Customer reviews from newair.com
NewAir - 15” Built-in 29 Bottle Dual Zone Compressor Wine Fridge with Beech Wood Shelves - Stainless steel
Average customer rating
4.4
(212 Reviews)
Rating breakdown 212 reviews
5 Stars
152
4 Stars
32
3 Stars
8
2 Stars
8
1 Star
12
91%of customers recommend this product.
(
85 out of
93)
Customer Reviews for NewAir - 15” Built-in 29 Bottle Dual Zone Compressor Wine Fridge with Beech Wood Shelves - Stainless steel
Posted by: Unhappy customer May21
from Alexandria, Virginia
Verified Purchase:Yes
Wine cooler not working be after one week. Error message. Awakened in the middle of the night to noise and and flashing lights. None of the buttons work. Called geek squad and they were unable to fix. After one week of owning.
Response from newair.comBy newairpwr, newairpwr, April 20, 2022
Hi,Thank you for contacting Newair! I do apologize for the inconvenience you are currently facing with your unit. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter. At Newair our goal is being a brand you can trust. Please reach out to us so we can provide the best possible solution.
Best Regards,
Customer Care
Best Regards,
Customer Care
Written by a customer while visiting newair.com
Customer Rating
5
I love this wine fridge!!
on January 17, 2022
Posted by: Ashley
from Baltimore, MD
Verified Purchase:No
This wine fridge is amazing! I love the dual operation temperature zones and the light modes. So far it has worked incredibly well!!
I would recommend this to a friend!
Response from newair.comBy newairpwr, newairpwr, April 20, 2022
Thank you for the 5-star review and for posting your comments in regards to this product AWR-290DB. We are glad to hear you like the unit's features and we are glad you enjoy using the unit. Thank you for choosing Newair!
Written by a customer while visiting newair.com
Customer Rating
5
I would highly recommend this product
on January 31, 2022
Posted by: Dan
from Conway, Ar
Verified Purchase:No
We would purchase this unit or any other Newair unit again. Very well made and styled. Customer service has always been #1, with any issue that has ever came up, being addressed promptly and professionally. Thanks Newair!
I would recommend this to a friend!
Response from newair.comBy newairpwr, newairpwr, April 20, 2022
Hi, Thank you for taking the time to leave a review on your Newair Product AWR-290DB. I am happy to hear that you are pleased with our customer service provided. Thank you for choosing Newair!
Written by a customer while visiting newair.com
Customer Rating
4
Nice wine fridge
on February 10, 2022
Posted by: Jill in Florida
from Jacksonville, FL
Verified Purchase:No
I gave this product 4 stars because the unit worked great when we first got it, but stopped cooling after a month and a half. However, the customer service I received from New Air was terrific! They offered to replace my fridge with a brand new unit! I would recommend this company.
I would recommend this to a friend!
Response from newair.comBy newairpwr, newairpwr, April 20, 2022
Hi, Thank you for taking the time to leave a review on your Newair Product AWR-290DB. I am happy to hear that you are pleased with our customer service provided. Thank you for choosing Newair!
Written by a customer while visiting newair.com
Customer Rating
1
Died less than 2 yrs old
on June 6, 2022
Posted by: Spaz
from Cape Cod
Verified Purchase:No
Worked great for 21 mons then just died. No light nothing!!!!
No, I would not recommend this to a friend.
Response from newair.comBy newairpwr, newairpwr, June 8, 2022
Hi There
Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. We will be reaching out via email to provide further assistance or please give me a call at 855-963-9247 select customer service and ask for Alai. I will be happy to assist you with this matter and provide the best possible solution. Best Regards, Customer Care
Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. We will be reaching out via email to provide further assistance or please give me a call at 855-963-9247 select customer service and ask for Alai. I will be happy to assist you with this matter and provide the best possible solution. Best Regards, Customer Care
Written by a customer while visiting newair.com
Customer Rating
1
Not recommended
on October 17, 2022
Posted by: Tina
from MD
Verified Purchase:No
2nd fridge (same make/model). Both times the fan stopped working or started to make an extremely loud noise. 1st one was purchased in 2017 and replaced (we purchased) in 2019. 2nd one was purchased in 2019 and started making a loud noise from the fan in 2022. Love the look but am not able to recommend this fridge at all. For the price, I would definitely expect to get more than 2 years out of it. We will NOT be replacing it with the same brand.
No, I would not recommend this to a friend.
Response from newair.comBy newairpwr, newairpwr, October 21, 2022
Hi There
Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. We will be reaching out via email to provide further assistance or please give me a call at 855-963-9247 select customer service and ask for Camilla. I will be happy to assist you with this matter and provide the best possible solution. Best Regards, Customer Care
Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. We will be reaching out via email to provide further assistance or please give me a call at 855-963-9247 select customer service and ask for Camilla. I will be happy to assist you with this matter and provide the best possible solution. Best Regards, Customer Care
Written by a customer while visiting newair.com
Customer Rating
5
Love this wine cooler.
on November 4, 2021
Posted by: Lori E
from Melbourne, Florida
Verified Purchase:No
We purchased this wine cooler when we remodeled our kitchen over 3 years ago for cooling and storing our wine. We liked the slim feature and love the look built into our cabinets. Very happy.
I would recommend this to a friend!
Response from newair.comBy newairpwr, newairpwr, April 20, 2022
Thank you for posting your comments in regards to the AWR-290DB. We are glad to hear your unit meets your expectations. We highly appreciate your feedback. Thank you for choosing Newair!
Written by a customer while visiting newair.com
Customer Rating
5
NEW AIR: Thanks for THE BEST GREAT WINE FRIDGE!!!
on October 27, 2021
Posted by: BHG
from Charlotte, NC
Verified Purchase:No
New Air is Fabulous Company with the BEST WINE COOLERS available. The 15" Wine Cooler I purchased has been working faithfully and is Super Quiet. All my friends comment how beautiful it looks. I love it and HIGHLY recommend the company which is as FIRST CLASS as its products "the finest available". Do not be fooled by look alike's- There is only one NEW AIR!!!!
I would recommend this to a friend!
Response from newair.comBy newairpwr, newairpwr, April 20, 2022
Thank you so much for taking the time to leave us this amazing review on the Newair Product AWR-290DB. We are delighted to hear the unit has met your expectations and we are also grateful for your trust in our brand. Thank you for choosing Newair.
Written by a customer while visiting newair.com