Customer reviews from apc.com
APC - Back-UPS 850VA 9-Outlet/2-USB Battery Back-Up and Surge Protector - Black
Average customer rating
4.3 out of 5
4.3
(43 Reviews)
Open Ratings Snapshot
Rating breakdown 43 reviews
5 Stars
31
4 Stars
4
3 Stars
2
2 Stars
2
1 Star
4
84%of customers recommend this product. 
(
36 out of 43
)
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Customer Reviews for APC - Back-UPS 850VA 9-Outlet/2-USB Battery Back-Up and Surge Protector - Black
Customer Rating
5 out of 5
5
Better than expected
on May 9, 2019
Posted by: zygoteXY
from bethlehem, PA
Verified Purchase:Yes
This unit seems to outperform similar units I had purchased at retail. It seems to run quietly and can power a specialty computer plus a scanning attachment while doing 3D rendering for several minutes or more without beeping. We "test" it quite often because it is used on a mobile cart (which is more than what it is designed or recommended for) and these first four weeks have been stress-free.
Pros: Energy Efficient, Ease of Management, Good Value, High Quality, Good Vendor Support, High Confidence Level in 24/7 Uptime
I would recommend this to a friend!
Written by a customer while visiting apc.com
Customer Rating
5 out of 5
5
Great experience overall.
on May 15, 2019
Posted by: Lori
from Lecanto, Fl
Verified Purchase:Yes
I purchased the APC Back-UPS BE850M2, 850VA, 2 USB charging ports, 120V a few weeks ago and I'm very pleased with the product, service, delivery time, and removal of my old unit. The new unit is smaller, lighter weight, but still has just as many outlets. I am very pleased.
Pros: Energy Efficient, Good Value, High Quality, Fast, Good Vendor Support, High Confidence Level in 24/7 Uptime
I would recommend this to a friend!
Written by a customer while visiting apc.com
Customer Rating
2 out of 5
2
Not confident in the product line
on July 1, 2019
Posted by: BurnsDG
from Virgina
I have purchased (about a year apart) two BE850M2 for different PC's over the past 18 months for two of my PC's. Neither PC even at max consume even half the stated 450W capacity of this model. I'm aware APC's recommends only connected devices that consume max 80% of the 450W capacity, one PC was 287W max and the other 314W max, so I was well within their "limits". Both units failed and shut down without any warning despite having passed self-test via PowerChute within the month prior to failing. Luckily when they shut down they did not damage my PC's, but I would be very hesitant to purchase again a UPS in this product family. One had a 3rd party extended warranty, which I exercised for a cash credit not a replacement. The other APC is sending a warranty replacement so I'll see how that replacement survives, but I will be hesitant to use it on a PC or networking or AV gear I want to rely on staying up through input power problems. As an electrical engineer for 30+ years, I would not recommend this product family (the BackUPS with the USB charging ports on top).
Pros: Ease of Management, Good Vendor Support
Cons: Low Confidence in 24/7 Uptime
No, I would not recommend this to a friend.
Written by a customer while visiting apc.com
Customer Rating
3 out of 5
3
Higher power rating, lacking features
on August 2, 2019
Posted by: kronsbeast
Verified Purchase:Yes
Got this as a replacement for 1 with degrading battery. It has a higher power rating than older one. It is smaller than my previous one but lacks protection for the phone and cable lines, and the master function, which the previous 1 had.
Pros: Energy Efficient, Fast, Good Vendor Support
Cons: Too Expensive, Low Confidence in 24/7 Uptime
I would recommend this to a friend!
Written by a customer while visiting apc.com
Customer Rating
5 out of 5
5
Outstanding product is a number back up unit
on October 4, 2019
Posted by: MSgt
from Belle Chasse Louisiana
Verified Purchase:Yes
This is my second unit and is one of the best back up systems
Pros: Energy Efficient, Easy to Perform Maintenance, High Quality, High Confidence Level in 24/7 Uptime
I would recommend this to a friend!
Written by a customer while visiting apc.com
Customer Rating
5 out of 5
5
Works perfectly
on November 25, 2019
Posted by: Boxermomtoo
from Lanham, MD
The BE850 model is great for high end computers and has enough juice to power multiple desktop devices or a NAS.
Pros: Ease of Management, Good Value, High Quality, Fast, Good Vendor Support, High Confidence Level in 24/7 Uptime
I would recommend this to a friend!
Written by a customer while visiting apc.com
Customer Rating
5 out of 5
5
To clean power packs
on December 1, 2019
Posted by: Butch879
from Grants Pass, oregon
Verified Purchase:Yes
Bought these two power pacts to handle power loss and spikes during winter conditions, have worked great every time
Pros: Energy Efficient, Good Value, High Confidence Level in 24/7 Uptime
I would recommend this to a friend!
Written by a customer while visiting apc.com
Customer Rating
5 out of 5
5
Slime model
on December 27, 2019
Posted by: Will26
from New York
Verified Purchase:Yes
[This review was collected as part of a promotion.] I exchanged my old APC unit for a newer model and used the trade in discount which was amazing
Pros: Easy to Perform Maintenance, Ease of Management, Good Value, High Quality, Fast, Good Vendor Support, High Confidence Level in 24/7 Uptime
I would recommend this to a friend!
Written by a customer while visiting apc.com
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