Customer reviews from sony.com
Sony - 77" Class - OLED - A1E Series - 2160p - Smart - 4K UHD TV with HDR
Average customer rating
4.3
(382 Reviews)
Rating breakdown 382 reviews
5 Stars
261
4 Stars
52
3 Stars
25
2 Stars
17
1 Star
27
81%of customers recommend this product.
(
298 out of
369)
Customer Reviews for Sony - 77" Class - OLED - A1E Series - 2160p - Smart - 4K UHD TV with HDR
Posted by: Dr J
Gender:Male
Verified Purchase:Yes
Outstanding, Color, Sharpness and clarity. The best tv I have ever seen. Works great even in a very bright room.
I would recommend this to a friend!
Written by a customer while visiting sony.com
Customer Rating
2
I wanted to love Sony TVs...
on April 24, 2018
Posted by: abb921
Gender:Male
I love other Sony products, so I was extremely excited to pick up this TV. Unfortunately, the clouding and screen uniformity on this TV is absolutely horrendous. I have flash-lighting and white blotches in dark scenes even when sitting in front of it. Even after enabling auto local dimming, the cloudiness and white-filter look of this TV is a major turn off. Very grainy compared to what I have seen with other peoples' sets (same set as this). Some clouding is normal in this type of panel, but definitely not like this. I am majorly disappointed because it took me a very long time to research and decide choosing this set only to be unable to enjoy it to the fullest. 85% of my time with this TV is spent fiddling with the settings to get the terrible grain and cloudiness to go away to little success. The picture is promising when it works. I've seen videos of other peoples' sets, and mine seems to be in the minority. The white blotchiness is not present on my friend's 900e or a few videos online with videos of their 930e's. Cameras usually make clouding worse, but this picture really looks this bad on my screen. This is with a backlight AND in daytime. I feel robbed because all the research I did on this TV made it seem incredible. It got two stars because I know all TVs aren't like this. The panel lottery is absolutely real. To be safe, please just avoid this TV. As a Sony fan, I am majorly disappointed in the quality control.
No, I would not recommend this to a friend.
Written by a customer while visiting sony.com
Posted by: Wizard749
Gender:Male
Verified Purchase:Yes
I bought this tv a month ago and have it hooked up to my surround sound system via the optical audio out. It works great and the picture is very good.
I would recommend this to a friend!
Written by a customer while visiting sony.com
Posted by: R Martin
Gender:Male
Verified Purchase:Yes
Bought this TV a few months ago. While it has been a mostly good experience, Android TV freezes and crashes pretty on occasion. Prime Video stutters. There's no YouTubeTV app.
So I'm short, I like the TV, but Google and Sony need to improve Android TV.
So I'm short, I like the TV, but Google and Sony need to improve Android TV.
No, I would not recommend this to a friend.
Written by a customer while visiting sony.com
Posted by: Jeff Y
Gender:Male
Verified Purchase:Yes
I'm giving this tv a 5-star.
Yes, it's a really good tv... but, where they earned their 5-star rating with me was when I had an issue with a line going across the tv... they sent me out a new one. Sony stood behind their product and made the exchange fairly painless.
Good job SONY!!!
Thank you.
Thank you.
I would recommend this to a friend!
Response from sony.comBy Sony North America Customer Support, June 26, 2019
Hi Jeff,
We are more than glad to hear that you appreciate our product. We are always looking to make SONY better. Thank you for your feedback.
Regards,
Earl
We are more than glad to hear that you appreciate our product. We are always looking to make SONY better. Thank you for your feedback.
Regards,
Earl
Written by a customer while visiting sony.com
Posted by: Ace12345678
Gender:Male
Verified Purchase:Yes
We've had this TV since last February. We love the picture, sound, and all the features. The remote is the only reason that we don't give it a 5 star. It is slow and not very user friendly. Despite the cumbersome remote, we would definitely buy this TV again.
I would recommend this to a friend!
Written by a customer while visiting sony.com
Posted by: Kratos 1962
Gender:Male
Verified Purchase:Yes
All I can say is WOW! I have an older Sony 49” (2011)TV that still looks great. But is nowhere near as clear and crisp as the x900F. Watching TV in 4K HDR Dolby vision is incredible!
Thanks Sony!
Thanks Sony!
I would recommend this to a friend!
Response from sony.comBy Sony North America Customer Support, March 12, 2020
Hi Kratos 1962,
We are glad you love our X900F 4K HDR TV. The TV is packed with an array of technologies to deliver an awe-inspiring 4K HDR picture. With Full Array Local Dimming and our powerful X1 Extreme processor, you get to enjoy deeper black levels, greater contrast, and stunning clarity. And, our TRLUMINOS Display delivers smooth and vibrant colors.
~Ralph
We are glad you love our X900F 4K HDR TV. The TV is packed with an array of technologies to deliver an awe-inspiring 4K HDR picture. With Full Array Local Dimming and our powerful X1 Extreme processor, you get to enjoy deeper black levels, greater contrast, and stunning clarity. And, our TRLUMINOS Display delivers smooth and vibrant colors.
~Ralph
Written by a customer while visiting sony.com
Posted by: Anonymous
Gender:Female
Verified Purchase:Yes
I bought this TV a month ago, I am pretty picky about the sharp focus of picture, best is the lines on peoples foreheads, this set shows them up very good.!
I would recommend this to a friend!
Written by a customer while visiting sony.com