Customer reviews from sony.com
Sony - 77" Class - OLED - A1E Series - 2160p - Smart - 4K UHD TV with HDR
Average customer rating
4.3
(382 Reviews)
Rating breakdown 382 reviews
5 Stars
261
4 Stars
52
3 Stars
25
2 Stars
17
1 Star
27
81%of customers recommend this product.
(
298 out of
369)
Customer Reviews for Sony - 77" Class - OLED - A1E Series - 2160p - Smart - 4K UHD TV with HDR
Posted by: 1854sailor
Gender:Male
Verified Purchase:Yes
This set is one of a long line of Sony TVs that I have owned since the early 1970s. It replaces an earlier Sony Bravia XBR that was not able to connect directly to Netflix. Great picture and the ARC feature provides excellent surround sound even from over-the-air HD broadcasts.
I would recommend this to a friend!
Written by a customer while visiting sony.com
Posted by: Bigchief52
Gender:Male
Verified Purchase:Yes
Have this TV for a few months now and I'm so glad I chose Sony again. Picture quality is unbelievable, even older DVDs and cable broadcasts have been greatly enhanced. 4K movies are awesome , hdr contrast is everything as advertised. A very satisfied owner.
I would recommend this to a friend!
Written by a customer while visiting sony.com
Posted by: hdangelblue
Gender:Female
Verified Purchase:Yes
Wanted upgrade with all the bells and whistles for a great price. Found it in this TV! Beautiful picture quality! Colors are true! Price was good compared to other models. Loved that I could get a 55" to fit on my stand without any overhang because the framing around TV is small.
I would recommend this to a friend!
Written by a customer while visiting sony.com
Posted by: 1drummer
Verified Purchase:Yes
apps. Netflix, prime movies work nice .good with Verizon WIFI.
I would recommend this to a friend!
Written by a customer while visiting sony.com
Posted by: Pony 36
Gender:Male
Verified Purchase:Yes
Can not be more happy with the purchase of this Tv. Great color and contrast!! Very sharp picture that fills the whole screen. Sports on this Tv are unbelievable!! All my electronics are Sony products and this Tv is just another great product from Sony!!
I would recommend this to a friend!
Written by a customer while visiting sony.com
Posted by: Smokedout
Gender:Male
Verified Purchase:Yes
Best tv ever get one and see what happens when you get the best
I would recommend this to a friend!
Written by a customer while visiting sony.com
Customer Rating
1
Erratic - latest upgrade only made issue worse.
on February 13, 2019
Posted by: Not a happy camper
Gender:Male
Using channel jump button to jump between channels was initially just a little bit erratic, occasionally jumping to unknown, unwanted channel. After latest software update beginning of February 2019, issue is way worse, happens all the time. Waiting now for next software update to fix......
No, I would not recommend this to a friend.
Response from sony.comBy Zac, Sony Social Support, February 18, 2019
Hello there,
We regret to hear that you're having issues with this television. Let's try to isolate the issue by following some troubleshooting steps included on this link:
https://www.sony.com/electronics/support/televisions-projectors/articles/00159487
We regret to hear that you're having issues with this television. Let's try to isolate the issue by following some troubleshooting steps included on this link:
https://www.sony.com/electronics/support/televisions-projectors/articles/00159487
Written by a customer while visiting sony.com
Posted by: Kristie7
Gender:Female
Verified Purchase:Yes
Received as a gift but I selected what I wanted
And chose this one
And chose this one
I would recommend this to a friend!
Written by a customer while visiting sony.com