Customer reviews from bosch-home.com
Bosch - 800 Series 1.6 Cu. Ft. Convection Built-In Microwave - Stainless Steel
Average customer rating
3.9
(41 Reviews)
Rating breakdown 41 reviews
5 Stars
21
4 Stars
10
3 Stars
0
2 Stars
6
1 Star
4
80%of customers recommend this product.
(
20 out of
25)
Customer Reviews for Bosch - 800 Series 1.6 Cu. Ft. Convection Built-In Microwave - Stainless Steel
Customer Rating
1
2nd unit and both go out every few months/weeks
on July 22, 2020
Posted by: spent too much money
1st unit under manuf warranty went out 3 times, each time they had trouble finding a repair person. I would wait months for repairs (so I rarely got to even use it during that time it sat broken). I thought I got a bad one, so I got another of the same to match my other appliances and it's been the same. This one has went out consistently every 3-5 months. This last time it lasted a few days after the repair man came and now I wait again for a repair. Meanwhile, my good old trusty 10 year old cheapy countertop model is still going (we have to keep it out because the Bosch breaks so much which defeats the point of spending all that $ on a space saving in wall unit). The in wall unit basically sits there because we have hardly used it. I am afraid to use the oven function due to the fragility of these so we have only used the microwave and not even very often. It is hard losing so many lost days at work to wait on repair people. This is the 5th repair to this unit in less than a year. Next time I will get a different brand. Repair man said they are made to last 1 year, we weren't that lucky with either unit.
Response from bosch-home.comBy CJ, CS, July 24, 2020
Hi Valued Bosch Customer, thanks for your review. We apologize this has been your experience and appreciate you bringing it to our attention. This is not indicative of the brand, and a member of our team will be reaching out requesting additional information to see how we might help.
Written by a customer while visiting bosch-home.com
Customer Rating
5
Great advancement in technology
on September 28, 2020
Posted by: Harry
[This review was collected as part of a promotion.] I was a little apprehensive at first too. You simply have to get used to the oven, then it's so much better. Just reduce the temperature on all traditional recipes, and it's otherwise exactly the same, except it takes way less time, and cooks way more evenly. Great product.
Written by a customer while visiting bosch-home.com
Customer Rating
4
microwave and convection great combo
on December 31, 2022
Posted by: MMJG
[This review was collected as part of a promotion.] We've really appreciated the microwave and convection options and have used them both quite a bit. It works great, no complaints on the cooking capability. The one thing that kind of drives us crazy is that the "done" alarm keeps dinging, even when you take the item out of the microwave and shut the door. you have to put the item down and then hit the enter button each time....which is annoying. Also, as a design suggestion, we'd love it if it had a side open door. Given it's over our wall oven, it's high to get things out over the door, and to clean the back of the microwave. For cleaning, I have to get a step ladder to reach the back. Both would be easier if we didn't have to reach over the door to get into the microwave.
I would recommend this to a friend!
Written by a customer while visiting bosch-home.com
Customer Rating
2
Bosch Speed Oven
on December 20, 2023
Posted by: Elspeth
[This review was collected as part of a promotion.] I haven't been able to try the speed cook part of this oven as it was delivered without the clips for the oven rack which you need for speed cooking (so much for quality control!), so for now it's been an expensive microwave. The alarm on the kitchen timer and to signal the end of the cooking time might as well be silent, it is so soft - absolutely no chance of hearing it in a busy kitchen. Also, it is annoying that it doesn't turn itself off after the cooking cycle is done - it is a pain in the neck to have to press clear/off each time you use the oven, even for a 30 second microwave burst. All in all, I would give it an "OK" but nothing to really enthuse about.
No, I would not recommend this to a friend.
Response from bosch-home.comBy CM, CS, December 27, 2023
Hi elspeth, thanks for your review. At Bosch, we strive to provide the high level of quality and reliability our products are known for, and we're very sorry to hear this model has not met your expectations. Please know that your feedback is extremely valuable to us and will be shared with the appropriate teams for further review and consideration. For any product-related inquiries, feel free to call Customer Care at 800-944-2904 for real-time support. Thank you.
Written by a customer while visiting bosch-home.com
Customer Rating
4
micro speed oven
on December 20, 2016
Posted by: midlothian14
[This review was collected as part of a promotion.] We had this micro speed oven installed over the benchmark oven as part of a total kitchen remodeling end of May. We were cognizant of reaching into the micro speed oven, so we placed the ovens low. However, we should have lowered them as much as possible, as I have trouble removing food from the oven over the door when it is hot and I can not reach the back of the oven to clean. Even using a step stool, I cannot reach the back to clean, since the door is in the way. If the microwave speed oven had a door that opened like most microwaves, this would not create a problem.
Another disappointment is that the micro speed oven doesn't let the user to set a temperature along with microwave. All the convention choices are preset, making it difficult for a user to cook food not preset.
Another disappointment is that the micro speed oven doesn't let the user to set a temperature along with microwave. All the convention choices are preset, making it difficult for a user to cook food not preset.
I would recommend this to a friend!
Written by a customer while visiting bosch-home.com
Customer Rating
5
Conventional cooking with amazing speed
on March 15, 2017
Posted by: Hellokitty6334
[This review was collected as part of a promotion.] Takes 230/240 volts. Other than that it is fantastic and I love the warming drawer
I would recommend this to a friend!
Written by a customer while visiting bosch-home.com
Customer Rating
4
BUILT IN CONVECTION MICROWAVE
on April 29, 2019
Posted by: Diane
[This review was collected as part of a promotion.] This is a great dual purpose appliance for our small family. The oven is a great size for our small serving/dinner needs. It also has allowed us to eliminate one entire applaince (an additional microwave) while gaining a second oven. My ony issue is that it is hard to clean the back of the stove. If there are any suggestions for easier cleaning I would love to hear them. My cabinet designer said that these appliances are made for great design!
Written by a customer while visiting bosch-home.com
Customer Rating
4
"Modern Design"
on February 8, 2017
Posted by: elai07
[This review was collected as part of a promotion.] This microwave is modern and sleek in design with great function ability.
I would recommend this to a friend!
Written by a customer while visiting bosch-home.com