Customer reviews from sony.com
Sony - 77" Class - OLED - A1E Series - 2160p - Smart - 4K UHD TV with HDR
Average customer rating
4.3
(382 Reviews)
Rating breakdown 382 reviews
5 Stars
261
4 Stars
52
3 Stars
25
2 Stars
17
1 Star
27
81%of customers recommend this product.
(
298 out of
369)
Customer Reviews for Sony - 77" Class - OLED - A1E Series - 2160p - Smart - 4K UHD TV with HDR
Customer Rating
5
I’m glad I bought it.
on February 20, 2018
Posted by: RUN2ME
Gender:Male
Excellent TV, low nits but makes up for it in contrast and color.
I would recommend this to a friend!
Written by a customer while visiting sony.com
Customer Rating
5
Love my new TV!
on November 12, 2017
Posted by: Courier129
Gender:Female
My old picture tube high def, tv died two weeks ago. I bought this gorgeous 55 inch tv. My previous tv was 34 inches, so just the difference in size is amazing. The picture is stunning and the audio is terrific too. So happy with this purchase!
I would recommend this to a friend!
Written by a customer while visiting sony.com
Customer Rating
3
Excellent PQ, but could be better
on December 21, 2017
Posted by: babyjocko2
Gender:Male
No doubt OLED with Sony's X1 Extreme processor makes for the superb picture quality. However, Sony's late promise in delivering Dolby Vision and the various apps that don't currently support any form of HDR puts this in second place behind LG 7 series. It made no sense for me to buy a state of the art TV with promises of firmware updates and then a year later still waiting. It's no longer state of the art.
Response from sony.comBy Sony North America Customer Support, December 22, 2017
Hello babyjocko2, we apologize for the inconvenience. Sony takes into consideration all feedback to improve the performance and quality of our products. We're always looking to make Sony better. We appreciate your time sharing this feedback. Thanks! _Bob
Written by a customer while visiting sony.com
Customer Rating
3
Android OS
on May 24, 2017
Posted by: Harold4360
Gender:Male
I have a 4K Sony tv with the android os and it sucks big time. Very unstable os. Gives warnings all day long.
No, I would not recommend this to a friend.
Response from sony.comBy Vincent , Sony North America Customer Support, May 26, 2017
Hi, Harold4360, We are sorry to hear that you are having an issue with the TV. To lessen any possible software issue, please make sure the TV runs the latest software version. We appreciate your message and we will forward this to the proper department.
Written by a customer while visiting sony.com
Customer Rating
5
Incredible picture.
on November 21, 2017
Posted by: Mdgneat
Gender:Male
Purchased and installed the A1E yesterday. To say I’m blown away is an understatement. We chose the Sony over the LG for its processing abilities. The professional reviews are spot on... Sony may cost a little more but you won’t regret it when you hit the power button. Regular cable upscale is amazing, sports like you’ve never seen, 4K movies will blow you away. Smart features are very good and fast. The unit is equally beautiful when you turn it off... love the thin bezel.
Yes, it would be nice if you could remove the sub so it could mount tighter to the wall but you’ll forget about that extra inch when you see how perfect everything else is.
Sony... the one and only!
Yes, it would be nice if you could remove the sub so it could mount tighter to the wall but you’ll forget about that extra inch when you see how perfect everything else is.
Sony... the one and only!
I would recommend this to a friend!
Written by a customer while visiting sony.com
Customer Rating
5
The best tv I’ve ever owned
on October 1, 2017
Posted by: Anonymous
Gender:Male
It has the best picture quality I’ve ever seen and great sound, especially for a tv that doesn’t have speakers. I Just love this tv.
I would recommend this to a friend!
Written by a customer while visiting sony.com
Posted by: BillM2018
Gender:Male
Verified Purchase:Yes
Have had my Sony 930E for 3 weeks and can not take my eyes off of it, the picture is phenomenal, out of this world, love this TV. Paired it with a new Sony
streaming DVD player and all is right with the world.
streaming DVD player and all is right with the world.
I would recommend this to a friend!
Written by a customer while visiting sony.com
Posted by: Bklyn Dude
Gender:Male
Verified Purchase:Yes
The Connection Diagram should be included in the user manual. I could not hide the wires connected in Panel 2 on the right side where the IR Blaster is connected. I have it hanging outside the triangle cutout of that panel with some other wires. I could not figure out how to hide these wires inside the panels like the other HDMI cables in the other panel.
I did not see anything on the internet where somebody else had this problem. There were no pictures showing this connection through the legs or any video on You Tube that matched the TV I bought. Also, it took me a while to realize the plastic thing on the legs popped off and can be snapped back in which hides the wires from the back of the tv.
Other than those minor things, the TV is great.
I would recommend this to a friend!
Written by a customer while visiting sony.com