Customer Reviews for Bosch - 500 Series 30" Warming Drawer - Stainless Steel
Customer Rating
5
What a luxury to have
on May 9, 2020
Posted by: Wendrella
[This review was collected as part of a promotion.] I was so excited to be able to purchase a warming oven and have not been disappointed. I have used it to proof dough, heat plates and reheat foods. It's only twomonths old, but I know over the years it will be a valuable appliance to have.
[This review was collected as part of a promotion.] Closing mechanism is terrible. Cheap little plastic parts that supposed to hold drawer from opening broke. After using drawer for a year it no longer stays closed. We had and still have Bosch dishwasher without any issues. Bosch engineers should be ashamed of this poor quality design closing mechanism.
We were able to use our Bosch warming Drawer five time before it broke. It has been sitting unused for over a year now. Looked at a friends, and the plastic latch in the back is flimsy to say the least. So we now are the proud owners of an useless piece of stainless steel.
All the rest of our Bosch appliances are still working well though.
[This review was collected as part of a promotion.] Hot food served hot. No more hassles in timing food to be done at the same time for family meals and holidays.
The sliding drawer got stuck closed on first use and could not be opened. Since the power switch is behind the drawer, I removed power to the unit at the circuit breaker and eventually opened the drawer by repeatedly pushing it closed and then quickly pulling outward with some force. Given the bad reviews posted here (and elsewhere) by other Series 500 owners, this seems to be a common problem in a device that is not very robust. In my opinion, the drawer-slide problem is a design flaw.
The sliding drawer stuck closed on first use and couldn't be opened. Since the power switch is inside the drawer, I removed power to the unit at the circuit breaker and eventually opened the drawer by repeatedly pushing it closed and then quickly pulling outward with a bit of force. Considering the bad reviews posted here (and elsewhere) by other Series 500 owners, it appears that this is a common problem in an appliance that isn't very sturdy. It's my opinion that the drawer-slide problem is a design flaw.
I have had this product and have been using it consistently for a few months now. First off, I love how this warming drawer looks. It’s sleek, clean, and looks great in my kitchen. The temperature settings are great. However, the opening and closing mechanism is horrible. You need to push it to open it, and most of the time, it does not open right away, and it takes a few pushes for it to pop open. The same thing happens when you try to close it- I need to push it in a few times until it actually stays closed. The mechanism feels extremely flimsy and it seems as if it is going to break every time I use it. I fear that it will break eventually, once the item is out of warranty, and then I will be stuck with a non-functioning warming drawer, or in other words, a waste of good money. I do not recommend this product.