Customer reviews from Newair
NewAir - 15 Built-in 29 Bottle Dual Zone Compressor Wine Fridge with Beech Wood Shelves - Stainless Steel
Average customer rating
4.5
(310 Reviews)
Rating breakdown 310 reviews
5 Stars
224
4 Stars
45
3 Stars
14
2 Stars
11
1 Star
16
92%of customers recommend this product.
(
117 out of
127)
Customer Reviews for NewAir - 15 Built-in 29 Bottle Dual Zone Compressor Wine Fridge with Beech Wood Shelves - Stainless Steel
Customer Rating
5
Great features
on March 24, 2021
Posted by: Ann64
from Dallas, TX
Enjoying this wine cooler, fits great under cabinet. The separate temperature controls allow storage for everyone’s favorite type of wine.
Response from NewairBy NewAir, Customer Service, March 24, 2021
Thank you for the 5-star review and for sharing your thoughts about the unit.Thank you for choosing NewAir!
Written by a customer while visiting Newair
Customer Rating
5
So happy with this product!!
on October 1, 2021
Posted by: Christen
from Connecticut
Verified Purchase:No
We've had this wine fridge for almost 4 years and we are so happy with it. In all this time we've never had any issues and it keeps our wine nice and cold! Highly recommend to anyone looking for a wine fridge. Also Charles from customer service was so helpful when our key went missing and we needed a new one to keep our toddler from opening the door.
I would recommend this to a friend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for the 5-star review and for posting your comments in regards to this product AWR-290DB. We highly appreciate your feedback and we are glad to hear you are also pleased with the customer service that was provided. Thank you for choosing Newair!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for the 5-star review and for posting your comments in regards to this product AWR-290DB. We highly appreciate your feedback and we are glad to hear you are also pleased with the customer service that was provided. Thank you for choosing Newair!
Written by a customer while visiting Newair
Customer Rating
5
Great Product with good support as well.
on March 10, 2018
Posted by: Tim form Memphis
from Memphis, TN
We use this wine chiller as a two zone cooler for both our white and red wines. It works very well in place of a trash compactor. It has very good temperature control. Overall, normally I can get about 25 bottles in it at a time. I would recommend to anyone looking for a wine chiller that has a great value.
I would recommend this to a friend!
Written by a customer while visiting Newair
Customer Rating
4
Great product and great support
on November 25, 2020
Posted by: Garry
from Vancouver, BC, Canada
I purchased this dual zone wine cooler in 2018 and it continues to work great. Last year I had a problem with the upper colder zone, for white wine and beer, as it wasn't reaching the set temperature, so the compressor was running longer and more often. I called the support department's toll free number and they quickly determined the problem was with the sensors. They shipped 2 new sensors, one for each zone, and emailed the instructions to replace them. Seeing I am somewhat handy, I was able to replace the sensors and put it back together. It worked fine and the zones were reaching the set temperature for only 5 months and then the same thing happened. I called the support department and they are shipping 2 more sensors. I must say the company stands behind their products with great support.
Response from NewairBy NewAir, Customer Service, November 27, 2020
Thank you for the review and for posting your comments in regards to this product AWR-290DB. We highly appreciate your feedback and we are glad to hear you are also pleased with the customer service that was provided. Thank you for choosing NewAir!
Written by a customer while visiting Newair
Customer Rating
5
Great wine fridge
on October 8, 2021
Posted by: MJM
from Parker, CO
Verified Purchase:No
Fantastic wine fridge that looks great. Dual zone temperature control is a nice feature.
I would recommend this to a friend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for the 5-star review and for posting your comments in regards to this product AWR-290DB. We are glad to hear you like the unit's features. Thank you for choosing Newair!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for the 5-star review and for posting your comments in regards to this product AWR-290DB. We are glad to hear you like the unit's features. Thank you for choosing Newair!
Written by a customer while visiting Newair
Customer Rating
5
This product is amazing and we are enjoying hosting friends!
on April 25, 2022
Posted by: Joe Mamma
from Denver CO
Verified Purchase:No
This product chills our wine to perfection and our friends are going to buy one as well.
I would recommend this to a friend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for the 5-star review and for posting your comments in regards to this product AWR-290DB. We highly appreciate your feedback and we are glad you enjoy using the unit. Thank you for choosing Newair!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for the 5-star review and for posting your comments in regards to this product AWR-290DB. We highly appreciate your feedback and we are glad you enjoy using the unit. Thank you for choosing Newair!
Written by a customer while visiting Newair
Customer Rating
4
Excellent Customer Service
on October 26, 2021
Posted by: Garry
from Vancouver, BC
Verified Purchase:No
I have enjoyed this wine cooler but had a few problems with temperature sensors and a cooling fan. Whenever I called the Customer Service Department they were quick to diagnose the problem and offer a solution.
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Hi, Thank you for taking the time to leave a review on your Newair Product AWR-290DB. I am happy to hear that you are pleased with our customer service provided. Thank You for choosing Newair!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Hi, Thank you for taking the time to leave a review on your Newair Product AWR-290DB. I am happy to hear that you are pleased with our customer service provided. Thank You for choosing Newair!
Written by a customer while visiting Newair
Customer Rating
5
Excellent Customer Service
on March 5, 2021
Posted by: lorie311
from Metairie LA
Liz has provided me with excellent customer service. My frig is not currently working, and she has assisted me with troubleshooting, sending out new parts and instructions. Love the design of the 29 bottle frig and the temperature is always perfect.
Response from NewairBy NewAir, Customer Service, March 5, 2021
Hi, Thank you for taking the time to leave a review on your AWR-290DB. Thank You for choosing NewAir!
Written by a customer while visiting Newair