Customer reviews from sony.com
Sony - 77" Class - OLED - A1E Series - 2160p - Smart - 4K UHD TV with HDR
Average customer rating
4.3 out of 5
4.3
(382 Reviews)
Open Ratings Snapshot
Rating breakdown 382 reviews
5 Stars
261
4 Stars
52
3 Stars
25
2 Stars
17
1 Star
27
81%of customers recommend this product. 
(
298 out of 369
)
Best Buy Privacy Policy
Customer Reviews for Sony - 77" Class - OLED - A1E Series - 2160p - Smart - 4K UHD TV with HDR
Customer Rating
5 out of 5
5
excellent purchase and i recommend this
on February 16, 2020
Posted by: mrmo
Gender:Male
Verified Purchase:Yes
MY GOOD FRIEND HAS THE SAME PRODUCT AND I REALLY ENJOYED THIS TV
I would recommend this to a friend!
Response from sony.comBy Sony North America Customer Support, February 17, 2020
Hi mrmo,

We are glad you love our X900F 4K HDR TV. The TV is packed with an array of technologies to deliver an awe-inspiring 4K HDR picture. Thank you for choosing Sony!

Regards,
Sam
Written by a customer while visiting sony.com
Customer Rating
4 out of 5
4
great picture
on February 16, 2020
Posted by: TOAD63
Gender:Male
Verified Purchase:Yes
I am new to smart tv so I have not used many of the features on this tv yet , but the picture quality is great.
I would recommend this to a friend!
Response from sony.comBy Sony North America Customer Support, February 17, 2020
Hi, TOAD63!

We are happy you like the picture quality of your new Bravia TV. Thank you for choosing Sony!

Regards,

Vincent
Written by a customer while visiting sony.com
Customer Rating
5 out of 5
5
Great TV so far!
on February 22, 2020
Posted by: Motor city TV man
Gender:Male
Verified Purchase:Yes
So far so good… The TV has lived up to my expectations!
I would recommend this to a friend!
Response from sony.comBy Jay, Sony North America Customer Support, February 23, 2020
Hi, Motor city TV man6012593614!

We're glad that this TV meets your expectations. Thank you for sharing this feedback!
Written by a customer while visiting sony.com
Customer Rating
2 out of 5
2
Lasted less than 2 years
on March 6, 2020
Posted by: Mad Tony
One day we come back from work and the TV wouldn't turn on. Thankfully we had insurance on it.
No, I would not recommend this to a friend.
Response from sony.comBy Sony North America Customer Support , March 8, 2020
Hi Mad Tony,

I am also sorry to hear that the TV won't turn on. Has this been taken care of already? If not yet, let's isolate the issue by following the steps below.

https://www.sony.com/electronics/support/articles/00153674


If this does not help, please email us at socialsupport@am.sony.com with the following details:

Name:
Username:
Model Number:
Issue:
Telephone Number:

Sincerely,
Erin
Written by a customer while visiting sony.com
Customer Rating
5 out of 5
5
Taking the long road to enjoy the picture
on March 15, 2020
Posted by: Hollowoak
Gender:Male
Verified Purchase:Yes
After three weeks of enjoyment it is time to write this recommendation. The XBR55X900F was bought as a replacement to a 42” Panasonic plasma monitor.
Clarity, color and angle viewing have exceeded all expectations.
Factory settlings on standard picture mode with the light sensor set to optimized throughout the day this new Sony monitor placed within our den and connected to full surround sound provides a fantastic viewing experience.
As the sun begins to set, the time where house lights are not yet on but dark enough in the room that the picture comes to life, is a great time to show off. Netflix movies, ESPN, Discovery all share a really great picture with the local daily news.
The negative is the remote control. If you review the picture quality, the monitor’s simple design, with the wire management stand, you question who put this remote control in the box. The internal speakers are not worth reviewing and should not be considered as an alternative to the sound.
The lack of written documentation both in the box and online did not effect the score but should be offered to help begin to understand there is so much more then just a pretty picture. This Sony monitor is light years ahead of the old plasma, connected via WiFi with internet access through built-in Chrome-cast. I am taking the long road to learn how to interface with my iPhone, iPad and MacBook but enjoying the view along the way.
I would recommend this to a friend!
Response from sony.comBy Sony North America Customer Support, March 24, 2020
Hi, Hollowoak, Thanks for sharing your thoughts and experience with your new Bravia TV. We will forward your concerns to the relevant team. Thank you for choosing Sony! -Vincent
Written by a customer while visiting sony.com
Customer Rating
5 out of 5
5
Love all the features!
on April 9, 2020
Posted by: Rickthedancer
Gender:Male
Verified Purchase:Yes
It has all kinds of things that I had no idea a TV could do. It is great!
I would recommend this to a friend!
Response from sony.comBy Sony North America Customer Support, April 10, 2020
Hi Rickthedancer, we glad you like our great TV. Thank you for choosing SONY. ~Earl
Written by a customer while visiting sony.com
Customer Rating
4 out of 5
4
Great TV. Needs more customizable remote
on May 14, 2020
Posted by: MrFixitOK
Gender:Male
Verified Purchase:Yes
I junked a 4k Samsung 4k Smart TV for this because the Samsung user interface is a laughable nightmare. This is so much better picture and way more user friendly. Just wish I could make the remote unit control the volume on my Yamaha home theater receiver.
I would recommend this to a friend!
Response from sony.comBy Sony North America Customer Support, May 21, 2020
Hi, MrFixitOK, We are happy you like your new TV. We value your input and appreciate your feedback about the TV. Thank you for choosing Sony! -Vincent
Written by a customer while visiting sony.com
Customer Rating
3 out of 5
3
Decent but expensive for the features.
on September 14, 2020
Posted by: Jr241
Gender:Male
Verified Purchase:Yes
I've found the Bravia X900F is a little slow to perform at times and seems under-powered.
I would recommend this to a friend!
Written by a customer while visiting sony.com
Showing 81-88 of 382 results 
<< 1 ... 9 10 11 12 13 ... 48 >>