Customer reviews from sony.com
Sony - 77" Class - OLED - A1E Series - 2160p - Smart - 4K UHD TV with HDR
Average customer rating
4.3
(382 Reviews)
Rating breakdown 382 reviews
5 Stars
261
4 Stars
52
3 Stars
25
2 Stars
17
1 Star
27
81%of customers recommend this product.
(
298 out of
369)
Customer Reviews for Sony - 77" Class - OLED - A1E Series - 2160p - Smart - 4K UHD TV with HDR
Posted by: Mom Hepburn
Gender:Female
Verified Purchase:Yes
Our last Sony TV lasted twelve years with no problems. We have trust in our new Sony to be just as good. Thank you Sony.
I would recommend this to a friend!
Written by a customer while visiting sony.com
Posted by: hookup
Gender:Male
Verified Purchase:Yes
This unit replaced an 12 year old SONY Bravia that was still running.
So much clearer picture. Bright and clear picture. So many new features makes this a great TV!
So much clearer picture. Bright and clear picture. So many new features makes this a great TV!
I would recommend this to a friend!
Written by a customer while visiting sony.com
Posted by: RedRisingDragon
Gender:Male
Verified Purchase:Yes
Bought this tv as a replacement for an older model Sony.
Setup: Setup is simple. Follow the promps, login to WiFi/LAN, sign into a Google account or create one.
Menus: Menus are handled on separate screens. The only improvements I’d suggest is allowing the user to bring up a menu without changing the screen they’re currently watching.
Picture: The picture is beautiful. The colors are sharp and bright, the blacks are deep and dark and the backlighting keeps a great balance of both. There are many different settings for gamers and movie watchers. This is one of the main reasons I tend to buy Sony. The TVs I’ve had-l900f included-don’t suffer from motion blur. Which can be distracting to many viewers.
Audio: I use a sound bar. I offer zero input for audio.
Apps: Apps function like using a cellphone. Download the app, login, use the app. Since I’m still new to the 900F I’m not sure if there’s a way to customize the order of the apps yet.
I can say that, even after installing all the updates I’m having issues with apps freezing. Sometimes this causes the tv to stop responding all together. I’ve had to unplug the 900F twice because it stopped responding to the controller and wasn’t able to turn the tv off normally nor was I able to change out of the app.
I can say that, even after installing all the updates I’m having issues with apps freezing. Sometimes this causes the tv to stop responding all together. I’ve had to unplug the 900F twice because it stopped responding to the controller and wasn’t able to turn the tv off normally nor was I able to change out of the app.
I would recommend this to a friend!
Written by a customer while visiting sony.com
Posted by: PG1914
Gender:Male
Verified Purchase:Yes
I bought this about 3 weeks ago. It’s has a GREAT picture!!!!! However the android tv software is very slow and buggy. Lots of app crashes and getting stuck resulting in the tv restarting itself. If you purchase this tv, it is a must to get a Roku or Apple TV etc...
No, I would not recommend this to a friend.
Written by a customer while visiting sony.com
Posted by: Rekleiner23
Gender:Male
Verified Purchase:Yes
Sony should not advertise hands free google home integration on their televisions unless they actually work. I have a brand new sony x900f with android and google assistant, I also have several google home minis and google home speakers. Now you would think that an android tv and google home would be a seamless process to configure and work together, of you thought that you would be wrong. No only does google home not control the tv, but to make it even worse I had to buy a chromecast dongle to make google home work with my chromecast built in tv to make it just turn on and off with voice control. The flip side of this is that Alexa controls almost all functions with little set up. I 2ould have been better off buying a non android tv and saving a few bucks on these useless features, no one wants to talk to their remote...
No, I would not recommend this to a friend.
Response from sony.comBy Sony North America Customer Support, September 12, 2018
Hi Rekleiner23, thank you very much for taking the time to share your concerns with us. Sony takes the voice of our customers very seriously and hearing all feedback - good and bad is important to us. We appreciate your feedback. Regards, ^Ron
Written by a customer while visiting sony.com
Posted by: opaa
Gender:Male
Verified Purchase:Yes
Great but still learning how to do everything on the TV
I would recommend this to a friend!
Written by a customer while visiting sony.com
Posted by: DC Wizzard
Gender:Male
Verified Purchase:Yes
Very happy with this purchase. Added as a primary TV, older TV was moved to a back guest room.
I would recommend this to a friend!
Written by a customer while visiting sony.com
Posted by: amuscovitz
Gender:Male
Verified Purchase:Yes
Everything I own is a Sony, I even have a Sony credit card. This TV was the easiest I had to setup. I was surprised that it has picture in picture. The only thing I don't like is when you are using the remote that it has to be aim perfectly, but I have 5 Sony TV's and they are all the same. I can't comment about the sound since I use my receiver and it plays nicely with my play station.
I would recommend this to a friend!
Written by a customer while visiting sony.com