Customer reviews from frigidaire.com
Frigidaire - Professional 24" Built-In Dishwasher - Stainless Steel
Average customer rating
4.2
(1,268 Reviews)
Rating breakdown 1,268 reviews
5 Stars
760
4 Stars
275
3 Stars
95
2 Stars
48
1 Star
90
86%of customers recommend this product.
(
347 out of
404)
Customer Reviews for Frigidaire - Professional 24" Built-In Dishwasher - Stainless Steel
Customer Rating
1
Ridiculous that the word "dry" is in the name
on September 1, 2018
Posted by: Irritatedagain
Just remodeled our kitchen and bought a Frigidaire fridge and this dishwasher. I won't even get into how absurd it is for a refrigerator not to dispense cold water like this one. This review is specific to how pathetic this product is with respect to drying. The only recourse this company gives you is to use more "rinse aid" such as a "jet dry" product. Everything is inserted according to the manufacturer instructions and the water is hot before we begin the load. This item gives a new meaning to the word "disappointment".
No, I would not recommend this to a friend.
Response from frigidaire.comBy Ciara, Online Outreach Specialist , September 4, 2018
Hi Irritatedagain!
We hate to hear that you are not satisfied with your purchase.
In researching, we were unable to locate any contact with us pertaining to your concern.
So that we are able to properly assist you, please contact us at 1-888-203-1389 Monday-Friday 8am-8pm EST and Saturday 9am-6pm EST at your convenience.
Kindly- CiCi
We hate to hear that you are not satisfied with your purchase.
In researching, we were unable to locate any contact with us pertaining to your concern.
So that we are able to properly assist you, please contact us at 1-888-203-1389 Monday-Friday 8am-8pm EST and Saturday 9am-6pm EST at your convenience.
Kindly- CiCi
Written by a customer while visiting frigidaire.com
Customer Rating
5
Very Quiet
on September 2, 2018
Posted by: FMT11
[This review was collected as part of a promotion.] Bought this dishwasher as a suite of the Professional line of appliances. The machine has plenty of modes and is very quiet. Beautiful looking machine.
Response from frigidaire.comBy Alexis, Online Outreach Specialist, October 2, 2018
Hello, FMT11!
We would like to thank you for your feedback and continued support of Frigidaire. We are happy to hear that you are able to wash your dishes in peace.
Should you ever need assistance, feel free to contact us at 888. 203.1389. Our Customer Care Team is available Monday through Friday from 8am-8pm EST and Saturday from 9am-6pm EST.
Best Regards,
Alexis
We would like to thank you for your feedback and continued support of Frigidaire. We are happy to hear that you are able to wash your dishes in peace.
Should you ever need assistance, feel free to contact us at 888. 203.1389. Our Customer Care Team is available Monday through Friday from 8am-8pm EST and Saturday from 9am-6pm EST.
Best Regards,
Alexis
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love it
on September 2, 2018
Posted by: TiffR7
from Las Vegas
[This review was collected as part of a promotion.] It came as an upgraded appliance in our home we built. It’s amazing!! Love all the different mix and match features.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
4
So far so good
on September 2, 2018
Posted by: Ishca
from Charleston, SC
[This review was collected as part of a promotion.] No problems yet - unlike our new Frigidaire microwave or Frigidaire refrigerator.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Alexis, Online Outreach Specialist, September 28, 2018
Hello, Ishca!
Thanks for your feedback and your continued support of Frigidaire! Happy to hear that you are enjoying your dishwasher. We would like to gather more information about your microwave and refrigerator, please contact us at 888. 203.1389. Our Customer Care Team is available Monday through Friday from 8am-8pm EST and Saturday from 9am-6pm EST.
Best Regards,
Alexis
Thanks for your feedback and your continued support of Frigidaire! Happy to hear that you are enjoying your dishwasher. We would like to gather more information about your microwave and refrigerator, please contact us at 888. 203.1389. Our Customer Care Team is available Monday through Friday from 8am-8pm EST and Saturday from 9am-6pm EST.
Best Regards,
Alexis
Written by a customer while visiting frigidaire.com
Customer Rating
4
Dishwasher has good and some not so good features
on September 5, 2018
Posted by: Keith22
from Chesapeake, VA
We've had this dishwasher for a month now. I like the third shelf and I believe the 30 minute wash does just as well as the 2 hour wash. I do not like that there is no heater to help with drying the dishes. Dishes come out too wet to put away without using a dish towel
No, I would not recommend this to a friend.
Response from frigidaire.comBy Alexis, Online Outreach Specialist, October 5, 2018
Hey, dsimms69!
Thanks for your feedback on your dishwasher experience. While we cannot implement every suggestion, we will pass this information on to our design team for future reference. Thanks for your continued support of Frigidaire!
If you ever need assistance, feel free to contact us at 888. 203.1389. Our Customer Care Team is available Monday through Friday from 8am-8pm EST and Saturday from 9am-6pm EST.
Best Regards,
Alexis
Thanks for your feedback on your dishwasher experience. While we cannot implement every suggestion, we will pass this information on to our design team for future reference. Thanks for your continued support of Frigidaire!
If you ever need assistance, feel free to contact us at 888. 203.1389. Our Customer Care Team is available Monday through Friday from 8am-8pm EST and Saturday from 9am-6pm EST.
Best Regards,
Alexis
Written by a customer while visiting frigidaire.com
Customer Rating
4
Quietest dishwasher we've ever owned
on September 5, 2018
Posted by: Scully56
from San Antonio, TX
[This review was collected as part of a promotion.] Nice dishwasher. Does great job in all modes. Wish it dried dishes a bit better but efficiency means sacrificing power for drying. Not a detractor, though. Very, very quiet.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Very quite
on September 6, 2018
Posted by: GAMANNARBOR
from Michigan
[This review was collected as part of a promotion.] Does a good job, but could use a dry feature for the 30 minute wash.
Could also use more time options,normal wash seems very long.
Could also use more time options,normal wash seems very long.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
1
Aside from the grinding noise....
on September 6, 2018
Posted by: Rbirkenstock
from Egg harbor city Nj
[This review was collected as part of a promotion.] Ran for the first time, and does a great job washing and drying. Unfortunately there was a grinding gear noise which we now have to have a service call to address. Hoping for easy fix.....
No, I would not recommend this to a friend.
Response from frigidaire.comBy Online Outreach Representative, September 10, 2018
Hello, Rbirkenstock.
Thank you for sharing your important quality and design concerns. Your voice matters to us as we constantly strive to be the best home appliance company in North America.
I am sorry to hear about the issue you are having with your dishwasher. I know it can be very frustrating when your dishwasher does not perform as designed. I am hopeful our authorized service provider will be able to pinpoint the issue you are experiencing.
We appreciate your feedback and time.
Please keep us updated on your repairs. We can be reached at 888 203 1389 or you can email us at socialcare@frigidaire.com.
–Kindest Regards, Derrick
Thank you for sharing your important quality and design concerns. Your voice matters to us as we constantly strive to be the best home appliance company in North America.
I am sorry to hear about the issue you are having with your dishwasher. I know it can be very frustrating when your dishwasher does not perform as designed. I am hopeful our authorized service provider will be able to pinpoint the issue you are experiencing.
We appreciate your feedback and time.
Please keep us updated on your repairs. We can be reached at 888 203 1389 or you can email us at socialcare@frigidaire.com.
–Kindest Regards, Derrick
Written by a customer while visiting frigidaire.com