Customer reviews from newair.com
NewAir - 29-Bottle Wine Cooler - Stainless Steel
Average customer rating
4.5
(209 Reviews)
Rating breakdown 209 reviews
5 Stars
152
4 Stars
32
3 Stars
7
2 Stars
7
1 Star
11
93%of customers recommend this product.
(
84 out of
90)
Customer Reviews for NewAir - 29-Bottle Wine Cooler - Stainless Steel
Customer Rating
5
Love this Wine Fridge
on July 14, 2021
Posted by: Lisa P.
from Florida
Single best present my Husband has ever gotten for me for Christmas. It fit perfectly in between our cabinets, looks super, and keeps all our wines at their optimal temperature. I love the wood shelves because they make the fridge look that more elegant. The customer service is also five-star. Highly recommend!
Response from newair.comBy Newair, Customer Service, July 15, 2021
Thank you for the 5-star review and for posting your comments in regards to this product AWR-290DB. We highly appreciate your feedback and we are glad to hear you like the unit's features. I am happy to hear that you are pleased with our customer service provided. Thank You for choosing Newair!
Written by a customer while visiting newair.com
Customer Rating
5
Excellent Wine Fridge
on September 9, 2020
Posted by: NC Lil
from Wallace, NC
We are planning to place our wine fridge in an island that will arrive in a few weeks. Mean time we are using it in our breakfast nook. It looks incredible and it keeps our wines at appropriate temps
Response from newair.comBy NewAir, Customer Service, September 10, 2020
Thank you for the 5-star review and for sharing your thoughts about the NWC029SS01.Thank you for choosing NewAir!
Written by a customer while visiting newair.com
Customer Rating
5
Compact and Stylish
on April 13, 2020
Posted by: Please The Palate
from Los Angeles, CA
The 15" NewAir wine fridge is my second NewAir wine fridge. Like my other wine fridge, this one is stylish and practical. It is compact and a great space saver. Instead of stacking two cases of wine on top of each other, this looks better and holds more bottles (29). It can fit under a counter or stand alone and you can choose if you want the door to open from the right or the left. I love the dual temperature zones so that I can store both red and white wines at their optimal temperatures. This wine fridge is perfect if have limited space.
Response from newair.comBy NewAir, Customer Service, April 20, 2020
Thank you for posting your comments in regards to the AWR-290DB. We are glad to hear your unit meets your expectations. We highly appreciate your feedback. Thank you for choosing NewAir!
Written by a customer while visiting newair.com
Customer Rating
5
Sleek Design and Soundless
on April 30, 2021
Posted by: Isa1
from Queens, New York
I am attached to this wine cooler! It has an elegant design that elevates the space you put it in. One of the biggest plus for me is that it is quiet! It is able to hold a good number of wine bottles in two different temperature settings, perfect for both red and white wines. You can also adjust the levels of the racks based on the size of your wine bottles. The set-up was a breeze and not complicated at all! Overall, love the product and highly recommend!
Response from newair.comBy Newair, Customer Service, May 3, 2021
Thank you for taking the time to leave a review on your AWR-290DB. Thank you for choosing Newair!
Written by a customer while visiting newair.com
Customer Rating
5
High Quality Unit
on March 8, 2021
Posted by: Brett22T
from Tampa, FL
Have had this unit for a few months now. Absolutely love it. Design is very high end and well built with quality materials. The dual zone capability allows me to store reds and whites in it to a perfect temperature. Highly recommend.
Response from newair.comBy NewAir, Customer Service, March 9, 2021
Hi, Thank you for taking the time to leave a review on your unit. Thank You for choosing NewAir!
Written by a customer while visiting newair.com
Customer Rating
5
Alai Drysdale Rocks
on April 20, 2021
Posted by: Chip
from Plano, TX
Extremely helpful with my situation. Loving my decision to buy NewAir!
Response from newair.comBy NewAir, Customer Service, April 20, 2021
Thank you for taking the time to leave a review on your AWR-290DB. Thank you for choosing NewAir!
Written by a customer while visiting newair.com
Customer Rating
5
Quiet and powerful
on April 10, 2020
Posted by: Chels
from San Francisco, CA
I've been so happy with my wine fridge, I'm just wishing I had it sooner in my life. It's so quiet and well made. It looks sleek and is always something my guests fawn over because it looks so good. I love having the flexibility of two zones to stash every type of wine I enjoy drinking.
Response from newair.comBy NewAir, Customer Service, April 13, 2020
Thank you for the 5-star review and for sharing your thoughts about the AWR-290DB. We are glad to hear you like the unit's features. Thank you for choosing NewAir!
Written by a customer while visiting newair.com
Customer Rating
3
Good Marketing, Poor Function
on June 10, 2021
Posted by: DaveS
from Las Vegas
I've owned it for 8 months and have repressed a review until now on the theory that I wanted to live with it in order to offer a fair review. It's got good and poor qualities, but for me the overall impact has been frustration. I've owned other very nice, quality wine fridges in the past which gives me the ability to compare. This unit has good style, reliable operation, nice features, quiet operation and cools two zones as advertised.
But its bottle capacity is misleading and is the primary source of my frustration. Bordeaux bottles are not the primary standard in the wine world. Anyone who drinks chardonnay, pinot noir, pino gris, Rhone wines, Shiraz, or any other non-bordeaux wine will be deeply disappointed. Those wines don't fit between the shelves and very significantly reduce the capacity of this unit. The marketing dept.has out slugged the engineering department for control over this unit and the customer suffers. Advertising a big capacity may bring in sales, but when the vast majority of owners cannot attain that capacity, then customer satisfaction disappears. I cannot recommend this unit. Beware.
But its bottle capacity is misleading and is the primary source of my frustration. Bordeaux bottles are not the primary standard in the wine world. Anyone who drinks chardonnay, pinot noir, pino gris, Rhone wines, Shiraz, or any other non-bordeaux wine will be deeply disappointed. Those wines don't fit between the shelves and very significantly reduce the capacity of this unit. The marketing dept.has out slugged the engineering department for control over this unit and the customer suffers. Advertising a big capacity may bring in sales, but when the vast majority of owners cannot attain that capacity, then customer satisfaction disappears. I cannot recommend this unit. Beware.
Response from newair.comBy Newair, Customer Service, June 13, 2021
Hi,thank you for contacting Newair! I do apologize for the inconvenience you are currently facing with your unit. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter. At Newair our goal is being a brand you can trust. Please reach out to us so we can provide the best possible solution.
Best Regards,
Customer Care
Best Regards,
Customer Care
Written by a customer while visiting newair.com