Customer reviews from Newair
NewAir - 15 Built-in 29 Bottle Dual Zone Compressor Wine Fridge with Beech Wood Shelves - Stainless Steel
Average customer rating
4.5
(310 Reviews)
Rating breakdown 310 reviews
5 Stars
224
4 Stars
45
3 Stars
14
2 Stars
11
1 Star
16
92%of customers recommend this product.
(
117 out of
127)
Customer Reviews for NewAir - 15 Built-in 29 Bottle Dual Zone Compressor Wine Fridge with Beech Wood Shelves - Stainless Steel
Customer Rating
4
I really like my wine refrigerator
on January 25, 2022
Posted by: Toad
from Los Angeles
Verified Purchase:No
Have been really happy with my 15", 29 Bottle Dual Zone refrigerator. It is just the perfect size and capacity for my needs. Just recently it had a glitch. Customer Service has been really friendly and responsive in helping to resolve my issue.
I would recommend this to a friend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for posting your comments in regards to this product AWR-290DB. We are glad to hear you like the unit's features and I am happy to hear that you are pleased with our customer service provided. Thank you for choosing Newair!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for posting your comments in regards to this product AWR-290DB. We are glad to hear you like the unit's features and I am happy to hear that you are pleased with our customer service provided. Thank you for choosing Newair!
Written by a customer while visiting Newair
Customer Rating
5
Wine Fridge
on February 1, 2020
Posted by: theboymomx3
from Ohio
I'm so excited about this cool fridge! I love how versatile it can be. I can use it for my wine, the hubby's beer or even the kids drinks
Response from NewairBy NewAir, Customer Service, February 3, 2020
Thank you for the 5-star review and for sharing your thoughts about the unit.Thank you for choosing NewAir!
Written by a customer while visiting Newair
Posted by: 22Mike33
from Raymond, MS
Verified Purchase:Yes
I've had this wine fridge for over a year now and it continues to work and look great. The LEDs are aesthetically pleasing and it keeps my wines at the prescribed temperature. I highly recommend this product for any wine enthusiast!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for the 5-star review and for sharing your thoughts about the AWR-290DB.Thank you for choosing Newair!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for the 5-star review and for sharing your thoughts about the AWR-290DB.Thank you for choosing Newair!
Written by a customer while visiting Newair
Customer Rating
2
Malfunctioning after 2 Star Review.5 Star Review years
on January 25, 2021
Posted by: BitterFinish
from Undisclosed
Verified Purchase:Yes
This worked great at first. The different zones let me chill white wine to a lower temperature. However, about 2.5 years after it was purchased, it began beeping continuously and the temperature control began flashing at 32 degrees F. We immediately opened up the fridge thinking it may could have frozen/cracked/exploded the bottles. We found the white wine compartment had stopped cooling. No idea how to troubleshoot this as it's not a "standard problem", but we did try keeping it unplugged overnight and try plugging it into other outlets with the same result. If the longevity is only 2 years, it's ridiculous considering how much it cost up front. Also, unless you're storing 29 bottles of dessert wine, this fridge in no way is equipped to store 29 bottles as advertised. I tried a variety of configurations and only came up with 23-26 bottles depending on stacking ability. Without stacking, it can only hold 15 bottles.
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Hi There,
Thank you for contacting NewAir! I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter and provide the best possible solution
Best Regards,
Customer Care
Thank you for contacting NewAir! I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter and provide the best possible solution
Best Regards,
Customer Care
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Hi There,
Thank you for contacting NewAir! I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter and provide the best possible solution
Best Regards,
Customer Care
Thank you for contacting NewAir! I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter and provide the best possible solution
Best Regards,
Customer Care
Written by a customer while visiting Newair
Customer Rating
5
Alai Drysdale Rocks
on April 20, 2021
Posted by: Chip
from Plano, TX
Extremely helpful with my situation. Loving my decision to buy NewAir!
Response from NewairBy NewAir, Customer Service, April 20, 2021
Thank you for taking the time to leave a review on your AWR-290DB. Thank you for choosing NewAir!
Written by a customer while visiting Newair
Customer Rating
5
Good Product
on February 9, 2021
Posted by: Asharma
from CA
Works well, great customer service. Fits well in the space.
Response from NewairBy NewAir, Customer Service, February 9, 2021
Thank you for the 5-star review and for sharing your thoughts about the AWR-290DB.Thank you for choosing NewAir!
Written by a customer while visiting Newair
Customer Rating
5
Nice unit
on February 14, 2020
Posted by: CATT
from Missouri
just installed, but so far I like it. Makes just a little noise - not as much as a full size refrigerator. Could use more info about how to fill water trays, etc., since no way to measure humidity built into unit. Otherwise, very nice and good value.
Response from NewairBy NewAir, Customer Service, February 17, 2020
Thank you for the 5-star review and for sharing your thoughts about the unit.Thank you for choosing NewAir!
Written by a customer while visiting Newair
Posted by: ms soupy
from Bradenton, Fl
Verified Purchase:Yes
We bought this a year ago and had some issues with the temperatures fluxuating so they are replacing the unit..
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for the 5-star review and for sharing your thoughts about the AWR-290DB.Thank you for choosing NewAir!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for the 5-star review and for sharing your thoughts about the AWR-290DB.Thank you for choosing NewAir!
Written by a customer while visiting Newair