Customer reviews from sony.com
Sony - 77" Class - OLED - A1E Series - 2160p - Smart - 4K UHD TV with HDR
Average customer rating
4.3
(382 Reviews)
Rating breakdown 382 reviews
5 Stars
261
4 Stars
52
3 Stars
25
2 Stars
17
1 Star
27
81%of customers recommend this product.
(
298 out of
369)
Customer Reviews for Sony - 77" Class - OLED - A1E Series - 2160p - Smart - 4K UHD TV with HDR
Customer Rating
1
TV defective
on April 17, 2019
Posted by: Lest2
Gender:Male
After about 8 months I began noticing vertical lines flashing in a horizontal pattern across the screen intermittently. Could not resolve and the TV is going back.
No, I would not recommend this to a friend.
Response from sony.comBy Sony Social Support, April 18, 2019
Hello Lest2,
We regret to hear that you're having picture issues with this television. Let's try to isolate the issue by following some troubleshooting steps included on this link:
https://www.sony.com/electronics/support/articles/00032635
Regards,
Zac
We regret to hear that you're having picture issues with this television. Let's try to isolate the issue by following some troubleshooting steps included on this link:
https://www.sony.com/electronics/support/articles/00032635
Regards,
Zac
Written by a customer while visiting sony.com
Posted by: Mike41
Gender:Male
Verified Purchase:Yes
I enjoy the BBC planet series show on Netflix, amazing how beautiful our home, our planet is and how we must look after it. For humans and the animals we share the most beautiful blue rock with.
I would recommend this to a friend!
Written by a customer while visiting sony.com
Posted by: KReese215
Gender:Male
Verified Purchase:Yes
This TV has not disappointed in any sense gaming is seamless, streaming is smooth and fast!
I would recommend this to a friend!
Written by a customer while visiting sony.com
Posted by: MikeDLo
Gender:Male
Verified Purchase:Yes
I was considering purchasing an OLED, but was worried about image retention. I then came across the x900f and was sold at first sight. The TV is extremely bright and the picture quality is amazing. My cable company only broadcasts 1080p, but with the technology this tv posesses I swear I'm looking at 4k. Gaming on this tv is on another level. With the extremely high brightness and contrast, HDR content is so lifelike and vivid. The TV is so bright that looking at a white screen is comparable to staring at the sun. If your looking for a high-tier TV without breaking your wallet/purse, then X900f is what you're looking for.
I would recommend this to a friend!
Written by a customer while visiting sony.com
Posted by: Fofe
Gender:Male
Verified Purchase:Yes
This TV was just what I was looking for. Affordable, and top class!
I would recommend this to a friend!
Written by a customer while visiting sony.com
Posted by: LHO56
Gender:Male
Verified Purchase:Yes
I'm 62 yrs old and haxmve both seen and owned many TV's in my lifetime but the Sony X900F is hands down the best. I love the picture clarity, sound ( built in graphic equalizer) and colors it supports. Go by a store that carries them and take a look for yourselves. Best I've ever owned!!!
I would recommend this to a friend!
Written by a customer while visiting sony.com
Posted by: n4zq
Gender:Male
Verified Purchase:Yes
The quality of the picture is exceptional. Beautiful design, exceptional quality.
I would recommend this to a friend!
Written by a customer while visiting sony.com
Customer Rating
2
Way too dark to see shows where to scene is dark
on April 5, 2019
Posted by: Lyn111
Gender:Female
I bought this tv two weeks ago and am trying to watch game of thrones seasons, but most of them are too dark to see. I’ve turned the brightness to max but it didn’t help much.
No, I would not recommend this to a friend.
Response from sony.comBy Sony Social Support, April 8, 2019
Hi Lyn111, we regret that the TV failed to meet your expectation. We would like to know more about the issue and help you out. Kindly send us an email at socialsupport@am.sony.com . We hope to hear from you.
Regards,
Erin
Regards,
Erin
Written by a customer while visiting sony.com