Customer reviews from Western Digital
WD - My Cloud Pro PR4100 4-Bay 0TB External Network Attached Storage (NAS) - Black
Average customer rating
4.1
(29 Reviews)
Rating breakdown 29 reviews
5 Stars
19
4 Stars
4
3 Stars
1
2 Stars
1
1 Star
4
100%of customers recommend this product.
(
3 out of
3)
Customer Reviews for WD - My Cloud Pro PR4100 4-Bay 0TB External Network Attached Storage (NAS) - Black
Posted by: pjbuden
Verified Purchase:Yes
Cloud service is very fast. I feel at ease knowing my data is save using Raid 5 as with my EX4 I just swapped a failing drive with a new one and it began formatting it for use. Great for photographers and video pros. Very impressed with my PR4200!
Written by a customer while visiting Western Digital
Posted by: Eric H
Verified Purchase:Yes
Seems very good so far. Plug and play of hard drives from my mirror. Works well and very fast!
Written by a customer while visiting Western Digital
Posted by: D.Rupe
Verified Purchase:Yes
The rapid speed that our new PR4100 works, in relation to the slow speed our old EX4 operated is significant. This is a marked improvement in our NAS requirements.
Written by a customer while visiting Western Digital
Posted by: Wolfin
Verified Purchase:Yes
We purchased the PR 4100 and added four 8tb red drives amazing how easy it was to setup and get running. This was my 3 NAS Device from WD very happy with them.
Written by a customer while visiting Western Digital
Posted by: Mad scientist
Verified Purchase:Yes
Updated equipment due to os 3 not being serviced and everyone says it's faster than the old.
Written by a customer while visiting Western Digital
Posted by: _nnn
Verified Purchase:Yes
Locks up / shutdown randomly every day as if there is a maximum data allowance that has been exceeded. Brand new / updated so what is the problem WD? My disappointment rate for the year is nearing 80%.
Response from Western DigitalBy SM OLS Team, December 3, 2021
Hello,
We're sorry to hear about your user experience with the WD My Cloud PR4100 and appreciate your time for providing this review.
We were unable to locate you in our system with the information provided in the review. We want an opportunity to make this right and assist you directly to get your concern addressed by our next level of support.
All our products must pass our stringent quality standards before leaving our factory to be free from defects in materials and craftsmanship. We stand behind our products throughout the device's factory warranty period. Please contact us via the phone with reference to the review to ensure an overall good experience with Western Digital.
Need Help? Please see our "'Contact Us" page for information.
We're sorry to hear about your user experience with the WD My Cloud PR4100 and appreciate your time for providing this review.
We were unable to locate you in our system with the information provided in the review. We want an opportunity to make this right and assist you directly to get your concern addressed by our next level of support.
All our products must pass our stringent quality standards before leaving our factory to be free from defects in materials and craftsmanship. We stand behind our products throughout the device's factory warranty period. Please contact us via the phone with reference to the review to ensure an overall good experience with Western Digital.
Need Help? Please see our "'Contact Us" page for information.
Written by a customer while visiting Western Digital
Customer Rating
2
Western Digital will end support to your device
on November 19, 2021
Posted by: afrf107
The software will create problems over time; you need to have a high technical knowledge to get the most out of the device. The worst is investing time and money into the device and having WD end support because is no longer compatible with their security updates. Do not invest in this device. I advise you to build your own NAS (OpenMediaVault or FreeNAS) instead of buying this device; honestly, it is not that hard.
Response from Western DigitalBy SM OLS Team, November 19, 2021
Hello,
We're sorry to hear about your user experience with the My Cloud PR4100 and appreciate your time for providing this review.
We were unable to locate you in our system with the information provided in the review. We want an opportunity to make this right and assist you directly to get your concern addressed by our next level of support.
All our products must pass our stringent quality standards before leaving our factory to be free from defects in materials and craftsmanship. We stand behind our products throughout the device's factory warranty period. Please contact us via the phone with reference to the review to ensure an overall good experience with Western Digital.
Need Help? Please see our "'Contact Us" page for information.
Written by a customer while visiting Western Digital
Posted by: Anonymous
Verified Purchase:Yes
I own and EX2100 with mirrored 3TB drives. It's getting close to 2.5TB of data so wanted upgrade and provide disaster recovery. Purchased the PR4100 with two 12TB Red Pro drives. The drive set up and move of the data from the EX2100 went well. Also purchased 2 8TB Red Pro drives for the EX2100 that will not be mirrored. This will be placed in my son's home in another state. I will back up my data to the EX2100 and my son will back up his data to the PR4100. This last part of the disaster recovery plan will be put in place in a month so I can't comment on it now.
Written by a customer while visiting Western Digital