Customer reviews from sony.com
Sony - 77" Class - OLED - A1E Series - 2160p - Smart - 4K UHD TV with HDR
Average customer rating
4.3 out of 5
4.3
(382 Reviews)
Open Ratings Snapshot
Rating breakdown 382 reviews
5 Stars
261
4 Stars
52
3 Stars
25
2 Stars
17
1 Star
27
81%of customers recommend this product. 
(
298 out of 369
)
Best Buy Privacy Policy
Customer Reviews for Sony - 77" Class - OLED - A1E Series - 2160p - Smart - 4K UHD TV with HDR
Customer Rating
5 out of 5
5
Very nice product
on May 19, 2019
Posted by: Bayliner Captain
Gender:Female
I purchased this 6 weeks ago and am very happy with the Sony 49X800E. Once set up i was perfect and no adjustments needed. The picture is amazing and we are very happy with it.
I would recommend this to a friend!
Written by a customer while visiting sony.com
Customer Rating
5 out of 5
5
Picture quality
on May 21, 2019
Posted by: Jimdk
Gender:Male
Verified Purchase:Yes
I wanted a bigger size I also have a 52 and the new one is a 55
I would recommend this to a friend!
Written by a customer while visiting sony.com
Customer Rating
5 out of 5
5
Great picture!
on May 23, 2019
Posted by: Kazata
Gender:Female
Verified Purchase:Yes
I bought this about month ago, to replace my 10 year old Sony, !
I would recommend this to a friend!
Written by a customer while visiting sony.com
Customer Rating
5 out of 5
5
Amazing picture & features
on May 24, 2019
Posted by: DougA
Gender:Male
Verified Purchase:Yes
I have only owned SONY TVs and for a good reason. Great picture/features and long life.
I would recommend this to a friend!
Written by a customer while visiting sony.com
Customer Rating
5 out of 5
5
Great TV
on August 14, 2019
Posted by: Ferdival
Gender:Male
Verified Purchase:Yes
Awesome picture quality, great sound. Software to operate the TV is not friendly use.
I would recommend this to a friend!
Response from sony.comBy Sony North America Customer Support, August 15, 2019
Hi, Ferdival! Your feedback is highly appreciated. It will be a big help in improving the quality of our products. Thank you for sharing your review. ~Ralph
Written by a customer while visiting sony.com
Customer Rating
5 out of 5
5
Best TV I have ever had
on August 16, 2019
Posted by: Anonymous
Gender:Male
Verified Purchase:Yes
Best TV I have ever had . I have a wireless surround sound system from Sony that works perfectly with this TV.
I would recommend this to a friend!
Response from sony.comBy Sony Social Support, August 20, 2019
Hello, Jay Storm!


We’re glad you like the product! Thank you for choosing Sony!

~Zac
Written by a customer while visiting sony.com
Customer Rating
5 out of 5
5
Great picture quality
on August 23, 2019
Posted by: Kazumi
Gender:Male
Verified Purchase:Yes
Son loves gaming color performance, black is black, white is white
I would recommend this to a friend!
Response from sony.comBy Sony North America Customer Support , August 27, 2019
Hi Franco boy,

Good to know that your son loves this TV. Thank you for choosing Sony!


Erin
Written by a customer while visiting sony.com
Customer Rating
4 out of 5
4
The best tv for the price range
on September 8, 2019
Posted by: Türkiye 718
Gender:Male
Verified Purchase:Yes
The best tv for the price range but if you charge your Bose headphones with USB hub you will likely lost sounds from the tv
I would recommend this to a friend!
Response from sony.comBy Sony North America Customer Support, September 10, 2019
Hi, Türkiye 718! Your feedback is highly appreciated. It will be a big help in improving the quality of our products. Thank you for sharing your review. ~Ralph
Written by a customer while visiting sony.com
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