Customer reviews from sony.com
Sony - 77" Class - OLED - A1E Series - 2160p - Smart - 4K UHD TV with HDR
Average customer rating
4.3
(382 Reviews)
Rating breakdown 382 reviews
5 Stars
261
4 Stars
52
3 Stars
25
2 Stars
17
1 Star
27
81%of customers recommend this product.
(
298 out of
369)
Customer Reviews for Sony - 77" Class - OLED - A1E Series - 2160p - Smart - 4K UHD TV with HDR
Posted by: Tpip
Gender:Male
Verified Purchase:Yes
I bought the tv 2 months ago was very glad with the purchase
I would recommend this to a friend!
Written by a customer while visiting sony.com
Posted by: Old Navy
Gender:Male
Verified Purchase:Yes
One month of experience. TV when streaming Netflix or Youtube freezes, showing a "not my fault" message of program not being available. The house wifi is good, showing good strength but with "no internet." Turn TV wifi OFF, then ON, and TV comes up with "internet connected."
No, I would not recommend this to a friend.
Written by a customer while visiting sony.com
Posted by: BlueMood
Gender:Male
Verified Purchase:Yes
Really good product worth the price my cat loves watching the videos on this TV
I would recommend this to a friend!
Written by a customer while visiting sony.com
Posted by: Banmastr
Gender:Female
Verified Purchase:Yes
Love the TV. Great picture; bright colors and deep blacks. I wish it would work with
a Mac house like it does the Android. I feel like I'm getting cheated a little by not having the second platform. But the TV is super!
a Mac house like it does the Android. I feel like I'm getting cheated a little by not having the second platform. But the TV is super!
I would recommend this to a friend!
Written by a customer while visiting sony.com
Customer Rating
5
Amazing
on August 28, 2017
Posted by: TheSonyExperience
Gender:Male
The best TV I have ever seen. The contrast is unmatched and the upscaling quality is the best.
I would recommend this to a friend!
Written by a customer while visiting sony.com
Posted by: Slicker
Gender:Female
Verified Purchase:Yes
All is great.
One thing is, net speed is slow, only 15.00 Mbps.
I have a DVD player that does 23.00 Mbps and computer that does 39.00 Mbps.
One thing is, net speed is slow, only 15.00 Mbps.
I have a DVD player that does 23.00 Mbps and computer that does 39.00 Mbps.
I would recommend this to a friend!
Written by a customer while visiting sony.com
Customer Rating
1
Erratic - latest upgrade only made issue worse.
on February 13, 2019
Posted by: Not a happy camper
Gender:Male
Using channel jump button to jump between channels was initially just a little bit erratic, occasionally jumping to unknown, unwanted channel. After latest software update beginning of February 2019, issue is way worse, happens all the time. Waiting now for next software update to fix......
No, I would not recommend this to a friend.
Response from sony.comBy Zac, Sony Social Support, February 18, 2019
Hello there,
We regret to hear that you're having issues with this television. Let's try to isolate the issue by following some troubleshooting steps included on this link:
https://www.sony.com/electronics/support/televisions-projectors/articles/00159487
We regret to hear that you're having issues with this television. Let's try to isolate the issue by following some troubleshooting steps included on this link:
https://www.sony.com/electronics/support/televisions-projectors/articles/00159487
Written by a customer while visiting sony.com
Posted by: rberry88
Gender:Male
Verified Purchase:Yes
A 4K TV with HDR10 and just recently received an update for Atmos. After lengthy research, this is the best TV on the market.
I would recommend this to a friend!
Written by a customer while visiting sony.com