Customer reviews from Newair
NewAir - 15 Built-in 29 Bottle Dual Zone Compressor Wine Fridge with Beech Wood Shelves - Stainless Steel
Average customer rating
4.5
(310 Reviews)
Rating breakdown 310 reviews
5 Stars
224
4 Stars
45
3 Stars
14
2 Stars
11
1 Star
16
92%of customers recommend this product.
(
117 out of
127)
Customer Reviews for NewAir - 15 Built-in 29 Bottle Dual Zone Compressor Wine Fridge with Beech Wood Shelves - Stainless Steel
Posted by: Isa1
from Queens, New York
Verified Purchase:Yes
I am attached to this wine cooler! It has an elegant design that elevates the space you put it in. One of the biggest plus for me is that it is quiet! It is able to hold a good number of wine bottles in two different temperature settings, perfect for both red and white wines. You can also adjust the levels of the racks based on the size of your wine bottles. The set-up was a breeze and not complicated at all! Overall, love the product and highly recommend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for taking the time to leave a review on your AWR-290DB. Thank you for choosing Newair!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for taking the time to leave a review on your AWR-290DB. Thank you for choosing Newair!
Written by a customer while visiting Newair
Customer Rating
2
Malfunctioning after 2.5 years
on January 25, 2021
Posted by: BitterFinish
This worked great at first. The different zones let me chill white wine to a lower temperature. However, about 2.5 years after it was purchased, it began beeping continuously and the temperature control began flashing at 32 degrees F. We immediately opened up the fridge thinking it may could have frozen/cracked/exploded the bottles. We found the white wine compartment had stopped cooling. No idea how to troubleshoot this as it's not a "standard problem", but we did try keeping it unplugged overnight and try plugging it into other outlets with the same result. If the longevity is only 2 years, it's ridiculous considering how much it cost up front. Also, unless you're storing 29 bottles of dessert wine, this fridge in no way is equipped to store 29 bottles as advertised. I tried a variety of configurations and only came up with 23-26 bottles depending on stacking ability. Without stacking, it can only hold 15 bottles.
Response from NewairBy NewAir, Customer Service, January 25, 2021
Hi There,
Thank you for contacting NewAir! I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter and provide the best possible solution
Best Regards,
Customer Care
Thank you for contacting NewAir! I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter and provide the best possible solution
Best Regards,
Customer Care
Written by a customer while visiting Newair
Customer Rating
5
Great product great service!!
on December 29, 2021
Posted by: Jd
from Cambridge, Ontario Canada
Verified Purchase:No
My 15" unit looks and feels like a quality unit. Compared to several, more expensive other brands I've owned over the years .Unit maintains excellent temps for its size .
I would recommend this to a friend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for posting your comments in regards to the AWR-290DB. We are glad to hear your unit meets your expectations. We highly appreciate your feedback. Thank you for choosing Newair!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for posting your comments in regards to the AWR-290DB. We are glad to hear your unit meets your expectations. We highly appreciate your feedback. Thank you for choosing Newair!
Written by a customer while visiting Newair
Customer Rating
4
Great customer service
on July 15, 2020
Posted by: Dan L
from Houston,TX
Christina from Newair talked me through why the upper zone of our wine fridge wasn't cooling and diagnosed the problem as being either a temperature or compressor switch. She was kind enough to send me the replacement parts with instruction manuals as a one time courtesy, so am hopeful this does the trick! During a time like this, it was great to be able to speak to someone live in addition to rapid communication about our problem by e-mail.
Response from NewairBy NewAir, Customer Service, July 16, 2020
Awesome! I’m happy to hear that you are pleased with our customer service and thank you for posting your comments in regards to this AWR-290DB. Thank you for choosing NewAir!
Written by a customer while visiting Newair
Customer Rating
5
So Many Things to Love!
on November 22, 2016
Posted by: Michelle
from Los Angeles, CA
I love so many things about this cooler that it's hard to narrow it down. My favorite thing is probably the dual temperature control, which lets me keep my reds and whites at the exact perfect temperature. The adjustable shelves make it easy to store wine, craft beer, or soda, so I'm ready to entertain for every single one of my friend's tastes. The design is super compact and sleek, it fits easily in my dining room next to my bar cart. It also would fit just as easily in my kitchen, as it's compact design fits right under the counter top. I also love the ability to lock the fridge so I can keep little hands out of adult beverages.
I would recommend this to a friend!
Written by a customer while visiting Newair
Customer Rating
5
Exactly what I was looking for
on September 24, 2021
Posted by: Misd
from Redwood City, CA
Verified Purchase:No
Perfect fit both in size and style. I use the dual zones to keep different wines at the appropriate temperatures - very convenient. Also very quiet. Exactly what I was looking for.
I would recommend this to a friend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for the 5-star review and for posting your comments in regards to this product AWR-290DB. We highly appreciate your feedback. Thank you for choosing Newair.
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for the 5-star review and for posting your comments in regards to this product AWR-290DB. We highly appreciate your feedback. Thank you for choosing Newair.
Written by a customer while visiting Newair
Customer Rating
5
Sleek looking Beverage Cooler and Great Customer Service
on April 25, 2022
Posted by: Saavy Shopper
from Waterloo, IA
Verified Purchase:No
This beverage cooler looks great, the internal lighting allows us to see what products are in there without having to open the door first. The customer service is great to work with for ordering parts.
I would recommend this to a friend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for the 5-star review and for posting your comments in regards to this product AWR-290DB. We are glad you enjoy using the unit and I am happy to hear that you are pleased with our customer service provided. Thank you for choosing Newair!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for the 5-star review and for posting your comments in regards to this product AWR-290DB. We are glad you enjoy using the unit and I am happy to hear that you are pleased with our customer service provided. Thank you for choosing Newair!
Written by a customer while visiting Newair
Customer Rating
5
I would buy it again without hesitation
on June 9, 2022
Posted by: Rob
from Maryland
Verified Purchase:No
This is installed in a motor yacht. It has performed well for three years. It is very quiet, has never failed or frosted up. One issue with a sensor which Newaire took care of. Versatile, in cabinet or out. I would not hesitate to buy it again.
I would recommend this to a friend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for the 5-star review and for posting your comments in regards to this product AWR-290DB. We are glad you enjoy using the unit and I am happy to hear that you are pleased with our customer service provided. Thank you for choosing Newair!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for the 5-star review and for posting your comments in regards to this product AWR-290DB. We are glad you enjoy using the unit and I am happy to hear that you are pleased with our customer service provided. Thank you for choosing Newair!
Written by a customer while visiting Newair