Customer reviews from frigidaire.ca
Frigidaire - 30" Induction Cooktop - Stainless Steel
Average customer rating
3.7
(23 Reviews)
Rating breakdown 23 reviews
5 Stars
10
4 Stars
7
3 Stars
1
2 Stars
0
1 Star
5
73%of customers recommend this product.
(
16 out of
22)
Customer Reviews for Frigidaire - 30" Induction Cooktop - Stainless Steel
Customer Rating
1
Not up to expectation
on April 26, 2024
Posted by: Rajnish
The cooktop is not up to expectation, the heating is inconsistent and the big burner hardly heats, may return it
No, I would not recommend this to a friend.
Response from frigidaire.caBy Jessica, Online Outreach Specialist, April 29, 2024
Hi there, valued customer! Thank you for making time to provide us with your feedback. We are saddened to know that your experience did not match your expectations. Please know that we never want our customers to feel unhappy with their investment. We want to make sure that you are getting the assistance you need, , feel free to reach out us here or via Live Chat or by phone at 1-800-265-8352, Monday-Friday, 8:30 a.m.-8 p.m. EST.
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Great so Far
on May 21, 2024
Posted by: steviezee
I had this cooktop installed about a month ago and love it so far. Boils water amazingly fast and heating adjustments are fine and instantaneous.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
1
STOPPED WORKING in 8 months!
on May 21, 2024
Posted by: homesky
After 8 months it has stopped working MID USE! The error codes are going out of control. Quite sad because it does look good but NOT worth the price and headache and annoying beeps. Will have to find a new company.
No, I would not recommend this to a friend.
Response from frigidaire.caBy Online Outreach Specialist, Owen, May 22, 2024
Hello homesky,
Thank you for bringing this up to our attention! We understand the unfavorable reviews you have seen regarding our appliances. We do read reviews on our appliances and take every inquiry very seriously and handle each concern on a case-by-case basis. We're sorry to hear you feel this way, we strive to ensure we provide the best experience possible for our consumers. We would adore the chance to see how we can contribute to the resolution of this issue. To discuss this further. please be on the lookout for an email from us. Also, please don't hesitate to reach out to us at 800-265-8352 Monday-Friday 8:30 am-8 pm EST, and we will be happy to assist.
Thank you for bringing this up to our attention! We understand the unfavorable reviews you have seen regarding our appliances. We do read reviews on our appliances and take every inquiry very seriously and handle each concern on a case-by-case basis. We're sorry to hear you feel this way, we strive to ensure we provide the best experience possible for our consumers. We would adore the chance to see how we can contribute to the resolution of this issue. To discuss this further. please be on the lookout for an email from us. Also, please don't hesitate to reach out to us at 800-265-8352 Monday-Friday 8:30 am-8 pm EST, and we will be happy to assist.
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Pleased with my new induction cooktop
on July 6, 2024
Posted by: Dvic
Works perfectly, straightforward and simple to operate. Loving the induction option keeping the surface safe and so much cooler.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
4
Like the knobs
on July 10, 2024
Posted by: Kj52
I bought this awhile ago but it wasn’t installed until 3 months ago. It’s clean looking
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
4
Great cooktop.
on October 22, 2024
Posted by: 450Patch
Heats up really fast. Helps to preheat pans ahead of time to eliminate center hotspot. Only disadvantage is it buzzes when it's under high power at first, but I understand that's the nature of induction. Heavier pans help reduce the noise.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
4
Does what it's suposed to.
on November 29, 2024
Posted by: I Hate touch controls
Reasonably priced. It has, much preferred for me, conventional knobs rather than finger printy touch controls.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca