Customer reviews from Brother Europe
Brother - Business Smart Pro MFC-J6530DW Wireless All-In-One Inkjet Printer - Black
Average customer rating
4.3
(47 Reviews)
Rating breakdown 47 reviews
5 Stars
29
4 Stars
11
3 Stars
1
2 Stars
2
1 Star
4
87%of customers recommend this product.
(
41 out of
47)
Customer Reviews for Brother - Business Smart Pro MFC-J6530DW Wireless All-In-One Inkjet Printer - Black
Customer Rating
1
Dont buy it
on April 26, 2021
Posted by: Matty
Will not print A4 or A3 correctly. The old Brother i had was fab, this the newer version is one of the ones you want to lunch out the window !!!
No, I would not recommend this to a friend.
Response from Brother EuropeBy Brother UK, Customer Support, April 30, 2021
Thank you for taking the time to review your experience and for your valuable feedback.
Sorry to hear of the issues you are experiencing when printing A4 / A3. We'd recommend getting in touch with support to see if we can help with the issues you are getting: -
https://www.brother.co.uk/support/contact-us/technical-support
Sorry to hear of the issues you are experiencing when printing A4 / A3. We'd recommend getting in touch with support to see if we can help with the issues you are getting: -
https://www.brother.co.uk/support/contact-us/technical-support
Written by a customer while visiting Brother Europe
Customer Rating
5
Fantastic machine that is super easy to set up!
on July 25, 2021
Posted by: Anonymous
This is my second Brother printer because I trust the product due to the quality and the cost of the ink I use. Initially, I experienced issue setting up with my wifi because I was not doing something correctly. The online chat support were prompt and the person helped me to resolve the issue within one minute. The print quality is excellent and I can do double-sided printing of my daughter’s summer work materials and my work without wasting paper. It is super easy to print A4 and A3 copies. A slight delay printing double sided as not as quick as laser models.
I would recommend this to a friend!
Written by a customer while visiting Brother Europe
Customer Rating
4
Easy to set up
on December 14, 2021
Posted by: Benbow
Got this printer a few weeks ago. Took minutes to set up and connect to my wi fi. Ideal for printing my Rita’s from work as on a4 they are so tiny they are hard to see. A3 printing is fantastic.
I would recommend this to a friend!
Written by a customer while visiting Brother Europe
Customer Rating
5
Good Service
on September 23, 2022
Posted by: Tony
Very easy to setup and use. Also very compact so does not take too much room.
I would recommend this to a friend!
Written by a customer while visiting Brother Europe
Customer Rating
1
Worst machine for ink supply
on January 6, 2023
Posted by: Maisie
Consistently stops because there isn't enough colour ink. We only use black/mono. Even when we replace colour ink it seems to dry out in no time at all. Printed approx 50 black print labels over a matter of months and the colour ink has ran out! What has happened does the vibration of the machine dry it out? This machine will not print at all if you do not have both colour and black catridges in. We had a double sized black catridge in and smaller colour catridges. The only nice thing about this is the way it looks. It looks impressive but it is a lame duck! Doesn't print on that many papers and on some that it does, fades quickly. We use only brother ink!
No, I would not recommend this to a friend.
Response from Brother EuropeBy Brother UK, Customer Support, January 9, 2023
Thank you for taking the time to review your experiencing and for your valuable feedback
We are sorry to hear you have been experiencing difficulties with your Brother product, could you please contact us here at the Technical Support Department and we would be more than happy to try and assist you.
Web: https://www.brother.co.uk/support/contact-us/technical-support
Tel: 0333 777 4444 and select option 3
We are sorry to hear you have been experiencing difficulties with your Brother product, could you please contact us here at the Technical Support Department and we would be more than happy to try and assist you.
Web: https://www.brother.co.uk/support/contact-us/technical-support
Tel: 0333 777 4444 and select option 3
Written by a customer while visiting Brother Europe
Customer Rating
2
Problems
on February 4, 2025
Posted by: Peter
have had my brother printer for a few years and initially it was good to use but after a year the Printing started to break up.
This printer has been a disaster this last year and will be disposed of.
I would never recommend this type of printer for anyone that I know.
This printer has been a disaster this last year and will be disposed of.
I would never recommend this type of printer for anyone that I know.
No, I would not recommend this to a friend.
Response from Brother EuropeBy Brother UK, Customer Support, February 7, 2025
Thank you for taking the time to write your review.
If you are having any issues with the printer please can I ask you to get in touch with our technical team https://www.brother.co.uk/support/contact-us/technical-support
They will be able to assist you with the current issues you are experiencing with the printer.
If you are having any issues with the printer please can I ask you to get in touch with our technical team https://www.brother.co.uk/support/contact-us/technical-support
They will be able to assist you with the current issues you are experiencing with the printer.
Written by a customer while visiting Brother Europe
Customer Rating
1
Worst printer I’ve ever purchased - extortionate c
on February 9, 2025
Posted by: Dontbuyabrotherprinter
The printer is useless, constantly dropping off internet / device connection when air printing. Constant paper jams in places you cannot reach front or back. The ink costs are an absolute outrage. Would never buy a brother printer again, use your money wisely and but y a different brand.
No, I would not recommend this to a friend.
Response from Brother EuropeBy Brother UK, Customer Support, February 11, 2025
Hi,
Thank you for taking the time to write your review.
If you would like for Brother to help regarding the Airprint / Network issues, please may I suggest getting in touch with our technical team.
They will be able to help and support to look into why this feature is experiencing issues. https://www.brother.co.uk/support/contact-us/technical-support
Thank you for taking the time to write your review.
If you would like for Brother to help regarding the Airprint / Network issues, please may I suggest getting in touch with our technical team.
They will be able to help and support to look into why this feature is experiencing issues. https://www.brother.co.uk/support/contact-us/technical-support
Written by a customer while visiting Brother Europe