Customer reviews from Newair
NewAir - 15 Built-in 29 Bottle Dual Zone Compressor Wine Fridge with Beech Wood Shelves - Stainless steel
Average customer rating
4.5
(310 Reviews)
Rating breakdown 310 reviews
5 Stars
224
4 Stars
45
3 Stars
14
2 Stars
11
1 Star
16
92%of customers recommend this product.
(
117 out of
127)
Customer Reviews for NewAir - 15 Built-in 29 Bottle Dual Zone Compressor Wine Fridge with Beech Wood Shelves - Stainless steel
Customer Rating
5
Nice Unit
on November 18, 2020
Posted by: Mgold
from Milwaukee, WI
This is a nice fridge and I really like the 2 zones. I had an issue with the fan making a noise after about 2 years, but customer service had a new one sent out to take care of the issue. Overall a great wine fridge.
Response from NewairBy NewAir, Customer Service, November 18, 2020
Thank you for the 5-star review and for sharing your thoughts about the NewAir 15” Built-in 29 Bottle Dual Zone Compressor Wine Fridge.Thank you for choosing NewAir!
Written by a customer while visiting Newair
Customer Rating
5
Nice Unit
on November 18, 2020
Posted by: Mgold
from Milwaukee, WI
This is a nice fridge and I really like the 2 zones. I had an issue with the fan making a noise after about 2 years, but customer service had a new one sent out to take care of the issue. Overall a great wine fridge.
Response from NewairBy NewAir , Customer Service, November 18, 2020
Thank you for the 5-star review and for sharing your thoughts about the NewAir 15” Built-in 29 Bottle Dual Zone Compressor Wine Fridge.Thank you for choosing NewAir!
Written by a customer while visiting Newair
Posted by: Mgold
from Milwaukee, WI
Verified Purchase:Yes
This is a nice fridge and I really like the 2 zones. I had an issue with the fan making a noise after about 2 years, but customer service had a new one sent out to take care of the issue. Overall a great wine fridge.
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for the 5-star review and for sharing your thoughts about the NewAir 15" Built-in 29 Bottle Dual Zone Compressor Wine Fridge.Thank you for choosing NewAir!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for the 5-star review and for sharing your thoughts about the NewAir 15" Built-in 29 Bottle Dual Zone Compressor Wine Fridge.Thank you for choosing NewAir!
Written by a customer while visiting Newair
Posted by: MattG8
from Milwaukee, WI
Verified Purchase:Yes
It was good... then at about 2 years of owning it, the warranty ended and it started making a brutal noise that haunts me at night... I'd love to add a video of this, but only able to add pictures. Reached out to customer service, and they said "well, you could reach out to a repair person". So helpful...
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Hi There,
Thank you for contacting NewAir! I do apologize for the inconvenience you are currently facing with your unit. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter. At NewAir our goal is being a brand you can trust. Please reach out to us so we can provide the best possible solution.
Best Regards,
Customer Care
Thank you for contacting NewAir! I do apologize for the inconvenience you are currently facing with your unit. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter. At NewAir our goal is being a brand you can trust. Please reach out to us so we can provide the best possible solution.
Best Regards,
Customer Care
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Hi There,
Thank you for contacting NewAir! I do apologize for the inconvenience you are currently facing with your unit. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter. At NewAir our goal is being a brand you can trust. Please reach out to us so we can provide the best possible solution.
Best Regards,
Customer Care
Thank you for contacting NewAir! I do apologize for the inconvenience you are currently facing with your unit. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter. At NewAir our goal is being a brand you can trust. Please reach out to us so we can provide the best possible solution.
Best Regards,
Customer Care
Written by a customer while visiting Newair
Customer Rating
5
Great addition to our kitchen!
on November 5, 2020
Posted by: Anonymous
We were looking for a wine fridge to replace our old trash compactor and this fridge fits the space perfectly. It looks beautiful and the dual zone is great to have, since we drink both white and red wines. We did have an issue with it almost a year later, but customer service was great and resolved it quickly.
Response from NewairBy NewAir , Customer Service , November 5, 2020
Awesome! I’m happy to hear that you are pleased with our customer service and thank you for posting your comments in regards to the AWR-290DB. Thank you for choosing NewAir!
Written by a customer while visiting Newair
Posted by: Chris
from Undisclosed
Verified Purchase:Yes
We were looking for a wine fridge to replace our old trash compactor and this fridge fits the space perfectly. It looks beautiful and the dual zone is great to have, since we drink both white and red wines. We did have an issue with it almost a year later, but customer service was great and resolved it quickly.
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Awesome! I'm happy to hear that you are pleased with our customer service and thank you for posting your comments in regards to the AWR-290DB. Thank you for choosing NewAir!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Awesome! I'm happy to hear that you are pleased with our customer service and thank you for posting your comments in regards to the AWR-290DB. Thank you for choosing NewAir!
Written by a customer while visiting Newair
Customer Rating
5
Absolutely Exceptional Service; Product is Great
on November 2, 2020
Posted by: ABAtlanta
from Atlanta, GA
What a company. I NEVER write reviews but this is worth it. I bought this product when price dipped and had to wait 10 months to install in home we were building. I actually bought one wine and one cold drink fridge. When installed, cold drink was great but the temp on the wine one wouldn't budge. We called customer service. They sent me a return label, had me ship it back at their expense, and I had a new one THE NEXT DAY. absolutely outstanding. Rep emailed me several times to make sure we were proceeding and happy and had no questions. The fridge is GREAT. Has a blue light that looks fun when lit and the top and lower portions have different temp settings for white and red. Pretty swanky for a fairly inexpensive fridge. I would give 10 stars is I could
Response from NewairBy NewAir , Customer Service, November 3, 2020
Thank you for the 5-star review and for sharing your thoughts about the NewAir 15” Built-in 29 Bottle Dual Zone Compressor Wine Fridge.Thank you for choosing NewAir!
Written by a customer while visiting Newair
Customer Rating
5
Absolutely Exceptional Service; Product is Great
on November 2, 2020
Posted by: ABAtlanta
from Atlanta, GA
What a company. I NEVER write reviews but this is worth it. I bought this product when price dipped and had to wait 10 months to install in home we were building. I actually bought one wine and one cold drink fridge. When installed, cold drink was great but the temp on the wine one wouldn't budge. We called customer service. They sent me a return label, had me ship it back at their expense, and I had a new one THE NEXT DAY. absolutely outstanding. Rep emailed me several times to make sure we were proceeding and happy and had no questions. The fridge is GREAT. Has a blue light that looks fun when lit and the top and lower portions have different temp settings for white and red. Pretty swanky for a fairly inexpensive fridge. I would give 10 stars is I could
Response from NewairBy NewAir, Customer Service, November 3, 2020
Thank you for the 5-star review and for sharing your thoughts about the NewAir 15” Built-in 29 Bottle Dual Zone Compressor Wine Fridge.Thank you for choosing NewAir!
Written by a customer while visiting Newair