Customer reviews from sony.com
Sony - 77" Class - OLED - A1E Series - 2160p - Smart - 4K UHD TV with HDR
Average customer rating
4.3 out of 5
4.3
(382 Reviews)
Open Ratings Snapshot
Rating breakdown 382 reviews
5 Stars
261
4 Stars
52
3 Stars
25
2 Stars
17
1 Star
27
81%of customers recommend this product. 
(
298 out of 369
)
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Customer Reviews for Sony - 77" Class - OLED - A1E Series - 2160p - Smart - 4K UHD TV with HDR
Customer Rating
1 out of 5
1
It’s horrible
on April 20, 2021
Posted by: Derrhunter
Gender:Male
Why Bc everytime I want to play my game it goes into a boot loop I’m done with Sony I’m going to Microsoft unless Sony wants to fix my problem for me either than that I’m done with Sony
No, I would not recommend this to a friend.
Written by a customer while visiting sony.com
Customer Rating
5 out of 5
5
Amazing picture and colors !
on April 6, 2021
Posted by: Loanshark73
Gender:Male
Verified Purchase:Yes
I purchased this TV to replace my Samsung TV. And what an amazing choice that was. The picture quality is superior right out of the box. However you will have choices to tweak the picture fir your taste. I highly recommend this TV
I would recommend this to a friend!
Written by a customer while visiting sony.com
Customer Rating
1 out of 5
1
Sony TV
on March 25, 2021
Posted by: Sheeba
Gender:Female
Disappointing, as soon as my warrant expired it is as good as dead. no picture
No, I would not recommend this to a friend.
Written by a customer while visiting sony.com
Customer Rating
1 out of 5
1
Software update of Sony TV
on March 12, 2021
Posted by: Phantom Driver Reired
Gender:Male
While Sony TV is a good overall when they make a mistake they really don't care if it gets fixed. I have a Sony TV with an Apple TV interface and their latest update reversed some working features of the Apple TV which they acknowledged but really don't appear to care to fix really sad and from this point forward I find it difficult to endorse the brand.
No, I would not recommend this to a friend.
Written by a customer while visiting sony.com
Customer Rating
2 out of 5
2
Sony?
on February 4, 2021
Posted by: Curmudgeon306
Gender:Male
My two-year-old Sony Bravia won’t turn on, and when it does turn on the remote doesn’t work! totally frustrating! goodbye Sony!
No, I would not recommend this to a friend.
Written by a customer while visiting sony.com
Customer Rating
4 out of 5
4
Great picture, excellent dark viewing
on January 28, 2021
Posted by: FreakinRican
Gender:Male
Verified Purchase:Yes
Pros: I bought it a year ago. The picture is stunning, colors are vibrant, dark scenes look amazing. Interactive menu is really good. Cons: Dolby Vision looks horrible. It doesn't convert properly and no software update has corrected it. Big flaw that Sony needs to fix.
I would recommend this to a friend!
Written by a customer while visiting sony.com
Customer Rating
5 out of 5
5
It takes some adjustment.
on January 23, 2021
Posted by: DeanoSF
Gender:Male
It literally took me a month of watching YouTube videos and trial and error to tweak my picture settings exactly right. This TV has so many fine-tuning options and incredible range in adjustments. Once you get it right, though, nothing else compares--simply the best. I love the sound surface too. Also sleek! The form factor is a work of art.
I would recommend this to a friend!
Written by a customer while visiting sony.com
Customer Rating
5 out of 5
5
Great experience...!
on January 3, 2021
Posted by: Dinu2001
Gender:Male
I am using it for 2 years... Best picture quality.... It is superb..... But there are few pixels damages in 4 corners...
I would recommend this to a friend!
Written by a customer while visiting sony.com
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