Customer reviews from sony.com
Sony - 77" Class - OLED - A1E Series - 2160p - Smart - 4K UHD TV with HDR
Average customer rating
4.3
(382 Reviews)
Rating breakdown 382 reviews
5 Stars
261
4 Stars
52
3 Stars
25
2 Stars
17
1 Star
27
81%of customers recommend this product.
(
298 out of
369)
Customer Reviews for Sony - 77" Class - OLED - A1E Series - 2160p - Smart - 4K UHD TV with HDR
Customer Rating
5
Best picture since my HX929
on June 18, 2017
Posted by: rcossio777
Gender:Male
Amazing image. I calibrate all my tvs out of the box (isf certified) and what Sony did is out of this world. My people that want a great setting, just use cinema pro picture setting and the tv has brought true picture setting closer than any other set I have worked on. Keep it up Sony!!
I would recommend this to a friend!
Written by a customer while visiting sony.com
Customer Rating
2
Wich there was a model without Android or Google
on June 12, 2017
Posted by: newoled17
Gender:Male
I will return it. Unwilling to have the Android TV OS on any device in my home. Google tracks every move
No, I would not recommend this to a friend.
Response from sony.comBy Sony North America Customer Support, June 13, 2017
Hi, newoled17, We appreciate your input. Sony takes into consideration all feedback to improve the performance and quality of our products and services. We're always looking to make Sony better. You may try the A or B Series instead: https://www.sony.com/electronics/televisions/w630b-series. We will forward your information to the proper department. -Vincent
Written by a customer while visiting sony.com
Customer Rating
1
Terrible connectivity
on June 9, 2017
Posted by: Jsh1967
Gender:Male
Mine won't mirror my Samsung. Apps dont close. The response time after a selection is getting slower, around 9 seconds. I definitely do not recommend this TV.
No, I would not recommend this to a friend.
Response from sony.comBy Sony North America Customer Support, June 10, 2017
Hi Jsh1967, we apologize for any inconvenience. You may refer to the link below to troubleshoot the issue:
https://us.en.kb.sony.com/app/answers/detail/a_id/48879/p/61659,95543,96636,96862/c/65,66/kw/screen%20mirroring
https://us.en.kb.sony.com/app/answers/detail/a_id/60594
Regards,
~Erin
https://us.en.kb.sony.com/app/answers/detail/a_id/48879/p/61659,95543,96636,96862/c/65,66/kw/screen%20mirroring
https://us.en.kb.sony.com/app/answers/detail/a_id/60594
Regards,
~Erin
Written by a customer while visiting sony.com
Customer Rating
1
Worst design
on June 8, 2017
Posted by: Chris12345sony123
Gender:Male
If you want an overweight tv that cheaped out so much that you don't even get a pedestal, this might be your set! If you like the ceiling to be the best viewing angle or your overpriced tv being 6" from wall, I suggest this one! Btw if you have a sound bar or want better sound, good luck!
No, I would not recommend this to a friend.
Response from sony.comBy Sony North America Customer Support, June 9, 2017
Hi there! Sony takes into consideration all feedback to improve the performance and quality of our products and services. We're always looking to make Sony better. We appreciate your time sharing this feedback. Thanks! ~Erin
Written by a customer while visiting sony.com
Customer Rating
3
Android OS
on May 24, 2017
Posted by: Harold4360
Gender:Male
I have a 4K Sony tv with the android os and it sucks big time. Very unstable os. Gives warnings all day long.
No, I would not recommend this to a friend.
Response from sony.comBy Vincent , Sony North America Customer Support, May 26, 2017
Hi, Harold4360, We are sorry to hear that you are having an issue with the TV. To lessen any possible software issue, please make sure the TV runs the latest software version. We appreciate your message and we will forward this to the proper department.
Written by a customer while visiting sony.com
Posted by: Slicker
Gender:Female
Verified Purchase:Yes
All is great.
One thing is, net speed is slow, only 15.00 Mbps.
I have a DVD player that does 23.00 Mbps and computer that does 39.00 Mbps.
One thing is, net speed is slow, only 15.00 Mbps.
I have a DVD player that does 23.00 Mbps and computer that does 39.00 Mbps.
I would recommend this to a friend!
Written by a customer while visiting sony.com