
With that being said, we would recommend that you schedule a service appointment with GE Appliances Factory Service Team. You can schedule an appointment by calling the Service Department directly at 1-800-GECares (1-800-432-2737) Monday – Friday: 8 a.m. – 8 p.m. ET, or by scheduling online at the following link: https://www.geappliances.com/ge/service-and-support/service.htm
We are confident that our team of service providers will be able to provide a resolution on this for you. Thanks again for your feedback! Please let us know if there is anything else we can assist you with.
Kind regards,
-Devin@GEA
We are so sorry to hear that you are having issues with your GE french-door refrigerator. This is not the quality that we expect here at GE Appliances, and we want to make sure to get this taken care of for you as soon as possible.
With that being said, we would recommend that you schedule a service appointment with GE Appliances Factory Service Team. You can schedule an appointment by calling the Service Department directly at 1-800-GECares (1-800-432-2737) Monday – Friday: 8 a.m. – 8 p.m. ET, or by scheduling online at the following link: https://www.geappliances.com/ge/service-and-support/service.htm
We are confident that our team of service providers will be able to provide a resolution on this for you. Thanks again for your feedback! Please let us know if there is anything else we can assist you with.
Kind regards,
-Devin@GEA
Written by a customer while visiting geappliances.com
Customer Rating
2
raplacement refrigerator
on May 26, 2016
Posted by: 4 th time charm
from Michigan, United States
this was a 4th refrigerator that GE delivered to my home this is the upgrade they gave me for the inconvenience of three others being damaged. This refrigerator does run very quiet as I have a open concept home .
No, I would not recommend this to a friend.
Features
2
Performance
4
Quality
1
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
4
A little noisey
on August 10, 2016
Posted by: hopingimadeawisebuy
from virginia
We replaced a 7 year old GE profile fridge that is similar to this. We were hesitant of buying GE again because of our experience with what we replaced. But after talking to multiple appliance stores, they assured me this was the right choice based on what we were looking for.
We've only had the refrigerator for 2 weeks now. Our initial impression is it will be fine for what we need. The only real issue we have so far is how noticeably louder it is compared to our previous model. If we don't have the issues we had on our last model I can live with the noise as it's not unbearable but we do wish it would be a quieter.
I would recommend this to a friend!
Features
4
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
4
Specs are incorrect
on September 16, 2016
Posted by: Cocoa722
from Worcester, MA, United States
The width of this product is listed as 35 3/4, it is actually 36 3/4. We had to remove the end caps from the back to squeeze it into a 36 inch space.
I would recommend this to a friend!
Features
3
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
4
Looks good, higher end SS look. Quiet.
on November 13, 2016
Posted by: Unknown8881
from Montgomery, TX, United States
In use 3 weeks so far. Great look, very quiet. Ice and water from door are cleen and higher quality than tap water (as per water test). No drain on door if ice misses glass or water spills.
I would recommend this to a friend!
Features
4
Performance
5
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
2
No Ice
on December 21, 2016
Posted by: shl12345
from Charleston, SC, United States
We have a brand new refrigerator, and it has not ever produced ice. The water dispenser is working fine. Since all of the troubleshooting recommendations in the manual were for issues that would affect the water and ice, the dealer we bought the refrigerator from suggested that we put in a service call. The repairman came out, and said that the only thing he knew it could be was "ice blocking the condenser line," though he agreed that this is unlikely, since we've never had any ice. He unplugged the unit, we moved all of our food out of it, and now we're waiting 48 hours to give it time to thaw if there is any ice in the line. Then we have to plug it back in and wait 12 hours to see if it starts producing ice. If it does not, we have to put in a new service call, and we'll likely have to wait several days/weeks for them to provide a new unit. Not a good first impression.
Features
4
Performance
2
Quality
2
Value
2
Written by a customer while visiting geappliances.com
Customer Rating
4
Missing A Couple of Things...
on May 16, 2017
Posted by: Nancy20
from Phoenix, AZ, United States
Our frig was just installed today, replacing a hated side-by-side we got with our house. I got this model because it appeared to be similar to a french door we bought for our last house and adored. I'm not so much missing the butter dish (hard to clean), but miss the split collapsing shelf we had in our last one (might not have ordered the exact replica of our last model, but wish I could buy one of these shelves as an accessory), but the water dispenser tray is going to be a problem - this water dispenser drips more than others we've had, and the tray is very shallow. I wish a different tray was available as an accessory - even our hated side-by-side had a tray with deep grooves to handle a decent amount of overspill.
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Great looks and features
on May 24, 2017
Posted by: Jacki48
from Greenfield, IN, United States
Reason I bought GE is because it is American made, and I like the slate finish.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com