Customer reviews from sony.com
Sony - 77" Class - OLED - A1E Series - 2160p - Smart - 4K UHD TV with HDR
Average customer rating
4.3
(382 Reviews)
Rating breakdown 382 reviews
5 Stars
261
4 Stars
52
3 Stars
25
2 Stars
17
1 Star
27
81%of customers recommend this product.
(
298 out of
369)
Customer Reviews for Sony - 77" Class - OLED - A1E Series - 2160p - Smart - 4K UHD TV with HDR
Customer Rating
3
screen burn on my television
on June 11, 2020
Posted by: Anonymous
Gender:Male
Screen burn, how do I get rid of them. Can someone tell me
Response from sony.comBy Sony North America Customer Support, June 17, 2020
Hi Ed, We regret to hear about this. We would like to know more about this issue so we can better assist you. Please email us at socialsupport@am.sony.com with the following details:
Name:
Sony Username:
Model Number:
Issue:
Telephone Number:
Sincerely,
Sam
Name:
Sony Username:
Model Number:
Issue:
Telephone Number:
Sincerely,
Sam
Written by a customer while visiting sony.com
Posted by: A T 3
Gender:Male
Verified Purchase:Yes
After a great deal of research, I found SONY to be the 'cream-of-the-crop'. Too, I
could see the quality, including the fit and finish as well as the engineering to be
on the cutting edge.
could see the quality, including the fit and finish as well as the engineering to be
on the cutting edge.
I would recommend this to a friend!
Written by a customer while visiting sony.com
Posted by: TV Sports Nut
Gender:Male
Verified Purchase:Yes
Did my research and am very pleased. It is a great high end TV.
I would recommend this to a friend!
Written by a customer while visiting sony.com
Posted by: MRRICK
Gender:Male
Verified Purchase:Yes
Purchased to upgrade my 10 year old Sony 46 XB4 and could not be happier with quality of picture
I would recommend this to a friend!
Written by a customer while visiting sony.com
Customer Rating
5
Excellence for a premium price
on January 28, 2018
Posted by: Anonymous
Bought it on sale and I think it’s the best for my needs.
I would recommend this to a friend!
Written by a customer while visiting sony.com
Posted by: M975
Gender:Male
Verified Purchase:Yes
This is a great tv! The picture is crisp and clean. And the colors are very vibrant.
I would recommend this to a friend!
Written by a customer while visiting sony.com
Posted by: weavetrain
Gender:Male
Verified Purchase:Yes
I had gone back and forth between a Samsung Q7F and the Sony X930E and I couldn't be more happy with my decision. The TV has many great features and the Android TV really enables me to add apps to get more use out of the TV. The picture is fantastic, sports, movies, and games all look wonderful. I was concerned from the reviews that the angle view would be an issue, but it turns out that it isn't anything near what the reviews from other sites speak of. Even though I use a receiver for my sound, the initial set up of the TV surprised me in how good the sound quality was from the TV. I am very excited to see more 4K content, but I can already tell that the broadcast shows and any 720P or 1080P material really shows me that this is a major upgrade from my previous LCD. If there was any downfall to the TV, it's the TV remote use and trying to figure it out.
I would recommend this to a friend!
Written by a customer while visiting sony.com
Customer Rating
5
5 star TV but a couple FYI before you purchase
on February 18, 2018
Posted by: Anonymous
Gender:Female
This TV is 5 star. Period. When reading the reviews on this site be sure to check the dates; Most issues and complaints, were fixed in an update.
This TV is an excellent entry level 4K tv for a mid size room, gamers, or connecting to a PC for music/graphic design. Its also super light weight and can fit in any car (assuming your doing a 55 or below). I use this TV strictly for gaming and nothing else: No cable, no sports, etc...
I can't say anything negative about this TV, but there are some FYI's for all you tech snobs:
1. When looking at the TV from an angle, the TV will get a slight grey tint. Not a big deal for me because its only myself and my girl. If you have multiple people watching the TV at the same time, you may want to go up in size (im using a 49").
2. Out of the 4 HDMI ports, only 2 of them are HDR (4K) and they're on the SIDE of the TV.
3. The base of the TV is plastic and feels very cheapish. Not a big deal to me.
4. Unlike most remotes, you have to point this remote DIRECTLY at the TV or else you will not get a response. Some people have complained about the TV being sluggish... its not sluggish, your just pointing the remote too far to the left or right. Another issue with the remote is the arrow pads. They're placed close to the ACTION option buttons so you will tend to press that button first. It will take some getting used. You'll see what I mean.
5. Sony's UI is not the most intuitive. Theres a couple of important submenus that will be hard to find own your own. Check out some youtube vids...
6. Don't install too many google apps on your TV. If you have a samsung or android phone, you already know how apps tend to crash. I personally believe, the data from such apps will have an affect on the TV. Just Keep it simple.
I would recommend this to a friend!
Written by a customer while visiting sony.com