Customer reviews from sony.com
Sony - 77" Class - OLED - A1E Series - 2160p - Smart - 4K UHD TV with HDR
Average customer rating
4.3 out of 5
4.3
(382 Reviews)
Open Ratings Snapshot
Rating breakdown 382 reviews
5 Stars
261
4 Stars
52
3 Stars
25
2 Stars
17
1 Star
27
81%of customers recommend this product. 
(
298 out of 369
)
Best Buy Privacy Policy
Customer Reviews for Sony - 77" Class - OLED - A1E Series - 2160p - Smart - 4K UHD TV with HDR
Customer Rating
1 out of 5
1
It’s horrible
on April 20, 2021
Posted by: Derrhunter
Gender:Male
Why Bc everytime I want to play my game it goes into a boot loop I’m done with Sony I’m going to Microsoft unless Sony wants to fix my problem for me either than that I’m done with Sony
No, I would not recommend this to a friend.
Written by a customer while visiting sony.com
Customer Rating
2 out of 5
2
wont update
on April 24, 2021
Posted by: Kaibil
Gender:Male
Verified Purchase:Yes
it won't update unless i do the factory reset. sometimes the apps start acting up
No, I would not recommend this to a friend.
Written by a customer while visiting sony.com
Customer Rating
1 out of 5
1
Power Out in 2 Years!
on June 6, 2021
Posted by: Moryn
Gender:Female
I have had this television for 2 years and just took it out the box 5 months ago the television went out today it won't power on at all! My Sony XBR 55X800E went off today and would not come on. I checked the power cord and power outlet all are working fine with other devices. I trying plugging into another outlet and still would not come on. I'm pretty mad because I only been using this television for 5 months it brand new and goes out.
No, I would not recommend this to a friend.
Written by a customer while visiting sony.com
Customer Rating
4 out of 5
4
Great while it lasted
on August 18, 2021
Posted by: MackDaddy
Gender:Male
Verified Purchase:Yes
Great picture, vibrant colors and everything about it was great, until it stopped working 2.5 years after buying it. That isn't long enough for a TV to last. Get better workers to assemble the TV's PLEASE!!!!!
I would recommend this to a friend!
Written by a customer while visiting sony.com
Customer Rating
5 out of 5
5
X900F):ED) 4K Ultra HD Smart TV
on August 25, 2021
Posted by: Anonymous
Gender:Male
Verified Purchase:Yes
Had this for three years. Zero problems. Superb TV!
I would recommend this to a friend!
Written by a customer while visiting sony.com
Customer Rating
2 out of 5
2
Not Sony’s Style
on September 26, 2021
Posted by: MomboEr
Gender:Male
Verified Purchase:Yes
Must reset too often to reestablish wifi, Bluetooth, streaming platforms.
No, I would not recommend this to a friend.
Written by a customer while visiting sony.com
Customer Rating
1 out of 5
1
It’s great till it breaks
on October 6, 2021
Posted by: MoWw
Verified Purchase:Yes
This tv was 3 years old and was great till it just stopped working!
And there is no fixing it ….seeing no one does service anymore.
No, I would not recommend this to a friend.
Written by a customer while visiting sony.com
Customer Rating
5 out of 5
5
Excellent picture, color, and viewing angles
on October 21, 2021
Posted by: Lasertech89
Gender:Male
Verified Purchase:Yes
I've had my 900f for almost 3 years and it's one of the best tech purchases I've ever made. Wish I had sprung for the 65 but the 55 is still amazing. I will definitely be considering Sony for my next TV purchase. My only complaint is the remote. It feels cheap and lacks a certain elegance for an upper tier television.
I would recommend this to a friend!
Written by a customer while visiting sony.com
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