Customer reviews from sony.com
Sony - 77" Class - OLED - A1E Series - 2160p - Smart - 4K UHD TV with HDR
Average customer rating
4.3
(382 Reviews)
Rating breakdown 382 reviews
5 Stars
261
4 Stars
52
3 Stars
25
2 Stars
17
1 Star
27
81%of customers recommend this product.
(
298 out of
369)
Customer Reviews for Sony - 77" Class - OLED - A1E Series - 2160p - Smart - 4K UHD TV with HDR
Posted by: CMarsh
Gender:Male
Verified Purchase:Yes
I got this TV as an exchange for my XBR-HX950 that developed a bad panel. I was initially worried that this TV was not a worthy replacement for the HX950 and it's stellar picture. It only took me a day to realize that the 930 was every bit as nice as the 950 with black levels being noticeably darker and more saturated. There is still a minor amount of blooming in certain scenes but most people would fail to notice it. 4K content helps mitigate this very minor performance issue, but the amount of content readily available is not yet a very large library to choose from.
My ONLY real gripe so far is the remote. The response time is spotty at best. It gives a really disconnected feel when browsing and gets annoying at times. The actual remote however is much better than any past Sony remote and has a nice feel in your hand.
I would recommend this to a friend!
Written by a customer while visiting sony.com
Posted by: Mom Hepburn
Gender:Female
Verified Purchase:Yes
Our last Sony TV lasted twelve years with no problems. We have trust in our new Sony to be just as good. Thank you Sony.
I would recommend this to a friend!
Written by a customer while visiting sony.com
Posted by: Anonymous
Gender:Female
Verified Purchase:Yes
I bought this TV a month ago, I am pretty picky about the sharp focus of picture, best is the lines on peoples foreheads, this set shows them up very good.!
I would recommend this to a friend!
Written by a customer while visiting sony.com
Posted by: geh3
Gender:Male
Verified Purchase:Yes
This TV replaced the same model that was one revision older (last years model)
This TV seems to have even better picture quality and sound. The user controls have been improved and simplified. WE LOVE IT
This TV seems to have even better picture quality and sound. The user controls have been improved and simplified. WE LOVE IT
I would recommend this to a friend!
Written by a customer while visiting sony.com
Customer Rating
1
Dimples in screen
on August 19, 2017
Posted by: Kdoggydizzle
Gender:Male
I've received 2 of these and both have 2 distinct dimples in the screen towards the middle a little above halfway. Easily viewable from any side angle
No, I would not recommend this to a friend.
Response from sony.comBy Sony North America Customer Support, August 21, 2017
Hi, Kdoggydizzle, We're sorry for the inconvenience. Reference to this issue, you may check the link below:
https://us.en.kb.sony.com/app/answers/detail/a_id/39807.
Regards, _Bob
https://us.en.kb.sony.com/app/answers/detail/a_id/39807.
Regards, _Bob
Written by a customer while visiting sony.com
Customer Rating
3
Great motion handling But poor picture quality!
on August 8, 2017
Posted by: Joe0484
Gender:Male
I bought the the Sony X800E 43in version on July 25, 2017.
Pros: For a 60hz panel motion handling is great. No real Motion blur to speak of. Input lag isnt the best out their but its good enough. For a mid range tv it has good brightness.I have no real issues gaming on my console. I like the design and plenty of top apps to choose from such as Netflix. Amazon Prime, and Hulu.
Cons: My biggest issue with this tv is the fact that Sony uses an IPS panel. I really wished Sony used a VA panel instead. This tv in a dark room or very few lights on will be a poor choice and I would not recomended it. Dark scenes in movies and TV shows looks more gray than black do to the fact this is an IPS panel. If you always watch TV shows and movies in a very bright room then you will be fine with an IPS panel. That is my only real con but for me its a very big one because contrast ratio is a huge part to good picture quality, and IPS panels have very poor contradt ratios.
Written by a customer while visiting sony.com
Posted by: Ranger69
Gender:Male
Verified Purchase:Yes
I wanted to upgrade to 4K and replace an old plasma display after ten years. The set is packed with almost a complete surround of stiff styrofoam and protected well. This unit has all the inputs and outputs for anything needed, even composite/component which is missing on some sets. It has a very cool set of hatch covers on the rear to cover up all the cables when routed up the stand feet. The thin but not too thin bezel is strong enough for moving around and does not look obtrusive. The picture settings are various and the menus allow for any adjustments needed per tastes. The realism of the picture is stunning. The set only weighs about 70 pounds with stand. You just assemble the three part stand, mount the set onto the stand and then onto your audio video rack. I used the optical cable to run to my Z*** sound base to bypass the speakers. The speakers are OK but not impressive, like any TV these days. The set quickly found my router and set itself up online with my password, software update was easy. After that you have to just use the home and settings menus to find the adjustment features you want. This is the only complaint I have, that the included operator's manual is very limited. It doesn't show how to use the menus at all, you must find them on your own by stumbling and bumbling around with the remote commands. But once you find out how to access all the adjustments the TV really comes alive! All the detail adjustments are there and fairly easy to understand. So all in all, a first class picture. Sony needs to offer an expanded operator's manual giving instructions on how to navigate the menus more understandably. Not everyone is up to date on current audio video features and how to use them. But this ranks with the best displays on the market. Everyone should be happy with this TV.
I would recommend this to a friend!
Written by a customer while visiting sony.com
Customer Rating
5
TV & Art combined
on August 1, 2017
Posted by: Lazyk
Gender:Male
Picture is breath taking, sound is very good for a tv. Currently using the kick stand which is the only drawback due to the slight tilt but plan on wall mounting soon. Got a super deal on the price as well
I would recommend this to a friend!
Written by a customer while visiting sony.com