Customer reviews from frigidaire.com
Frigidaire - Professional 24" Built-In Dishwasher - Stainless Steel
Average customer rating
4.2
(1,268 Reviews)
Rating breakdown 1,268 reviews
5 Stars
760
4 Stars
275
3 Stars
95
2 Stars
48
1 Star
90
86%of customers recommend this product.
(
347 out of
404)
Customer Reviews for Frigidaire - Professional 24" Built-In Dishwasher - Stainless Steel
Customer Rating
3
Does not dry
on August 31, 2021
Posted by: Shawn917
[This review was collected as part of a promotion.] We’ve ran it 4 times and it’s does not dry the dishes. I’ve come back 2 days later and it’s still wet inside.
Written by a customer while visiting frigidaire.com
Customer Rating
3
Its not all about the looks
on November 23, 2021
Posted by: Truth2BTold
[This review was collected as part of a promotion.] There are too many wash options to choose but nothing does the work to your satisfaction. Racks are for designed to fit kids toys and not deep dishes. Overall this dishwasher will make you wish you cleaned your dishes by hand like good old days.
Written by a customer while visiting frigidaire.com
Customer Rating
1
Terrible.
on July 10, 2022
Posted by: BLtV
I bought the Frigidaire professional line 12 years ago and we just upgraded. Not the same quality at all. This dishwasher does not dry the dishes, nor does it get them clean. I am having to hand dry my dishes before I can put them up bc of how wet they are. Also, the racks are junk and do not stay on the tracks. It’s just all around bad. Not happy.
Response from frigidaire.comBy Katrina, Online Outreach Specialist, July 14, 2022
Hi, BLtV! Thank you for sharing your story! We're sorry to hear that you're experiencing these issues with your dishwasher and we will be happy to help. For the best drying performance, ensure that rinse aid is being used, along with the heated dry option of your appliance. For great cleaning results, be sure to load the unit according to the instructions provided in the use and care guide on page 11. If you have any additional concerns, feel free to reach out to us directly via Live Chat or by phone, at 800-374-4432 Mon-Fri 8:30 am-8:00 pm EST. -Katrina
Written by a customer while visiting frigidaire.com
Customer Rating
3
Love three drawers hate that it has poor drying!
on June 1, 2017
Posted by: PFloreck
from Portland, OR, United States
[This review was collected as part of a promotion.] Dishes come out wet, very annoying! I've tried everything but dishes still come out wet.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Brandi, Online Outreach Specialist, June 2, 2017
Uh oh, PFloreck! I hate to hear that you are having trouble with your dishwasher. To improve drying performance, please make sure your hot water heater is set to at least 120 degrees, you are loading per the instructions in your Owner's Manual, you have not selected Air Dry, and you are using plenty of rinse aid. If you continue to experience issues, please reach out to us directly for additional assistance. ~ Brandi
Written by a customer while visiting frigidaire.com
Customer Rating
3
cleans well, drying could be better
on June 23, 2017
Posted by: mandjz
from CT, United States
[This review was collected as part of a promotion.] Cleans well, fits everything so far-only had 1 month. Could dry better, still trying combinations of cycles & raised rinse aid levels. Washer arm always has water in it so when rack is pulled out always leaks quite a bit. Usually condensation inside of machine and need to dry some items ( all in 30 minute mode, air dry was a no dry) 25 yr old machine replaced dried much better. Like overall, quiet, sturdier than expected, many loading
options and nice design. Hope to find the correct cycle combo to dry well but really wish the 30 min cycle air dry worked.
options and nice design. Hope to find the correct cycle combo to dry well but really wish the 30 min cycle air dry worked.
Response from frigidaire.comBy Jennifer , Online Outreach Specialist, June 28, 2017
Hi Mandjz, thank you for taking the time to share your thoughts with us concerning your dishwasher. Another suggestion would be to make sure the water temperature to the appliance is set between 120*-140*F. Please feel free to contact us directly if you should have any questions. Thank you kindly, Jennifer
Written by a customer while visiting frigidaire.com
Customer Rating
2
Two stars
on July 6, 2017
Posted by: Pupper
from Pennsylvania, United States
[This review was collected as part of a promotion.] Tried many of the cycles and found the only two options that would dry my dishes were the power plus and normal wash, which uses way too much water and takes a very long time to finish. Despite using a rinse aid on the other cycles, dishes and silverware were not completely dry.
The silverware basket has a wide opening on the side, which allows the silverware to slip through.
On the plus side, it is very quiet when in use.
I do like the third top rack for small, flat items.
The silverware basket has a wide opening on the side, which allows the silverware to slip through.
On the plus side, it is very quiet when in use.
I do like the third top rack for small, flat items.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Jennifer , Online Outreach Specialist, July 10, 2017
Thank you for your valued feedback, Pupper. Your input is extremely important to us and will be carefully reviewed when determining how to accommodate both current and new consumers. -Jennifer
Written by a customer while visiting frigidaire.com
Customer Rating
4
Great dishwasher
on September 21, 2017
Posted by: elbert77s
from Melbourne, Florida, United States
Great dishwasher; very quiet. I just wish there was a display in front and the ability to stop in case you need it.
Written by a customer while visiting frigidaire.com
Customer Rating
1
Looks great! But water doesn't heat!
on October 18, 2017
Posted by: Elljaycue
from Akron Oh
After much difficulty getting this dishwasher installed (possibly our contractor's error), I've noticed that the water doesn't heat -- even when we set it on the "high" heat setting. And the control panel doesn't allow us to cancel once we've pressed a setting. Bought matching fridge & the ice maker went out within six months. Not happy.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, October 20, 2017
Oh my! Elljaycue, both the currently running cycle and a delay countdown can be cancelled at any time. Open the dishwasher door and press the START/CANCEL pad until you hear a tone. The running cycle, or the delay countdown is then cancelled. If desired, a new cycle can now be selected. By pressing START/CANCEL pad and closing the door immediately, the new cycle will begin (Page six in your Owner’s Manual). The incoming water temperature should be at least 120°F for efficient cleaning and drying. Before starting a cycle, please run the water in the sink until it is hot, to clear cool water from the pipes. If you are unsure concerning your water temperature at your faucet, hold a candy or meat thermometer in the water stream to check the temperature. If temperature is below 120°F (49°C), have a qualified person raise the hot water heater thermostat setting (page 15 in your Owner’s Manual). I hope this helped! Your friendly Frigidaire lady, Ruth
Written by a customer while visiting frigidaire.com