Customer reviews from frigidaire.com
Frigidaire - Professional 24" Built-In Dishwasher - Stainless Steel
Average customer rating
4.2
(1,268 Reviews)
Rating breakdown 1,268 reviews
5 Stars
760
4 Stars
275
3 Stars
95
2 Stars
48
1 Star
90
86%of customers recommend this product.
(
347 out of
404)
Customer Reviews for Frigidaire - Professional 24" Built-In Dishwasher - Stainless Steel
Customer Rating
1
Don’t buy!! Worst dishwasher!
on March 4, 2018
Posted by: Misty63
from Castle Rock, CO
We a house a year ago that had all brand new fridgidair professional appliances. I was thrilled. However, this dishwasher is awful!! We preclean all of our dishes before we put them in, use rince aid, have tried 4 different detergents and the water is HOT! Nothing glass in the top rack comes out clean. Any thing glass actually comes out with small white particles stuck to it. We run it every other night and it smells in between.
It never dries the dishes. You have to leave the door open after the cycles finish and hope they dry, or hand dry them all!! This truly is the worst dishwasher I have ever owned!
It never dries the dishes. You have to leave the door open after the cycles finish and hope they dry, or hand dry them all!! This truly is the worst dishwasher I have ever owned!
No, I would not recommend this to a friend.
Response from frigidaire.comBy Jennifer , Online Outreach Specialist, March 6, 2018
Good morning, Misty63! I do apologize for the difficulties you’re dishwasher may be causing you at this current time.
We do suggest to make sure the water temperature to the appliance is set between 120*-140*F. This is the minimum temperature range that the water supply must reach in order for the detergent to dissolve completely. Also, make sure the filter trap at the bottom of the unit is free of debris. You may also want to clean the unit by running a hot water/dry cycle with no dishes inside and throw in 2 cups of white vinegar in the unit. This cleans the sprayer arms, and the unit and also deodorizes the unit.
If you are still seeing film and food particles on the dishes after checking your water supply, and cleaning the unit, please try changing detergent to a gel or liquid detergent. Powder tends to build up and corrode parts of the unit. If none of this proves to be successful we would suggest contacting an authorized service provider to schedule a physical assessment and diagnosis of the appliance.
Kindest Regards,
Jennifer
We do suggest to make sure the water temperature to the appliance is set between 120*-140*F. This is the minimum temperature range that the water supply must reach in order for the detergent to dissolve completely. Also, make sure the filter trap at the bottom of the unit is free of debris. You may also want to clean the unit by running a hot water/dry cycle with no dishes inside and throw in 2 cups of white vinegar in the unit. This cleans the sprayer arms, and the unit and also deodorizes the unit.
If you are still seeing film and food particles on the dishes after checking your water supply, and cleaning the unit, please try changing detergent to a gel or liquid detergent. Powder tends to build up and corrode parts of the unit. If none of this proves to be successful we would suggest contacting an authorized service provider to schedule a physical assessment and diagnosis of the appliance.
Kindest Regards,
Jennifer
Written by a customer while visiting frigidaire.com
Customer Rating
4
Good dishwasher
on March 10, 2018
Posted by: Lake28
from Traverse City, MI
[This review was collected as part of a promotion.] I bought this a month ago and like it, but am not pleased with how dry the dishes get at the end of the cycle.
No, I would not recommend this to a friend.
Written by a customer while visiting frigidaire.com
Customer Rating
1
Returned 2 Different dishwashers did not work
on April 17, 2018
Posted by: Twins twins
from New York NY
[This review was collected as part of a promotion.] Returned 2 different dishwashers did not work disappointed
No, I would not recommend this to a friend.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, April 18, 2018
Twins twins, I am saddened to hear of your dishwasher journey. Regretfully, my review of your consumer account failed to locate any contact, or service request, pertaining to any matter. So that we are able to gain more insight into the matter, and help you properly, please reconnect with us directly for assistance by calling Mon-Fri, 8a-8p or Saturday 9a-6p EST @ 888-203-1389. Your friendly Frigidaire lady, Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great appliances!
on April 18, 2018
Posted by: Azhiker
from Arizona
[This review was collected as part of a promotion.] We bought our new appliance suite a month ago, and are very happy with them.
I would recommend this to a friend!
Response from frigidaire.comBy Online Outreach Representative, April 19, 2018
Hi, Azhiker.
Glad to hear you are happy with our Frigidaire Professional Series, it’s one of my faves! Thanks for your rating and review, we look forward to having you part of the Frigidaire Family.
-Derrick
Glad to hear you are happy with our Frigidaire Professional Series, it’s one of my faves! Thanks for your rating and review, we look forward to having you part of the Frigidaire Family.
-Derrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
beautiful dishwasher
on April 19, 2018
Posted by: happy 123
[This review was collected as part of a promotion.] finally got to buy all my appliances, the professional series works and looks great
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
4
Quiet
on April 30, 2018
Posted by: JohnnoJr
from Franklin, MA
[This review was collected as part of a promotion.] Only limited experience but very quiet. Tray rollers could be improved.
No, I would not recommend this to a friend.
Written by a customer while visiting frigidaire.com
Customer Rating
3
Decent, not the best...but super quiet!
on June 20, 2018
Posted by: MissBoo
from SC
[This review was collected as part of a promotion.] Overall, it cleans the dishes...but, there are design flaws (imo). The most annoying thing (for me) is the utensil carriage. The slots on the side are way too big and when loading utensils, they constantly slip out of these massive openings on the side. The door is very 'top heavy'. It has many features, which is probably why it is so top heavy on the control panel. I don't care for the way the dishes sit once loaded. The prongs seem to short. I love the little hidden third tray, for flatware or misc items that are...flat. It's VERY quiet, which is nice. I wonder what happens when the little blue light bulb blows out, as that is the only way you can tell it's finished! Seriously quiet.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Ruth, Online Outreach Specialst, June 21, 2018
MissBoo, I am dismayed to hear the features of your new dishwasher are not as expected. Thank you for your valuable feedback. In today’s competitive marketplace feedback from our consumers is vital to our continued success. We will continue to use consumer comments such as yours to improve the look, performance and quality of our products in the future. Should you have any questions about your dishwasher, please reconnect with us directly for assistance by calling Mon-Fri, 8a-8p or Saturday 9a-6p EST @ 888-203-1389. We are here for you. Your friendly Frigidaire lady, Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
3
Great dishwasher - Doesn’t Dry Well
on August 20, 2018
Posted by: Birdygirl
[This review was collected as part of a promotion.] This dishwasher came with our new construction home. It cleans well and has great features. I love that the panel is hidden. My main complaint is that things are still wet, even when set to dry.
I would recommend this to a friend!
Response from frigidaire.comBy Brandi, Online Outreach Specialist, August 22, 2018
Hi, Birdygirl! I can certainly understand your concern. To improve drying performance, please be sure your hot water heater is set to at least 120F, you are running the hot water in the sink before starting the dishwasher, and you are using plenty of rinse aid. If you need additional assistance, please contact us directly at 1-888-203-1389 M-F from 8a-8p or Sat from 9a-6p EST. ~ Brandi
Written by a customer while visiting frigidaire.com