Customer reviews from sony.com
Sony - 77" Class - OLED - A1E Series - 2160p - Smart - 4K UHD TV with HDR
Average customer rating
4.3
(382 Reviews)
Rating breakdown 382 reviews
5 Stars
261
4 Stars
52
3 Stars
25
2 Stars
17
1 Star
27
81%of customers recommend this product.
(
298 out of
369)
Customer Reviews for Sony - 77" Class - OLED - A1E Series - 2160p - Smart - 4K UHD TV with HDR
Posted by: GSO1
Gender:Male
Verified Purchase:Yes
A decent LED tv that is marred by a weak implementation of Android TV and a slow processor for the smart tv functions. Often the remote becomes unresponsive and the apps crash.
I would recommend this to a friend!
Response from sony.comBy Sony North America Customer Support, June 14, 2020
Hi GSO1, We are glad you love our X900F 4K HDR TV. The TV is packed with an array of technologies to deliver an awe-inspiring 4K HDR picture. With Full Array Local Dimming and our powerful X1 Extreme processor, you get to enjoy deeper black levels, greater contrast, and stunning clarity. And, our TRLUMINOS Display delivers smooth and vibrant colors. Erin
Written by a customer while visiting sony.com
Customer Rating
3
screen burn on my television
on June 11, 2020
Posted by: Anonymous
Gender:Male
Screen burn, how do I get rid of them. Can someone tell me
Response from sony.comBy Sony North America Customer Support, June 17, 2020
Hi Ed, We regret to hear about this. We would like to know more about this issue so we can better assist you. Please email us at socialsupport@am.sony.com with the following details:
Name:
Sony Username:
Model Number:
Issue:
Telephone Number:
Sincerely,
Sam
Name:
Sony Username:
Model Number:
Issue:
Telephone Number:
Sincerely,
Sam
Written by a customer while visiting sony.com
Posted by: Catfish man
Gender:Male
Verified Purchase:Yes
I brought this tv to support my 4k DVD wow what a surprise the picture is beyond compare the ease of use and set up was a breeze yes this tv met my my expectations and went beyond
I would recommend this to a friend!
Response from sony.comBy Sony North America Customer Support, June 17, 2020
Hi Catfish man, we are more than glad to hear that you appreciate our product. We are always looking to make SONY better. Thank you for your feedback. ~Earl
Written by a customer while visiting sony.com
Posted by: Anonymous
Gender:Male
Verified Purchase:Yes
Without it out Sony makes the best TVs for a slightly more money but super quality and I'm worth it. This TV is the third Sony I've owned in the last six or seven years. And the second of the high and 5K smart TVs in my new condo in Florida. 2 years ago I purchased a 75-in for my Bose surround sound theater in my living room and after spending too much time on my recliner, I'm retired, I thought let me get out of that chair and buy something of similar quality for my kitchen. I now have a 55-in 4K smart TV on a movable stand in the Lanai portion of my kitchen. All I have to do is swing it around open the sliding doors and voila I'm having a drive-in movie on my patio
With the addition of a inexpensive Sony soundbar and subwoofer my kitchen now sounds almost but not quite as good as my theater.
With the addition of a inexpensive Sony soundbar and subwoofer my kitchen now sounds almost but not quite as good as my theater.
I would recommend this to a friend!
Response from sony.comBy Sony North America Customer Support, June 13, 2020
Hi, Norman Bedard, We are glad you love your X900F 4K HDR TV. The TV is packed with an array of technologies to deliver an awe-inspiring 4K HDR picture. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast and vibrant color from your favorite movies, TV shows and games.
Regards,
Jay
Regards,
Jay
Written by a customer while visiting sony.com
Posted by: Jack 20
Gender:Female
Verified Purchase:Yes
Was a gift ! I love this TV 55in , fits on wall so good , it looks like a picture
I would recommend this to a friend!
Response from sony.comBy Sony North America Customer Support , May 26, 2020
Hi Jack 20,
Thank you for sharing this positive review. We appreciate your time sharing this feedback. Thank you for choosing Sony.
Regards,
David
Thank you for sharing this positive review. We appreciate your time sharing this feedback. Thank you for choosing Sony.
Regards,
David
Written by a customer while visiting sony.com
Posted by: Anonymous
Gender:Male
Verified Purchase:Yes
Great TV, and sonos integration and very pleased over the past 2 years.
I would recommend this to a friend!
Written by a customer while visiting sony.com
Posted by: brutus 55
Gender:Male
Verified Purchase:Yes
I just bought the TV and I like it a lot. Great picture and clarity. Easy to use.
I would recommend this to a friend!
Response from sony.comBy Sony North America Customer Support, May 21, 2020
That's nice to hear, brutus. Thank you for the positive feedback and for choosing Sony! Enjoy! -Vincent
Written by a customer while visiting sony.com
Posted by: MrFixitOK
Gender:Male
Verified Purchase:Yes
I junked a 4k Samsung 4k Smart TV for this because the Samsung user interface is a laughable nightmare. This is so much better picture and way more user friendly. Just wish I could make the remote unit control the volume on my Yamaha home theater receiver.
I would recommend this to a friend!
Response from sony.comBy Sony North America Customer Support, May 21, 2020
Hi, MrFixitOK, We are happy you like your new TV. We value your input and appreciate your feedback about the TV. Thank you for choosing Sony! -Vincent
Written by a customer while visiting sony.com