Customer reviews from Newair
NewAir - 15 Built-in 29 Bottle Dual Zone Compressor Wine Fridge with Beech Wood Shelves - Stainless Steel
Average customer rating
4.5 out of 5
4.5
(310 Reviews)
Open Ratings Snapshot
Rating breakdown 310 reviews
5 Stars
224
4 Stars
45
3 Stars
14
2 Stars
11
1 Star
16
92%of customers recommend this product. 
(
117 out of 127
)
Best Buy Privacy Policy
Customer Reviews for NewAir - 15 Built-in 29 Bottle Dual Zone Compressor Wine Fridge with Beech Wood Shelves - Stainless Steel
Customer Rating
4 out of 5
4
Good wine cooler
on July 13, 2019
Posted by: Bobber
from US
Verified Purchase:Yes
Bought two week ago, not noisy. Only negative is there is no way you can get 29 normal size bottles in this cooler. Also set up directions where very vague.
Written by a customer while visiting Newair
Customer Rating
1 out of 5
1
Fridge down, fridge down
on May 24, 2021
Posted by: Unhappy customer May21
from Alexandria, Virginia
Verified Purchase:Yes
Wine cooler not working be after one week. Error message. Awakened in the middle of the night to noise and and flashing lights. None of the buttons work. Called geek squad and they were unable to fix. After one week of owning.
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Hi,Thank you for contacting Newair! I do apologize for the inconvenience you are currently facing with your unit. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter. At Newair our goal is being a brand you can trust. Please reach out to us so we can provide the best possible solution.
Best Regards,
Customer Care
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Hi,Thank you for contacting Newair! I do apologize for the inconvenience you are currently facing with your unit. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter. At Newair our goal is being a brand you can trust. Please reach out to us so we can provide the best possible solution.
Best Regards,
Customer Care
Written by a customer while visiting Newair
Customer Rating
1 out of 5
1
Looks good but stopped cooling after 2 yrs.
on November 21, 2020
Posted by: Mdk1
from Naples, fl
Verified Purchase:Yes
We ordered this on March 11, 2018. It lasted about 2 1/2 years and now it won't cool below 67 degrees. We have emptied it and it's still only gets down to 65. Paying over $500 for a wine cooler, I expect it to last much longer.
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Hi There,
Thank you for contacting NewAir! I do apologize for the inconvenience you are currently facing with your unit. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter. At NewAir our goal is being a brand you can trust. Please reach out to us so we can provide the best possible solution.
Best Regards,
Customer Care
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Hi There,
Thank you for contacting NewAir! I do apologize for the inconvenience you are currently facing with your unit. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter. At NewAir our goal is being a brand you can trust. Please reach out to us so we can provide the best possible solution.
Best Regards,
Customer Care
Written by a customer while visiting Newair
Customer Rating
5 out of 5
5
Works great
on July 7, 2021
Posted by: Joe88
from Undisclosed
Verified Purchase:Yes
So far, works like it's supposed to, it's a nice design, and it fits where I needed it.
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for the 5-star review.Thank you for choosing Newair!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for the 5-star review.Thank you for choosing Newair!
Written by a customer while visiting Newair
Customer Rating
4 out of 5
4
Perfect Fit
on June 3, 2021
Posted by: Hank_MD
from Los Angeles
Verified Purchase:Yes
We just received the fridge yesterday. We haven't plugged it in yet, but it looks GREAT and it fits perfectly where we are using it. We needed a built-in fridge because we don't have a lot of space and needed to be able to put it right up against the wall without needing room for a compressor to vent. The unit fits 29 bottles as advertised and it's a great height as a freestanding fridge, as it is low enough to fit under a countertop but tall enough that it is not wasting space. Very happy with this purchase and got STELLAR customer service from Liz at NewAir when there was a shipping issue.
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for taking the time to leave a review on your AWR-290DB-BLE. Thank you for choosing Newair!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for taking the time to leave a review on your AWR-290DB-BLE. Thank you for choosing Newair!
Written by a customer while visiting Newair
Customer Rating
3 out of 5
3
Not a Two Zone!
on May 24, 2021
Posted by: Bern
from Newfoundland, Canada
Verified Purchase:Yes
We hare building a new home and were looking for a good, two-zone wine fridge. After months of looking, we settled on the NewAir 29 bottle two zone built in. It arrived this week. Looks pretty, especially with the blue-coloured lights. However, using my own digital thermometer reveals that the fridge is definitely not a two temperature zone appliance. I have the upper zone set to 9 Celsius and the lower zone set to 15 Celsius. My thermometer reveals the temperature to be the same in both zones......fluctuating between 12.7 and 12.9! This wine cooler was one of the more expensive options, so we selected it, hoping that "more expensive" would translate into better results. Not so! We have a two-zone wine fridge that offers just a single temperature result! I do not recommend this product!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Hi,Thank you for contacting Newair! I do apologize for the inconvenience you are currently facing with your unit. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter. At Newair our goal is being a brand you can trust. Please reach out to us so we can provide the best possible solution.
Best Regards,
Customer Care
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Hi,Thank you for contacting Newair! I do apologize for the inconvenience you are currently facing with your unit. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter. At Newair our goal is being a brand you can trust. Please reach out to us so we can provide the best possible solution.
Best Regards,
Customer Care
Written by a customer while visiting Newair
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