Customer reviews from www.electrolux.com
Electrolux - 21.7 Cu. Ft. French Door Counter-Depth Refrigerator - Stainless Steel
Average customer rating
4
(135 Reviews)
Rating breakdown 135 reviews
5 Stars
61
4 Stars
40
3 Stars
15
2 Stars
5
1 Star
14
79%of customers recommend this product.
(
92 out of
116)
Customer Reviews for Electrolux - 21.7 Cu. Ft. French Door Counter-Depth Refrigerator - Stainless Steel
Customer Rating
5
Awesome appliance
on March 25, 2019
Posted by: GenieUMD
from Upper Marlboro, MD
[This review was collected as part of a promotion.] We bought our new house that came with Electrolux appliances 3 mos ago and we are so happy with them. Our refrigerator is stylish and love the counter depth, no spoiled food, the refrigeration is superb and the interior very well lit. Happy with the ability to change the height of the shelves easily as well as the the drawers and middle large drawer for meat and cheese. The freezer is very spacious. Would definitely recommend.
I would recommend this to a friend!
Written by a customer while visiting www.electrolux.com
Customer Rating
3
Needs improvement on shelfs
on August 12, 2019
Posted by: jmagana
from Chatsworth, CA
We previously owned another brand, which was horrible, but the one nice feature was the ability for one of the shelves to retract so you could easily put taller items like a jug or 2-liter of soda. Space is pretty tight as is and a bottle of beer or soda barely fits in the middle rack and there is not enough space to put taller items. Expected better for the price.
No, I would not recommend this to a friend.
Response from www.electrolux.comBy Derrick , Online Outreach Specialist, August 15, 2019
Hi, jmagana.
Thank you for taking a moment to share your experience with us.
We are always grateful when our fellow Electrolux ambassadors take the time to give us their valuable feedback.
I am bummed out to learn you’re not happy with the design of your fridge. Our design and engineer teams are constantly monitoring our brand pages for feedback such as yours, for future appliances.
Should you need us, we can be reached by dialing 877-435-3287. Our Customer Care Team is available Monday through Friday from 8:30 am-8pm EST. Or, you may send an email to socialcare@electrolux.com.
-Regards-Derrick
Thank you for taking a moment to share your experience with us.
We are always grateful when our fellow Electrolux ambassadors take the time to give us their valuable feedback.
I am bummed out to learn you’re not happy with the design of your fridge. Our design and engineer teams are constantly monitoring our brand pages for feedback such as yours, for future appliances.
Should you need us, we can be reached by dialing 877-435-3287. Our Customer Care Team is available Monday through Friday from 8:30 am-8pm EST. Or, you may send an email to socialcare@electrolux.com.
-Regards-Derrick
Written by a customer while visiting www.electrolux.com
Customer Rating
5
Great features!
on November 7, 2019
Posted by: Anonymous
from Katy, TX
[This review was collected as part of a promotion.] We have had our refrigerator for a month and love it!
I would recommend this to a friend!
Written by a customer while visiting www.electrolux.com
Customer Rating
3
We
on November 30, 2019
Posted by: 11bailey
from Bald Knob, Arkansas
We installed this refrigerator 19 months ago and the ice maker has already quit working.
No, I would not recommend this to a friend.
Response from www.electrolux.comBy Derrick, Online Outreach Specialist, December 4, 2019
Hello, 11bailey.
Thank you for your review and rating!
I feel terrible to learn about the recent experience with your fridge.
Your comments are greatly appreciated as we constantly strive to be the best home appliance company.
Have you changed your water filter recently? Remember, if it’s been six months or longer since you last changed your water filter, this may affect the performance of your ice/water dispenser along with the quality of your water.
If we can be of any assistance, you can chat with us at electrolux.com or call us by dialing 877-435-3287. Our Customer Care Team is available Monday through Friday from 8:30 am-8pm EST.
Regards-
Derrick
Thank you for your review and rating!
I feel terrible to learn about the recent experience with your fridge.
Your comments are greatly appreciated as we constantly strive to be the best home appliance company.
Have you changed your water filter recently? Remember, if it’s been six months or longer since you last changed your water filter, this may affect the performance of your ice/water dispenser along with the quality of your water.
If we can be of any assistance, you can chat with us at electrolux.com or call us by dialing 877-435-3287. Our Customer Care Team is available Monday through Friday from 8:30 am-8pm EST.
Regards-
Derrick
Written by a customer while visiting www.electrolux.com
Customer Rating
5
Very high quality
on April 26, 2020
Posted by: Chris478
from Whitinsville, MA
[This review was collected as part of a promotion.] We bought this a few weeks ago. Love the quality of the product. Especially like that the doors have the self closing feature. Don’t get me wrong you have to push the door with the intention of closing them but no more worries about the kids leaving them half open. I also like the counter depth.
I would recommend this to a friend!
Written by a customer while visiting www.electrolux.com
Customer Rating
5
Beautiful fridge
on July 7, 2020
Posted by: BeachwalkJax
from Jax
[This review was collected as part of a promotion.] Control panel, LED lighting and great space. We love our new fridge.
I would recommend this to a friend!
Written by a customer while visiting www.electrolux.com
Customer Rating
4
Nice fridge
on August 6, 2020
Posted by: Val1997
from Maryland
[This review was collected as part of a promotion.] This was part of a suite of appliances in my new house. It’s nice and works well. Sometimes, though, the drawers stick (don’t slide) as the appear to be oh-so-slightly misaligned.
I would recommend this to a friend!
Written by a customer while visiting www.electrolux.com
Customer Rating
3
I loved the exterior and the interior space.
on August 30, 2020
Posted by: VeronicaPR
from Puerto Rico
[This review was collected as part of a promotion.] I am impressed with this refrigerator in terms of space. Unfortunately, the 3 doors a not leveled. The upper level of the door of the freezer accumulate water (condensing).
Last Thursday, August 27th, the refrigerator made a very strange noise. I have a video of the noise and will show to the technician.
Hopefully, the company technician can solve all this problems during his visit tomorrow.
Last Thursday, August 27th, the refrigerator made a very strange noise. I have a video of the noise and will show to the technician.
Hopefully, the company technician can solve all this problems during his visit tomorrow.
I would recommend this to a friend!
Response from www.electrolux.comBy Katrina, Outline Outreach Specialist, September 8, 2020
Hi, VeronicaPR!
Thank you for your feedback. We are sorry to hear you're experiencing issues with the refrigerator making strange noises and condensation. We are confident that we can get this matter resolved. Feel free to chat with us online at Electroluxappliances.com or via phone at 800-374-4432 Mon-Fri 8:30am – 8:00pm EST. -Katrina
Thank you for your feedback. We are sorry to hear you're experiencing issues with the refrigerator making strange noises and condensation. We are confident that we can get this matter resolved. Feel free to chat with us online at Electroluxappliances.com or via phone at 800-374-4432 Mon-Fri 8:30am – 8:00pm EST. -Katrina
Written by a customer while visiting www.electrolux.com