Customer reviews from newair.com
NewAir - 29-Bottle Wine Cooler - Stainless Steel
Average customer rating
4.5
(209 Reviews)
Rating breakdown 209 reviews
5 Stars
152
4 Stars
32
3 Stars
7
2 Stars
7
1 Star
11
93%of customers recommend this product.
(
84 out of
90)
Customer Reviews for NewAir - 29-Bottle Wine Cooler - Stainless Steel
Posted by: Marielle
from Boston mass
Verified Purchase:Yes
I bought Unit about a month ago. I couldn't be happier with it. Also looks so clean in my kitchen.
Response from newair.comBy newairpwr, newairpwr, April 20, 2022
Thank you for the 5-star review and for posting your comments in regards to the NewAir 15" Built-in 29 Bottle Dual Zone Compressor Wine Fridge. We highly appreciate your feedback and we are glad to hear you like the unit's features. Thank you for choosing NewAir!
Written by a customer while visiting newair.com
Customer Rating
5
As expected, which is a beautiful thing!
on June 28, 2018
Posted by: John
from New Orleans, LA
We replaced a problem-plagued ice maker with this beauty and have been very happy! We use for a combination of wine and beers (don't judge) and it's a great addition to our kitchen. The unit is amazingly quiet. I love the blue LED lighting and the ability to turn it off as well. I do wish the shelves were available in a darker color but that's a very minor thing.
I would recommend this to a friend!
Written by a customer while visiting newair.com
Customer Rating
5
So happy with this product!!
on October 1, 2021
Posted by: Christen
from Connecticut
Verified Purchase:No
We've had this wine fridge for almost 4 years and we are so happy with it. In all this time we've never had any issues and it keeps our wine nice and cold! Highly recommend to anyone looking for a wine fridge. Also Charles from customer service was so helpful when our key went missing and we needed a new one to keep our toddler from opening the door.
I would recommend this to a friend!
Response from newair.comBy newairpwr, newairpwr, April 20, 2022
Thank you for the 5-star review and for posting your comments in regards to this product AWR-290DB. We highly appreciate your feedback and we are glad to hear you are also pleased with the customer service that was provided. Thank you for choosing Newair!
Written by a customer while visiting newair.com
Customer Rating
5
Great Customer Support
on September 16, 2021
Posted by: Brennan
from Ann Arbor, MI
Verified Purchase:No
We purchased a 15" wine cooler from Newair, which looked great, but failed to operate. I reached out to their customer service support group which offered a prompt repair or replacement. Gabby was great and we took the replacement, which came quickly and the old product went into the box and off to Fed Ex. The new product is working great. Thank you
I would recommend this to a friend!
Response from newair.comBy newairpwr, newairpwr, April 20, 2022
Thank you for the 5-star review and for posting your comments in regards to this product AWR-290DB. We highly appreciate your feedback and we are glad to hear you are also pleased with the customer service that was provided. Thank you for choosing Newair!
Written by a customer while visiting newair.com
Customer Rating
5
Excellent Customer Service
on September 14, 2021
Posted by: Donna
from Louisiana
Verified Purchase:No
We purchased this Newair Wine Fridge in December and have been enjoying it since. It is quiet and keeps the whites very cold and the reds at the perfect temperature. We recently had an issue with the display board. When we contacted customer service we had a new display board on the way the next day under warranty. We would recommend Newair as they stand behind their products.
I would recommend this to a friend!
Response from newair.comBy newairpwr, newairpwr, April 20, 2022
Thank you for the 5-star review and for posting your comments in regards to this product AWR-290DB. We highly appreciate your feedback and we are glad to hear you are also pleased with the customer service that was provided. Thank you for choosing Newair!
Written by a customer while visiting newair.com
Customer Rating
5
THE PERFECT COOLER
on August 30, 2021
Posted by: Mr. Vic
from El Dorado Hills, CA
Verified Purchase:No
The perfect cooler unit for our kitchen. Stores a variety of drinks at the perfect cold temperature and frees up a great amount of space in our large regridgerator. Thank you Newair. Vic B
I would recommend this to a friend!
Response from newair.comBy newairpwr, newairpwr, April 20, 2022
Thank you for posting your comments in regards to the AWR-290DB. We are glad to hear your unit meets your expectations. We highly appreciate your feedback. Thank you for choosing Newair!
Written by a customer while visiting newair.com
Customer Rating
3
Nice wine fridge but...
on August 25, 2021
Posted by: Mark
from Orlando, FL
Verified Purchase:No
The 29 bottle claim is quite a stretch. We love everything else about the unit, but we were "upgrading" from our 21 bottle fridge to this one, and we can only get 19 bottles in it. What a disappointment!
No, I would not recommend this to a friend.
Response from newair.comBy newairpwr, newairpwr, April 20, 2022
Hi There
Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. We will be reaching out via email to provide further assistance or please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter and provide the best possible solution
Best Regards, Customer Care
Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. We will be reaching out via email to provide further assistance or please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter and provide the best possible solution
Best Regards, Customer Care
Written by a customer while visiting newair.com
Customer Rating
5
Best Purchase Of 2021
on August 22, 2021
Posted by: DesankaJ
from Los Angeles, CA
Verified Purchase:No
I recently purchased a new-build condo in LA, and really wanted to add in a custom built-in wine fridge into my island to elevate the kitchen space. After doing a TON of research, I came across this wine fridge and thought I would give it a try. The product exceeded my expectations in the look and quality. When I got it installed, it looked so sleek, expensive, and like it was supposed to be there. I could not be more happy with this wine fridge! Not to mention, the temperature capabilities are very impressive.
I would recommend this to a friend!
Response from newair.comBy newairpwr, newairpwr, April 20, 2022
Thank you so much for taking the time to leave us this amazing review on the Newair Product AWR-290DB. We are delighted to hear the unit has met your expectations. Thank you for choosing Newair!
Written by a customer while visiting newair.com