Customer reviews from newair.com
NewAir - 29-Bottle Wine Cooler - Stainless Steel
Average customer rating
4.5
(209 Reviews)
Rating breakdown 209 reviews
5 Stars
152
4 Stars
32
3 Stars
7
2 Stars
7
1 Star
11
93%of customers recommend this product.
(
84 out of
90)
Customer Reviews for NewAir - 29-Bottle Wine Cooler - Stainless Steel
Customer Rating
4
Excellent Customer Service
on October 26, 2021
Posted by: Garry
from Vancouver, BC
Verified Purchase:No
I have enjoyed this wine cooler but had a few problems with temperature sensors and a cooling fan. Whenever I called the Customer Service Department they were quick to diagnose the problem and offer a solution.
Response from newair.comBy newairpwr, newairpwr, April 20, 2022
Hi, Thank you for taking the time to leave a review on your Newair Product AWR-290DB. I am happy to hear that you are pleased with our customer service provided. Thank You for choosing Newair!
Written by a customer while visiting newair.com
Customer Rating
5
Excellent customer service!
on October 25, 2021
Posted by: Dave
from Westport, MA, USA
Verified Purchase:No
We had a wine cooler that died which was disappointing, thought we might need to replace the whole cooler. It's 2 years old and out of warranty. But Ingrid was able to determine it was a control panel, it was quickly placed on order with free shipping. So glad we called and when the new panel is installed will be back drinking our wine at minimal expense thanks to Ingrid!
Response from newair.comBy newairpwr, newairpwr, April 20, 2022
Thank you for the 5-star review and for posting your comments in regards to this product AWR-290DB. We highly appreciate your feedback and we are glad to hear you are also pleased with the customer service that was provided. Thank you for choosing Newair!
Written by a customer while visiting newair.com
Customer Rating
5
Customer Support has been great
on October 25, 2021
Posted by: Tom
from Michigan
Verified Purchase:No
These are beautiful and look great in the kitchen, sadly mine failed outside of the warranty period, but customer service was excellent, and sent me out parts to try a basic repair. When this did not fix the issue they reached out to me to offer a replacement unit.
I would recommend this to a friend!
Response from newair.comBy newairpwr, newairpwr, April 20, 2022
Thank you for the 5-star review and for posting your comments in regards to this product AWR-290DB. We highly appreciate your feedback and we are glad to hear you are also pleased with the customer service that was provided. Thank you for choosing Newair!
Written by a customer while visiting newair.com
Customer Rating
5
Very Quiet Unit
on October 13, 2021
Posted by: Big C
from Tampa, FL
Verified Purchase:No
Very quiet running fridge. Holds 15 bottles comfortable, just like the picture shows.
I would recommend this to a friend!
Response from newair.comBy newairpwr, newairpwr, April 20, 2022
Thank you for the 5-star review and for posting your comments in regards to this product AWR-290DB. We highly appreciate your feedback. Thank you for choosing Newair.
Written by a customer while visiting newair.com
Customer Rating
5
Great wine fridge
on October 8, 2021
Posted by: MJM
from Parker, CO
Verified Purchase:No
Fantastic wine fridge that looks great. Dual zone temperature control is a nice feature.
I would recommend this to a friend!
Response from newair.comBy newairpwr, newairpwr, April 20, 2022
Thank you for the 5-star review and for posting your comments in regards to this product AWR-290DB. We are glad to hear you like the unit's features. Thank you for choosing Newair!
Written by a customer while visiting newair.com
Customer Rating
5
Great wine fridge for the casual collector/consumer
on September 2, 2018
Posted by: Stu from Wine on the Dime
from San Antonio, TX
I had a previous NewAir wine fridge (21 bottle) that I was using for a while before I received this one. The AWR-290DB is a BIG step up from my previous wine fridge. PROS: The overall build quality is fantastic! The cedar shelves are far superior to the aluminum wire shelves in my previous model and it is much easier to fit bottles of different sizes next to each other. The humidity well is nice and both zones hold the temperature with no fluctuations. The unit is much quieter than my previous model AND, the best part, it locks so I can ensure that my small kids (or wife) can't get into my collection. Finally, from an aesthetics standpoint, it looks really nice! CONS: I saw that the zones were restricted in temperature range when I initially looked at this model online and didn't think much of it, but it did make a little difference when I was looking at which wines I was going to cellar in which zones. I ended up maxing out the temp in the top zone to get it closer to what I would normally cellar at, but it's not too far off and I would rather it be cooler than be warmer if I can't match the zones. Also, the instructions that came with the wine fridge really didn't describe how to assemble the parts that were inside. It would have been nice to have some more guidance but I was able to figure it out. CONCLUSION: This is a great little fridge! If you have a medium to large-sized collection, then you will probably need to buy a larger capacity model. However, if you have a small collection and want a space to chill the wine prior to consumption, then the NewAir AWR-290DB is a solid purchase.
I would recommend this to a friend!
Written by a customer while visiting newair.com
Customer Rating
5
I like it a lot
on November 9, 2017
Posted by: LJohnTCU
from Fort Worth, Texas
We have limited space for just about anything. Anything fun that is. This unit is quiet and was super easy to install. I think it is meant to be installed in a space the size of a trash compactor. We had a corner area that was almost useless for storage. We were able to cut out a single panel on the other side of the corner cabinet, drop in a plug and perfect fit. In our small house, this is a great choice. I had a few questions and NewAir's Ashley in Customer Service was quick to respond and big help. So far very pleased with quality of the unit.
I would recommend this to a friend!
Written by a customer while visiting newair.com
Customer Rating
5
Very Satisfied
on January 29, 2018
Posted by: Mark
from Villa Hills Ky
We love the dual zones. Keeps the temperature steady fo for both Red and white wines. I also keep beverages from time to time at 40 degrees. Very quiet and looks great in the built in bar.
I would recommend this to a friend!
Written by a customer while visiting newair.com