Customer reviews from Samsung US
Samsung - 27" LED FHD Monitor - Black
Average customer rating
4
(20 Reviews)
Rating breakdown 20 reviews
5 Stars
11
4 Stars
3
3 Stars
2
2 Stars
2
1 Star
2
74%of customers recommend this product.
(
14 out of
19)
Customer Reviews for Samsung - 27" LED FHD Monitor - Black
Customer Rating
3
It's an average product with high price
on January 4, 2017
Posted by: SunilDixit
from Atlanta
Expertise:Expert
One thing I was disappointed with this monitor is that it only has 2 ways to connect the monitor. Either using VGA or HDMI. No option for DVI. Also the screen only supports 1080x1920 resolution. WIth the price of this one, one can buy a much high resolution screen.
Pros: Bright display, Realistic color
Cons: Did not meet expectations, Not high def, Poor quality
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
3
Value
3
Written by a customer while visiting Samsung US
Customer Rating
2
This is to expensive
on June 19, 2019
Posted by: StelarHalfing
from Dix Hills, NY
Expertise:Intermediate
the monitor is an lED panel so its colors are not good at all and 5ms response time and 60hz is horrible for $220
No, I would not recommend this to a friend.
Features
1
Performance
3
Design
2
Value
1
Response from Samsung USBy Samsung Solutions, OBA, June 27, 2019
StelarHalfing:
Thank you for sharing your feedback on the Samsung S27E330 Monitor. I am sorry to see that this model fell short of your expectations.
I understand your disappointment and hope that you will give us a chance to assist you towards a resolution.
You can reach us via any of the below options:
1) Phone: 1-800-SAMSUNG (ask for Monitors) Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: http://m.me/samsungsupport
4) Twitter: https://twitter.com/messages/compose?recipient_id=18768513
The Samsung Monitor Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/
If you have not already done so, we invite you to register your new Samsung Monitor at: https://www.samsung.com/us/support/register/
Registering your product gives you access to easy warranty support, convenient opt-in to special promos & offers, faster troubleshooting & service, and quick notification of system updates.
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
- Samsung Solutions
Thank you for sharing your feedback on the Samsung S27E330 Monitor. I am sorry to see that this model fell short of your expectations.
I understand your disappointment and hope that you will give us a chance to assist you towards a resolution.
You can reach us via any of the below options:
1) Phone: 1-800-SAMSUNG (ask for Monitors) Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: http://m.me/samsungsupport
4) Twitter: https://twitter.com/messages/compose?recipient_id=18768513
The Samsung Monitor Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/
If you have not already done so, we invite you to register your new Samsung Monitor at: https://www.samsung.com/us/support/register/
Registering your product gives you access to easy warranty support, convenient opt-in to special promos & offers, faster troubleshooting & service, and quick notification of system updates.
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
- Samsung Solutions
Written by a customer while visiting Samsung US
Customer Rating
1
Do not buy - poor quality.
on July 21, 2019
Posted by: Surfman
from Hawaii
Expertise:Expert
Bought this 2017 and it worked great until last month. Now it shows a double image (with nothing connected) making it useless. Researched this problem and it is common when the circuit board malfunctions.
No, I would not recommend this to a friend.
Features
4
Performance
1
Design
2
Value
1
Response from Samsung USBy Samsung Solutions, OBA, July 25, 2019
Surfman :
I am very sorry for the issues you have encountered with your S27E310 Monitor. I understand the frustrations and the inconveniences this has caused. Please contact Samsung Customer Support so that we can better investigate your issue and assist you towards a resolution.
You can reach us via any of the below options:
1) Phone: 1-800-SAMSUNG (ask for Monitors) Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: http://m.me/samsungsupport
4) Twitter: https://twitter.com/messages/compose?recipient_id=18768513
The Samsung Monitor Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/
Again, I am very sorry for the inconveniences you have had and hope that we will hear from you soon.
- Samsung Solutions
I am very sorry for the issues you have encountered with your S27E310 Monitor. I understand the frustrations and the inconveniences this has caused. Please contact Samsung Customer Support so that we can better investigate your issue and assist you towards a resolution.
You can reach us via any of the below options:
1) Phone: 1-800-SAMSUNG (ask for Monitors) Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: http://m.me/samsungsupport
4) Twitter: https://twitter.com/messages/compose?recipient_id=18768513
The Samsung Monitor Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/
Again, I am very sorry for the inconveniences you have had and hope that we will hear from you soon.
- Samsung Solutions
Written by a customer while visiting Samsung US
Customer Rating
2
Brightness and Contrast Poor
on July 20, 2016
Posted by: Boughtabadmonitor
from Moscow, OH
Expertise:Intermediate
Even after adjusting per instructions, the brightness is too high and contrast is poor.
Pros: Inexpensive
Cons: Did not meet expectations, too bright!, poor / low contrast
No, I would not recommend this to a friend.
Features
3
Performance
4
Design
4
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
This monitor is a great product.
on September 15, 2015
Posted by: Eaglelion
Expertise:Intermediate
To start with ,I am a gamer so this means I need a monitor that is fast,displays colors with all the usually high graphics with speed. This monitor does all with flying colors. By going with this monitor do yourself a favor and get or have a hdmi video card . In this way you will be able to take full advantage of the 1ms as well as all the other features. So my thinking is this, if it works very well for Hi end gaming, you can bet it will do anything else you can send its way. Cons-- none
Pros: Inexpensive, Realistic color, Bright display, Lightweight
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Everything works as you would expect
on March 4, 2016
Posted by: tomrooster
from Monroe Township, NJ, USA
Expertise:Intermediate
Everything works as you would expect but if I had to do it over again I think I would go with the 24" moniter, it's just a little to big from where I sit
Pros: Inexpensive, Realistic color, Bright display
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This monitor is a very good value and features!
on April 6, 2016
Posted by: Bill182
from Louisville, Ky.
Expertise:Intermediate
This is a great monitor for price and value! I was looking for a monitor of this size to help reduce eye strain. It has a lot of great features to give you a better viewing experience. I've always liked Samsung products and this is another great addition to my collection.
Pros: Inexpensive, Bright display, Lightweight, easy on the eyes!
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great response time and picture quality
on April 14, 2016
Posted by: sporaticshopper
from California, USA
Expertise:Intermediate
Great monitor...bright colors and excellent picture quality.
I purchased because I needed a new monitor and didn't have any real expectations, but I am extremely happy with the purchase.
I purchased because I needed a new monitor and didn't have any real expectations, but I am extremely happy with the purchase.
Pros: Bright display, Lightweight
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US