Customer reviews from Newair
NewAir - 15 Built-in 29 Bottle Dual Zone Compressor Wine Fridge with Beech Wood Shelves - Stainless Steel
Average customer rating
4.5
(310 Reviews)
Rating breakdown 310 reviews
5 Stars
224
4 Stars
45
3 Stars
14
2 Stars
11
1 Star
16
92%of customers recommend this product.
(
117 out of
127)
Customer Reviews for NewAir - 15 Built-in 29 Bottle Dual Zone Compressor Wine Fridge with Beech Wood Shelves - Stainless Steel
Customer Rating
5
Amazing Customer Service
on February 7, 2022
Posted by: Greg
from LOS ANGELES
Verified Purchase:No
We had a problem with our wine fridge. However, Fern in customer support was amazing and we got the problem fixed. We highly recommend Newair and want to thank customer service for their assistance.
I would recommend this to a friend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Hi, Thank you for taking the time to leave a review on your Newair Product AWR-290DB. I am happy to hear that you are pleased with our customer service provided. Thank you for choosing Newair!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Hi, Thank you for taking the time to leave a review on your Newair Product AWR-290DB. I am happy to hear that you are pleased with our customer service provided. Thank you for choosing Newair!
Written by a customer while visiting Newair
Customer Rating
4
Fridge has had issues, but customer service is A+
on January 11, 2022
Posted by: Phone Man
from Washington, DC
Verified Purchase:No
Looks great, nice finish, and keeps wines at temperature indicated. I've had problems with fans getting noisy as they age but in both instances Newair's customer service has been top-notch. Very timely on responses, know what they're doing, and reached a speedy solution. Very impressed!
I would recommend this to a friend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for the star review and for posting your comments in regards to this product AW-321ED-BL. We highly appreciate your feedback and we are glad to hear you are also pleased with the customer service that was provided. Thank you for choosing Newair!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for the star review and for posting your comments in regards to this product AW-321ED-BL. We highly appreciate your feedback and we are glad to hear you are also pleased with the customer service that was provided. Thank you for choosing Newair!
Written by a customer while visiting Newair
Customer Rating
5
Great Wine Cooler
on August 11, 2022
Posted by: Mary
from Friendswood, TX
Verified Purchase:No
I love this wine cooler, it's the perfect size and has two cooling zones for red & white wines.
I would recommend this to a friend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for the 5-star review and for posting your comments in regards to this product AWR-290DB. We highly appreciate your feedback and we are glad to hear you like the unit's features. Thank you for choosing Newair!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for the 5-star review and for posting your comments in regards to this product AWR-290DB. We highly appreciate your feedback and we are glad to hear you like the unit's features. Thank you for choosing Newair!
Written by a customer while visiting Newair
Customer Rating
5
Great Product
on January 28, 2022
Posted by: Bob
from So California
Verified Purchase:No
The Wine Fridge is perfect for wine bottles and various canned drinks. The two temperature zones are great. The stainless steel exterior and the blue color interior lighting makes a great addition to our kitchen.
I would recommend this to a friend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for the 5-star review and for posting your comments in regards to this product AWR-290DB. We are glad to hear you like the unit's features. Thank you for choosing Newair!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for the 5-star review and for posting your comments in regards to this product AWR-290DB. We are glad to hear you like the unit's features. Thank you for choosing Newair!
Written by a customer while visiting Newair
Customer Rating
2
Looks great, but unreliable
on November 5, 2023
Posted by: NKW
from Brookline, MA
Verified Purchase:No
Purchased this fridge in 2018-- since then, have had to replace compressor and control board (at substantial cost), and now the top zone has stopped working again. Given the cost, I am surprised that it has not lasted longer.
No, I would not recommend this to a friend.
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Hi There
Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. We will be reaching out via email to provide further assistance or please give me a call at 855-963-9247 select customer service and ask for Alai. I will be happy to assist you with this matter and provide the best possible solution. Best Regards, Customer Care
Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. We will be reaching out via email to provide further assistance or please give me a call at 855-963-9247 select customer service and ask for Alai. I will be happy to assist you with this matter and provide the best possible solution. Best Regards, Customer Care
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Hi There
Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. We will be reaching out via email to provide further assistance or please give me a call at 855-963-9247 select customer service and ask for Alai. I will be happy to assist you with this matter and provide the best possible solution. Best Regards, Customer Care
Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. We will be reaching out via email to provide further assistance or please give me a call at 855-963-9247 select customer service and ask for Alai. I will be happy to assist you with this matter and provide the best possible solution. Best Regards, Customer Care
Written by a customer while visiting Newair
Customer Rating
5
Great Customer Service
on September 3, 2020
Posted by: Anita
from Washington VA
I love this small frig. It is so well designed and the wooden shelves are classy.
I had an issue with the lower part of the unit keeping the temperature low enough.
Customer service was able to diagnose the problem and send me a correct part to get the unit up and running good as new.
I had an issue with the lower part of the unit keeping the temperature low enough.
Customer service was able to diagnose the problem and send me a correct part to get the unit up and running good as new.
Response from NewairBy NewAir, Customer Service, September 3, 2020
Awesome! I’m happy to hear that you are pleased with our customer service and thank you for posting your comments in regards to the NWC029SS01. Thank you for choosing NewAir!
Written by a customer while visiting Newair
Customer Rating
5
Great product with superb service
on October 23, 2017
Posted by: Irishter
from Covington, LA
Cooler is located in kitchen/dinning room, convenient, quiet and attractive. When contacted with a minor problem, customer support was the best I have encountered. Christine D. could not have been more helpful.
I would recommend this to a friend!
Written by a customer while visiting Newair
Customer Rating
5
Great looking
on July 19, 2020
Posted by: drwho304
from Maine
Just received this unit and it looks as good as expected. I have not used it yet but have high expectations.
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Hi, Thank you for taking the time to leave a review on your AWR-290DB. Thank You for choosing NewAir!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Hi, Thank you for taking the time to leave a review on your AWR-290DB. Thank You for choosing NewAir!
Written by a customer while visiting Newair