Customer reviews from sony.com
Sony - 77" Class - OLED - A1E Series - 2160p - Smart - 4K UHD TV with HDR
Average customer rating
4.3
(382 Reviews)
Rating breakdown 382 reviews
5 Stars
261
4 Stars
52
3 Stars
25
2 Stars
17
1 Star
27
81%of customers recommend this product.
(
298 out of
369)
Customer Reviews for Sony - 77" Class - OLED - A1E Series - 2160p - Smart - 4K UHD TV with HDR
Posted by: Sam899792
Gender:Female
Verified Purchase:Yes
Randomly turned off while I was watching and started blinking red. Haven’t even had it 2 years.
No, I would not recommend this to a friend.
Written by a customer while visiting sony.com
Customer Rating
5
Excellent picture, color, and viewing angles
on October 21, 2021
Posted by: Lasertech89
Gender:Male
Verified Purchase:Yes
I've had my 900f for almost 3 years and it's one of the best tech purchases I've ever made. Wish I had sprung for the 65 but the 55 is still amazing. I will definitely be considering Sony for my next TV purchase. My only complaint is the remote. It feels cheap and lacks a certain elegance for an upper tier television.
I would recommend this to a friend!
Written by a customer while visiting sony.com
Posted by: MoWw
Verified Purchase:Yes
This tv was 3 years old and was great till it just stopped working!
And there is no fixing it ….seeing no one does service anymore.
And there is no fixing it ….seeing no one does service anymore.
No, I would not recommend this to a friend.
Written by a customer while visiting sony.com
Posted by: MomboEr
Gender:Male
Verified Purchase:Yes
Must reset too often to reestablish wifi, Bluetooth, streaming platforms.
No, I would not recommend this to a friend.
Written by a customer while visiting sony.com
Posted by: Anonymous
Gender:Male
Verified Purchase:Yes
Had this for three years. Zero problems. Superb TV!
I would recommend this to a friend!
Written by a customer while visiting sony.com
Posted by: MackDaddy
Gender:Male
Verified Purchase:Yes
Great picture, vibrant colors and everything about it was great, until it stopped working 2.5 years after buying it. That isn't long enough for a TV to last. Get better workers to assemble the TV's PLEASE!!!!!
I would recommend this to a friend!
Written by a customer while visiting sony.com
Customer Rating
1
Power Out in 2 Years!
on June 6, 2021
Posted by: Moryn
Gender:Female
I have had this television for 2 years and just took it out the box 5 months ago the television went out today it won't power on at all! My Sony XBR 55X800E went off today and would not come on. I checked the power cord and power outlet all are working fine with other devices. I trying plugging into another outlet and still would not come on. I'm pretty mad because I only been using this television for 5 months it brand new and goes out.
No, I would not recommend this to a friend.
Written by a customer while visiting sony.com
Posted by: Kaibil
Gender:Male
Verified Purchase:Yes
it won't update unless i do the factory reset. sometimes the apps start acting up
No, I would not recommend this to a friend.
Written by a customer while visiting sony.com