Customer reviews from sony.com
Sony - 77" Class - OLED - A1E Series - 2160p - Smart - 4K UHD TV with HDR
Average customer rating
4.3
(382 Reviews)
Rating breakdown 382 reviews
5 Stars
261
4 Stars
52
3 Stars
25
2 Stars
17
1 Star
27
81%of customers recommend this product.
(
298 out of
369)
Customer Reviews for Sony - 77" Class - OLED - A1E Series - 2160p - Smart - 4K UHD TV with HDR
Customer Rating
1
Worst design
on June 8, 2017
Posted by: Chris12345sony123
Gender:Male
If you want an overweight tv that cheaped out so much that you don't even get a pedestal, this might be your set! If you like the ceiling to be the best viewing angle or your overpriced tv being 6" from wall, I suggest this one! Btw if you have a sound bar or want better sound, good luck!
No, I would not recommend this to a friend.
Response from sony.comBy Sony North America Customer Support, June 9, 2017
Hi there! Sony takes into consideration all feedback to improve the performance and quality of our products and services. We're always looking to make Sony better. We appreciate your time sharing this feedback. Thanks! ~Erin
Written by a customer while visiting sony.com
Customer Rating
5
Amazing TV...
on June 26, 2017
Posted by: Anonymous
Gender:Male
I bought online for this product. Before this stuff on my hand, I have already imagine of the quality.
I would recommend this to a friend!
Written by a customer while visiting sony.com
Customer Rating
1
SONY should stop selling this 43" 4K TV
on July 16, 2017
Posted by: ArturoV001
Gender:Male
I bought this TV SONY Bravia 43" knowing that SONY always offer the best quality products. This 43" TV was a disappointment. The picture quality completely deteriorates when viewing at an angle.
SONY should not continue selling this TV any more.
SONY should not continue selling this TV any more.
No, I would not recommend this to a friend.
Response from sony.comBy Sony North America Customer Support, July 28, 2017
We apologize for any inconvenience, ArturoV001. Different TVs have different recommended viewing angles. XBR43X800E has a viewing angle of 178(89/89) degree (Right/Left) and 178(89/89) degree (Up/
Down). We will forward your information to the proper department. Thank you for your feedback. -Vincent
Down). We will forward your information to the proper department. Thank you for your feedback. -Vincent
Written by a customer while visiting sony.com
Customer Rating
2
Wich there was a model without Android or Google
on June 12, 2017
Posted by: newoled17
Gender:Male
I will return it. Unwilling to have the Android TV OS on any device in my home. Google tracks every move
No, I would not recommend this to a friend.
Response from sony.comBy Sony North America Customer Support, June 13, 2017
Hi, newoled17, We appreciate your input. Sony takes into consideration all feedback to improve the performance and quality of our products and services. We're always looking to make Sony better. You may try the A or B Series instead: https://www.sony.com/electronics/televisions/w630b-series. We will forward your information to the proper department. -Vincent
Written by a customer while visiting sony.com
Posted by: Kaly83
Gender:Male
Verified Purchase:Yes
Great TV! It is definitely over priced for what you get.
I would recommend this to a friend!
Written by a customer while visiting sony.com
Posted by: DB10Spectre
Gender:Male
Verified Purchase:Yes
Everything about the TV I love from the way it looks, to the performance. TV's are now a piece of furniture or art in a place and the style and design of this TV is perfect. I can’t wait for Sony to make a completely flat TV that can be seamless to the Wall like some of their Competitors, but for now I have no complaints.
I would recommend this to a friend!
Written by a customer while visiting sony.com
Customer Rating
1
Lemon
on July 13, 2017
Posted by: Guy who is frustrated
Gender:Male
One of two new Sony tvs I bought. Picture sharp but when it's frozen who cares? Stay away from this TV.
No, I would not recommend this to a friend.
Response from sony.comBy Sony North America Customer Support, July 14, 2017
Hello there! we are sorry for any inconvenience this may have caused. If the TV freezes or not responding, you may refer to this link to troubleshoot the issue: https://us.en.kb.sony.com/app/answers/detail/a_id/38403. Regards, -Erin
Written by a customer while visiting sony.com
Posted by: Duffer444
Gender:Male
Verified Purchase:Yes
No problems. Love the colors, love the features. 939 is excellent.
I would recommend this to a friend!
Response from sony.comBy Sony North America Customer Support, November 30, 2017
Hi Duffer444, we are glad that the TV meets your expectation. We appreciate your time sharing your wonderful experience and great feedback on the TV. Thank you for choosing Sony!
Regards,
-Erin
Regards,
-Erin
Written by a customer while visiting sony.com