Customer reviews from Samsung US
Samsung - 7.4 Cu. Ft. Electric Dryer with Steam and Sensor Dry - White
Average customer rating
2.4
(66 Reviews)
Rating breakdown 66 reviews
5 Stars
16
4 Stars
3
3 Stars
6
2 Stars
5
1 Star
36
32%of customers recommend this product.
(
19 out of
59)
Customer Reviews for Samsung - 7.4 Cu. Ft. Electric Dryer with Steam and Sensor Dry - White
Customer Rating
4
Excellent Dryer
on October 31, 2018
Posted by: mfrizz92
from Maine
Expertise:Intermediate
[This review was collected as part of a promotion.] Bought this dryer because I love samsung products. They last a long time, have great features and can really stand up to the test. The only feature on this product that is poor is the "eco" setting. Its take twice as long to dry a load and thick parts of clothing like jeans are still wet. I always turn it off (can't set it to off). Otherwise the dryer works perfect.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome
on October 31, 2018
Posted by: CLJohnson86
from Atlanta, Georgia
Expertise:Expert
I love this product. I would definitely recommend it to others.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Love the steam clean!
on October 31, 2018
Posted by: Nicky Bee
from Houston
Dryer works as advertised. I especially enjoy the quick wrinkle release cycle.
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
satisfied with the design
on October 31, 2018
Posted by: Anonymous
from CA
Expertise:Intermediate
[This review was collected as part of a promotion.] I purchased the product five months ago, and I am satisfied with the design of the product first, its size and sufficient size to solve the performance and large capacity of laundry at once.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
noisy
on October 31, 2018
Posted by: 85yota
from Co
into 1 week of owning this dryer it's makes a loud rumbling noise , samsung has ask for a video but can not recorded noise
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
4
Value
3
Response from Samsung USBy Trisha, Samsung Care, April 1, 2022
Hi 85yota,
We appreciate you reaching out regarding your inconvenience with our Samsung dryer. We know how important dryers are especially if we are doing our laundry. We apologize for the inconvenience that the dryer is noisy. Don't worry we will surely notate your feedback about this matter.
For future reference, I highly recommend clicking this link for a basic troubleshooting guide:
The dryer is noisy:
https://www.samsung.com/us/support/troubleshooting/TSG01000979/
This is a link to other troubleshooting guides:
https://www.samsung.com/us/support/search/?query=dryer&referrerPageUrl=https://www.samsung.com/us/support/
You may check this link for future reference to reduce unnecessary repairs over the dryer's lifetime.
https://www.samsung.com/us/support/answer/ANS00050526/
If repair is needed, please take note of your warranty coverage:
https://www.samsung.com/us/support/service/warranty/DVE52M7750W/A3
If assistance is needed, please reach us with the following options to further assist you:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Ticket number: 1144359566
Thank you for choosing Samsung. Have a great day.
-Trisha-
We appreciate you reaching out regarding your inconvenience with our Samsung dryer. We know how important dryers are especially if we are doing our laundry. We apologize for the inconvenience that the dryer is noisy. Don't worry we will surely notate your feedback about this matter.
For future reference, I highly recommend clicking this link for a basic troubleshooting guide:
The dryer is noisy:
https://www.samsung.com/us/support/troubleshooting/TSG01000979/
This is a link to other troubleshooting guides:
https://www.samsung.com/us/support/search/?query=dryer&referrerPageUrl=https://www.samsung.com/us/support/
You may check this link for future reference to reduce unnecessary repairs over the dryer's lifetime.
https://www.samsung.com/us/support/answer/ANS00050526/
If repair is needed, please take note of your warranty coverage:
https://www.samsung.com/us/support/service/warranty/DVE52M7750W/A3
If assistance is needed, please reach us with the following options to further assist you:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Ticket number: 1144359566
Thank you for choosing Samsung. Have a great day.
-Trisha-
Written by a customer while visiting Samsung US
Customer Rating
5
Love the steam feature
on November 1, 2018
Posted by: Kdago66
from Folsom, CA
Expertise:Intermediate
We needed a new dryer and my mother in law has a Samsung that she loves so we decided to join the Samsung family.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Time Saver
on November 1, 2018
Posted by: Jessica Rabbit
from Harker Heights Texas
Expertise:Expert
[This review was collected as part of a promotion.] This saves me time and I love that it can dry a king size bed spread.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great gas dryer
on November 4, 2018
Posted by: Gus74
from Newhall, CA
Expertise:Intermediate
Great dryer with great features and gets the clothes right every time
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US