Customer reviews from sony.com
Sony - 77" Class - OLED - A1E Series - 2160p - Smart - 4K UHD TV with HDR
Average customer rating
4.3 out of 5
4.3
(382 Reviews)
Open Ratings Snapshot
Rating breakdown 382 reviews
5 Stars
261
4 Stars
52
3 Stars
25
2 Stars
17
1 Star
27
81%of customers recommend this product. 
(
298 out of 369
)
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Customer Reviews for Sony - 77" Class - OLED - A1E Series - 2160p - Smart - 4K UHD TV with HDR
Customer Rating
3 out of 5
3
Very noisy remont control
on August 15, 2020
Posted by: Hank To
Gender:Male
Sony designed very cheap remote control. It squeaks anytime you press a key. I don't understand why a company like Sony can design such a bad product.
No, I would not recommend this to a friend.
Written by a customer while visiting sony.com
Customer Rating
3 out of 5
3
not so great!
on August 12, 2020
Posted by: Nyarlthotep
Gender:Male
Why only two hdmi 2.1 ports and not all,also why so long for a future update so I have to lower the stars on this tv because of the lack of uncertainty!
Written by a customer while visiting sony.com
Customer Rating
3 out of 5
3
Not a good smart tv
on August 11, 2020
Posted by: Mgarcia33126
Gender:Male
Verified Purchase:Yes
Since purchase have not been able to use google movie or any of the movie applications on the smart tv setting. Movie does come on the screen and the ones that do have a broken sound coming out the speakers. By the way I’m an engineer and try everything.
No, I would not recommend this to a friend.
Written by a customer while visiting sony.com
Customer Rating
2 out of 5
2
Apps issue
on July 25, 2020
Posted by: Blola
Gender:Male
Bought this Tv 3years ago and for some reason i can download apps like HBO, Peakock Tv and reasons stated are either its not available in my country or version not compatible with Tv.
No, I would not recommend this to a friend.
Written by a customer while visiting sony.com
Customer Rating
1 out of 5
1
Worst Television Ever XBR65A1E 65"
on July 24, 2020
Posted by: JABD
Gender:Male
I bought this tv two years ago and it's the most expensive ___ I've ever bought. I have to factory reset the TV constantly, I've had the motherboards replaced at least three times and now i don't even have a picture just a red blinking light by the way it blinks every 8 seconds.
No, I would not recommend this to a friend.
Written by a customer while visiting sony.com
Customer Rating
5 out of 5
5
Great TV
on July 18, 2020
Posted by: B7999
Gender:Male
Verified Purchase:Yes
Very clear picture, especially in the 4k streaming
I would recommend this to a friend!
Written by a customer while visiting sony.com
Customer Rating
1 out of 5
1
Suddenly won't turn on
on July 16, 2020
Posted by: swulf
Purchased this tv just over 2 years ago. It was a great tv until tonight, when we tried to turn it on and it's dead, it won't turn on. We tried all the troubleshooting recommendations and nothing works.
No, I would not recommend this to a friend.
Written by a customer while visiting sony.com
Customer Rating
5 out of 5
5
I like all the features that came with my 55"X900F
on July 6, 2020
Posted by: bigboy66
Gender:Male
Verified Purchase:Yes
I bought mine about a year ago and I really enjoy having a nice tv
I would recommend this to a friend!
Written by a customer while visiting sony.com
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