Customer reviews from Newair
NewAir - 15 Built-in 29 Bottle Dual Zone Compressor Wine Fridge with Beech Wood Shelves - Stainless Steel
Average customer rating
4.5
(310 Reviews)
Rating breakdown 310 reviews
5 Stars
224
4 Stars
45
3 Stars
14
2 Stars
11
1 Star
16
92%of customers recommend this product.
(
117 out of
127)
Customer Reviews for NewAir - 15 Built-in 29 Bottle Dual Zone Compressor Wine Fridge with Beech Wood Shelves - Stainless Steel
Customer Rating
5
Quiet and powerful
on April 10, 2020
Posted by: Chels
from San Francisco, CA
I've been so happy with my wine fridge, I'm just wishing I had it sooner in my life. It's so quiet and well made. It looks sleek and is always something my guests fawn over because it looks so good. I love having the flexibility of two zones to stash every type of wine I enjoy drinking.
Response from NewairBy NewAir, Customer Service, April 13, 2020
Thank you for the 5-star review and for sharing your thoughts about the AWR-290DB. We are glad to hear you like the unit's features. Thank you for choosing NewAir!
Written by a customer while visiting Newair
Customer Rating
5
In love!
on April 22, 2020
Posted by: Marissa G
from Long Beach, NY
This is one of my new favorite appliances in my kitchen. I love the dual temperature feature that allows me to store more than one type of wine at the same time. Definitely recommend!
Response from NewairBy NewAir, Customer Service, April 24, 2020
Thank you for posting your comments in regards to this product (AWR-290DB). We highly appreciate your feedback. Thank you for choosing NewAir.
Written by a customer while visiting Newair
Customer Rating
5
Great product
on April 24, 2020
Posted by: Graci
from Miami, Florida
I bought it a couple of weeks ago. It looks great. Customer service was fast and solved a little issued I have
Very satisfied and I will buy again for my next Decoration project
Very satisfied and I will buy again for my next Decoration project
Response from NewairBy NewAir, Customer Care, April 27, 2020
Awesome! I’m happy to hear that you are pleased with our customer service and thank you for posting your comments in regards to your unit AWR-290DB. We are also grateful for your trust in our brand Thank you for choosing NewAir!
Written by a customer while visiting Newair
Customer Rating
5
Nice compact wine fridge!
on May 22, 2020
Posted by: Judy6
from Hayesville, NC
We just got this wine fridge and are impressed with how good it looks, how quiet it is and how many bottles of wine it holds. The interior blue lighting is a nice touch.
Installation under the counter was as simple as could be. First, we got it out of the box and let it stand upright for 24 hours before plugging it in. It went under the counter, replacing a trash compactor that we rarely used. There was an outlet at that location, so all we had to do was plug it in and slide it into place. It fit our 15 inch opening perfectly.
Response from NewairBy NewAir, Customer Service, May 25, 2020
Thank you for the 5-star review and for sharing your thoughts about the AWR-290DB we are glad you enjoy using the unit. Your feedback is appreciated. Thank you for choosing NewAir!
Written by a customer while visiting Newair
Customer Rating
4
Great customer service
on July 15, 2020
Posted by: Dan L
from Houston,TX
Christina from Newair talked me through why the upper zone of our wine fridge wasn't cooling and diagnosed the problem as being either a temperature or compressor switch. She was kind enough to send me the replacement parts with instruction manuals as a one time courtesy, so am hopeful this does the trick! During a time like this, it was great to be able to speak to someone live in addition to rapid communication about our problem by e-mail.
Response from NewairBy NewAir, Customer Service, July 16, 2020
Awesome! I’m happy to hear that you are pleased with our customer service and thank you for posting your comments in regards to this AWR-290DB. Thank you for choosing NewAir!
Written by a customer while visiting Newair
Posted by: drwho304
from Maine
Verified Purchase:Yes
Just received this unit and it looks as good as expected. I have not used it yet but have high expectations.
Response from NewairBy NewAir, Customer Service, July 20, 2020
Hi, Thank you for taking the time to leave a review on your AWR-290DB. Thank You for choosing NewAir!
Written by a customer while visiting Newair
Customer Rating
4
Dual Zone
on August 20, 2020
Posted by: David2
from Williamsburg, VA
Liked the ability to store whites & reds at different temperatures.
Response from NewairBy NewAir, Customer Service, August 20, 2020
Hi, Thank you for taking the time to leave a review on your unit. Thank You for choosing NewAir!
Written by a customer while visiting Newair
Customer Rating
2
Noisy
on August 29, 2020
Posted by: Moss
from San Mateo, CA
18 months and now loud fan at bottom of unit. It may be quiet...for a few months.
Response from NewairBy NewAir , Customer Service, August 31, 2020
Hi There,
Thank you for contacting NewAir! I do apologize for the inconvenience you are currently facing with your unit.. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter. At NewAir our goal is being a brand you can trust. Please reach out to us so we can provide the best possible solution.
Best Regards,
Customer Care
Thank you for contacting NewAir! I do apologize for the inconvenience you are currently facing with your unit.. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter. At NewAir our goal is being a brand you can trust. Please reach out to us so we can provide the best possible solution.
Best Regards,
Customer Care
Written by a customer while visiting Newair