Customer reviews from Newair
NewAir - 15 Built-in 29 Bottle Dual Zone Compressor Wine Fridge with Beech Wood Shelves - Stainless Steel
Average customer rating
4.5
(310 Reviews)
Rating breakdown 310 reviews
5 Stars
224
4 Stars
45
3 Stars
14
2 Stars
11
1 Star
16
92%of customers recommend this product.
(
117 out of
127)
Customer Reviews for NewAir - 15 Built-in 29 Bottle Dual Zone Compressor Wine Fridge with Beech Wood Shelves - Stainless Steel
Customer Rating
5
Great Undercounter Wine Cooler
on January 17, 2017
Posted by: Jamie
from Charlotte, Texas
Our built in cooler gave out and after some research, selected the NewAir AWR-290DB to replace it. We have been very happy thus far with the unit. I can not believe how quiet it is, we never hear it running. We set the temperature for both sections and it has remained constant without fluctuations. Cooler is very stylish and seems very well made. Setup was a breeze and we were up an running in no time. The only issue had is that the shelves are very tight for the number of bottles it is designed for and we were unable to get in as many as it was designed to hold.
I would recommend this to a friend!
Written by a customer while visiting Newair
Customer Rating
4
What I love most about this wine fridge
on November 16, 2021
Posted by: Jim the Cop'd
from Charleston, SC
Verified Purchase:No
What I love most about this wine fridge is that it's quiet, stores a decent amount of wine, and keeps both zones at the temperature I set it to. One way to improve the unit is to put a top zone drip tray so the pc board won't be damaged.
I would recommend this to a friend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for posting your comments in regards to this product AWR-290DB. We highly appreciate your feedback. Thank you for choosing Newair.
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for posting your comments in regards to this product AWR-290DB. We highly appreciate your feedback. Thank you for choosing Newair.
Written by a customer while visiting Newair
Customer Rating
4
Compact and sleek
on April 12, 2021
Posted by: Sherry C
from Katy, TX
We bought this in November 2020 and it worked well, quiet, and fit nicely in our space. For some reason it stopped cooling. Frustrating but, customer service took their time to help me, sent me replacement parts and helped me through it all. Even if the fridge gave us a hard time temporarily the customer service made it all worth the purchase. Would definitely recommend to others.
Response from NewairBy NewAir, Customer Service, April 12, 2021
Thank you for taking the time to leave a review on your AWR-290DB. We are delighted to hear you are pleased with our customer service provided. Thank you for choosing NewAir!
Written by a customer while visiting Newair
Posted by: DaveS
from Las Vegas
Verified Purchase:Yes
I've owned it for 8 months and have repressed a review until now on the theory that I wanted to live with it in order to offer a fair review. It's got good and poor qualities, but for me the overall impact has been frustration. I've owned other very nice, quality wine fridges in the past which gives me the ability to compare. This unit has good style, reliable operation, nice features, quiet operation and cools two zones as advertised. But its bottle capacity is misleading and is the primary source of my frustration. Bordeaux bottles are not the primary standard in the wine world. Anyone who drinks chardonnay, pinot noir, pino gris, Rhone wines, Shiraz, or any other non-bordeaux wine will be deeply disappointed. Those wines don't fit between the shelves and very significantly reduce the capacity of this unit. The marketing dept.has out slugged the engineering department for control over this unit and the customer suffers. Advertising a big capacity may bring in sales, but when the vast majority of owners cannot attain that capacity, then customer satisfaction disappears. I cannot recommend this unit. Beware.
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Hi,thank you for contacting Newair! I do apologize for the inconvenience you are currently facing with your unit. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter. At Newair our goal is being a brand you can trust. Please reach out to us so we can provide the best possible solution.
Best Regards,
Customer Care
Best Regards,
Customer Care
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Hi,thank you for contacting Newair! I do apologize for the inconvenience you are currently facing with your unit. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter. At Newair our goal is being a brand you can trust. Please reach out to us so we can provide the best possible solution.
Best Regards,
Customer Care
Best Regards,
Customer Care
Written by a customer while visiting Newair
Customer Rating
5
In love!
on April 22, 2020
Posted by: Marissa G
from Long Beach, NY
This is one of my new favorite appliances in my kitchen. I love the dual temperature feature that allows me to store more than one type of wine at the same time. Definitely recommend!
Response from NewairBy NewAir, Customer Service, April 24, 2020
Thank you for posting your comments in regards to this product (AWR-290DB). We highly appreciate your feedback. Thank you for choosing NewAir.
Written by a customer while visiting Newair
Customer Rating
4
Good features
on October 2, 2021
Posted by: Smt121
from Highland beach Florida
Very difficult to get 29 bottles of wine into the refrigerator
Response from NewairBy Newair, Customer Service, October 4, 2021
Thank you for the review and for sharing your thoughts about the AWR-290DB. Your feedback is appreciated and will be forwarded to the right department. Thank you for choosing Newair!
Written by a customer while visiting Newair
Posted by: Marielle
from Boston mass
Verified Purchase:Yes
I bought Unit about a month ago. I couldn't be happier with it. Also looks so clean in my kitchen.
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for the 5-star review and for posting your comments in regards to the NewAir 15" Built-in 29 Bottle Dual Zone Compressor Wine Fridge. We highly appreciate your feedback and we are glad to hear you like the unit's features. Thank you for choosing NewAir!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for the 5-star review and for posting your comments in regards to the NewAir 15" Built-in 29 Bottle Dual Zone Compressor Wine Fridge. We highly appreciate your feedback and we are glad to hear you like the unit's features. Thank you for choosing NewAir!
Written by a customer while visiting Newair
Customer Rating
2
Was really hoping for more than 2 years of life
on July 11, 2020
Posted by: Dan L
from Houston,TX
Following flooding from Hurricane Harvey, we had to renovate our entire first floor. We had our NewAir AWR-290DB 2-zone wine cooler installed in May 2018 after the cabinetry and painting was done. A beautiful unit that is sleek. For the last several weeks, it has been making a buzzing sound, but 2 weeks ago, it seems the entire upper zone stopped working and stopped cooling our white wines while we were out of town for a week. When we came home, the upper zone temperature said 68 degrees even though we have always had it at 45. Unfortunately, at least 2 expensive bottles of white had turned and we are concerned the other bottles of white have been compromised as well. Thankfully the lower zone which holds the reds maintains at least 55. Really disappointed that one of the motors went out so soon and will call Newair on Monday. Will update the review after we touch base with customer service
Response from NewairBy NewAir, Customer Service, July 13, 2020
Hi There,
Thank you for contacting NewAir! I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter and provide the best possible solution
Best Regards,
Customer Care
Thank you for contacting NewAir! I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter and provide the best possible solution
Best Regards,
Customer Care
Written by a customer while visiting Newair