Customer reviews from Newair
NewAir - 15 Built-in 29 Bottle Dual Zone Compressor Wine Fridge with Beech Wood Shelves - Stainless Steel
Average customer rating
4.5
(310 Reviews)
Rating breakdown 310 reviews
5 Stars
224
4 Stars
45
3 Stars
14
2 Stars
11
1 Star
16
92%of customers recommend this product.
(
117 out of
127)
Customer Reviews for NewAir - 15 Built-in 29 Bottle Dual Zone Compressor Wine Fridge with Beech Wood Shelves - Stainless Steel
Posted by: Ricki
from Massachusetts
Verified Purchase:Yes
Very happy with this wine fridge. It's attractive and keeps wine at a perfect temperature. NewAir customer service is amazing as well, just in case you need it!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for the 5-star review and for posting your comments in regards to this product AWR-290DB. We highly appreciate your feedback and I am happy to hear that you are pleased with our customer service provided. Thank You for choosing Newair!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for the 5-star review and for posting your comments in regards to this product AWR-290DB. We highly appreciate your feedback and I am happy to hear that you are pleased with our customer service provided. Thank You for choosing Newair!
Written by a customer while visiting Newair
Customer Rating
5
Need a wine cooler look No further, this is it!!!!
on August 20, 2018
Posted by: None
from Cincinnati Ohio
Not only is this unit absolutely beautiful, supper efficient and so totally quiet you wouldn't know it was even working without looking at it, newair customer service goes above and beyond to ensure total satisfaction! I replaced a garbage compactor with this cooler and could not be happier with my decision, customer service actually responds extremely quickly, unheard of nowadays. Thank you newair for an excellent experience and years of enjoyment with my perfect wine cooler
I would recommend this to a friend!
Written by a customer while visiting Newair
Customer Rating
1
Died less than 2 yrs old
on June 6, 2022
Posted by: Spaz
from Cape Cod
Verified Purchase:No
Worked great for 21 mons then just died. No light nothing!!!!
No, I would not recommend this to a friend.
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Hi There
Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. We will be reaching out via email to provide further assistance or please give me a call at 855-963-9247 select customer service and ask for Alai. I will be happy to assist you with this matter and provide the best possible solution. Best Regards, Customer Care
Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. We will be reaching out via email to provide further assistance or please give me a call at 855-963-9247 select customer service and ask for Alai. I will be happy to assist you with this matter and provide the best possible solution. Best Regards, Customer Care
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Hi There
Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. We will be reaching out via email to provide further assistance or please give me a call at 855-963-9247 select customer service and ask for Alai. I will be happy to assist you with this matter and provide the best possible solution. Best Regards, Customer Care
Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. We will be reaching out via email to provide further assistance or please give me a call at 855-963-9247 select customer service and ask for Alai. I will be happy to assist you with this matter and provide the best possible solution. Best Regards, Customer Care
Written by a customer while visiting Newair
Customer Rating
5
I would highly recommend this product
on January 31, 2022
Posted by: Dan
from Conway, Ar
Verified Purchase:No
We would purchase this unit or any other Newair unit again. Very well made and styled. Customer service has always been #1, with any issue that has ever came up, being addressed promptly and professionally. Thanks Newair!
I would recommend this to a friend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Hi, Thank you for taking the time to leave a review on your Newair Product AWR-290DB. I am happy to hear that you are pleased with our customer service provided. Thank you for choosing Newair!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Hi, Thank you for taking the time to leave a review on your Newair Product AWR-290DB. I am happy to hear that you are pleased with our customer service provided. Thank you for choosing Newair!
Written by a customer while visiting Newair
Customer Rating
5
Absolutely Exceptional Service; Product is Great
on November 2, 2020
Posted by: ABAtlanta
from Atlanta, GA
Verified Purchase:Yes
What a company. I NEVER write reviews but this is worth it. I bought this product when price dipped and had to wait 10 months to install in home we were building. I actually bought one wine and one cold drink fridge. When installed, cold drink was great but the temp on the wine one wouldn't budge. We called customer service. They sent me a return label, had me ship it back at their expense, and I had a new one THE NEXT DAY. absolutely outstanding. Rep emailed me several times to make sure we were proceeding and happy and had no questions. The fridge is GREAT. Has a blue light that looks fun when lit and the top and lower portions have different temp settings for white and red. Pretty swanky for a fairly inexpensive fridge. I would give 10 stars is I could
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for the 5-star review and for sharing your thoughts about the NewAir 15" Built-in 29 Bottle Dual Zone Compressor Wine Fridge.Thank you for choosing NewAir!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for the 5-star review and for sharing your thoughts about the NewAir 15" Built-in 29 Bottle Dual Zone Compressor Wine Fridge.Thank you for choosing NewAir!
Written by a customer while visiting Newair
Customer Rating
5
Looks amazing installed in our kitchen island!
on August 9, 2021
Posted by: Jeremy
from Richmond, VA
Verified Purchase:No
Very pleased with the wine fridge thus far. Unit looks really nice as a built-in for our kitchen island. The recessed toe kick gives it a very professional look. The company also seems quick to respond to and questions/concerns.
I would recommend this to a friend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for the 5-star review and for sharing your thoughts about the AWR-290DB.Thank you for choosing Newair!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for the 5-star review and for sharing your thoughts about the AWR-290DB.Thank you for choosing Newair!
Written by a customer while visiting Newair
Customer Rating
5
Works good
on January 26, 2021
Posted by: Nick39
from Washington nj
I bought this a year and a half ago, works good and when I did have an issue customer service was very helpful
Response from NewairBy NewAir, Customer Service, January 26, 2021
Thank you for the 5-star review and for sharing your thoughts about the AWR-290DB.Thank you for choosing NewAir!
Written by a customer while visiting Newair
Customer Rating
5
Great product great service!!
on December 29, 2021
Posted by: Jd
from Cambridge on Canada
Verified Purchase:No
This lunit ooked and felt like the quality product that it is .Solid racking , doors and controls with quiet operation verified this unit to be top quality. Superior to two much higher priced previous brands I've owned. In dealing with minor issues that I percieved to have were quickly dealt with quickly and professionally. over the phone. I can't say enough about the staff. EXCELLENT
I would recommend this to a friend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for the 5-star review and for posting your comments in regards to this product AWR-290DB. We highly appreciate your feedback and we are glad to hear you are also pleased with the customer service that was provided. Thank you for choosing Newair!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for the 5-star review and for posting your comments in regards to this product AWR-290DB. We highly appreciate your feedback and we are glad to hear you are also pleased with the customer service that was provided. Thank you for choosing Newair!
Written by a customer while visiting Newair