Customer reviews from Newair
NewAir - 15 Built-in 29 Bottle Dual Zone Compressor Wine Fridge with Beech Wood Shelves - Stainless steel
Average customer rating
4.5
(310 Reviews)
Rating breakdown 310 reviews
5 Stars
224
4 Stars
45
3 Stars
14
2 Stars
11
1 Star
16
92%of customers recommend this product.
(
117 out of
127)
Customer Reviews for NewAir - 15 Built-in 29 Bottle Dual Zone Compressor Wine Fridge with Beech Wood Shelves - Stainless steel
Customer Rating
1
Stopped working at 12-18 months.
on January 19, 2023
Posted by: KDC
from Connecticut
Looks beautiful. Unfortunately, it stopped cooling after 12-18 months. I contacted Newair and apparently it's a bad compressor and the whole unit needs to be replaced, however there is only a 1 year warranty. Too bad, since it's a very expensive item.
No, I would not recommend this to a friend.
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Hi There
Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Alai. I will be happy to assist you with this matter. Please reach out to us so we can provide the best possible solution. Best Regards, Customer Care
Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Alai. I will be happy to assist you with this matter. Please reach out to us so we can provide the best possible solution. Best Regards, Customer Care
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Hi There
Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Alai. I will be happy to assist you with this matter. Please reach out to us so we can provide the best possible solution. Best Regards, Customer Care
Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Alai. I will be happy to assist you with this matter. Please reach out to us so we can provide the best possible solution. Best Regards, Customer Care
Written by a customer while visiting Newair
Customer Rating
5
Newair stands behind its quality products.
on December 13, 2022
Posted by: GH
from Durango, CO
I purchased three Newair products: two under-counter wine coolers and one under-counter beverage cooler. One of the wine coolers had an issue, and Newair is replacing the unit via a very easy process. In my experience, the best manufacturers are the ones that take care of the inevitable issues that arise without any hassle. That's how Newair has handled the replacement process. With respect to the two other units they are perfect. They look great. They keep the wine and beverages at the perfect temperature. The wine cooler, specifically, is holding two different temperatures (a lower one for white and the higher one for red) dead on. I would definitely purchase another Newair product.
I would recommend this to a friend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for the 5-star review on the product AWR-290DB. We are glad to hear you like the unit's features and I am happy to hear that you are pleased with our customer service provided. Thank You for choosing Newair!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for the 5-star review on the product AWR-290DB. We are glad to hear you like the unit's features and I am happy to hear that you are pleased with our customer service provided. Thank You for choosing Newair!
Written by a customer while visiting Newair
Customer Rating
1
Not recommended
on October 17, 2022
Posted by: Tina
from MD
2nd fridge (same make/model). Both times the fan stopped working or started to make an extremely loud noise. 1st one was purchased in 2017 and replaced (we purchased) in 2019. 2nd one was purchased in 2019 and started making a loud noise from the fan in 2022. Love the look but am not able to recommend this fridge at all. For the price, I would definitely expect to get more than 2 years out of it. We will NOT be replacing it with the same brand.
No, I would not recommend this to a friend.
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Hi There
Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. We will be reaching out via email to provide further assistance or please give me a call at 855-963-9247 select customer service and ask for Camilla. I will be happy to assist you with this matter and provide the best possible solution. Best Regards, Customer Care
Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. We will be reaching out via email to provide further assistance or please give me a call at 855-963-9247 select customer service and ask for Camilla. I will be happy to assist you with this matter and provide the best possible solution. Best Regards, Customer Care
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Hi There
Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. We will be reaching out via email to provide further assistance or please give me a call at 855-963-9247 select customer service and ask for Camilla. I will be happy to assist you with this matter and provide the best possible solution. Best Regards, Customer Care
Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. We will be reaching out via email to provide further assistance or please give me a call at 855-963-9247 select customer service and ask for Camilla. I will be happy to assist you with this matter and provide the best possible solution. Best Regards, Customer Care
Written by a customer while visiting Newair
Customer Rating
5
Great Wine Cooler
on August 11, 2022
Posted by: Mary
from Friendswood, TX
I love this wine cooler, it's the perfect size and has two cooling zones for red & white wines.
I would recommend this to a friend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for the 5-star review and for posting your comments in regards to this product AWR-290DB. We highly appreciate your feedback and we are glad to hear you like the unit's features. Thank you for choosing Newair!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for the 5-star review and for posting your comments in regards to this product AWR-290DB. We highly appreciate your feedback and we are glad to hear you like the unit's features. Thank you for choosing Newair!
Written by a customer while visiting Newair
Customer Rating
5
Great Product. Love the Dual Zones
on June 30, 2022
Posted by: Alex
from Scottsdale, Az
I didn't have room for a huge wine fridge. So glad I found this dual zone which holds the perfect amount of bottles for myself and my wife to enjoy!
I would recommend this to a friend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for the 5-star review and for sharing your thoughts about your experience using your AWR-290DB. Thank you for choosing Newair!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for the 5-star review and for sharing your thoughts about your experience using your AWR-290DB. Thank you for choosing Newair!
Written by a customer while visiting Newair
Customer Rating
5
I would buy it again without hesitation
on June 9, 2022
Posted by: Rob
from Maryland
This is installed in a motor yacht. It has performed well for three years. It is very quiet, has never failed or frosted up. One issue with a sensor which Newaire took care of. Versatile, in cabinet or out. I would not hesitate to buy it again.
I would recommend this to a friend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for the 5-star review and for posting your comments in regards to this product AWR-290DB. We are glad you enjoy using the unit and I am happy to hear that you are pleased with our customer service provided. Thank you for choosing Newair!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for the 5-star review and for posting your comments in regards to this product AWR-290DB. We are glad you enjoy using the unit and I am happy to hear that you are pleased with our customer service provided. Thank you for choosing Newair!
Written by a customer while visiting Newair
Customer Rating
4
Stylish addition to our kitchen
on June 6, 2022
Posted by: Av8r
from Houston, Tx
Love the dual temp controls and simple, elegant design. Excellent customer service!
I would recommend this to a friend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for posting your comments in regards to this product AWR-290DB. We are glad to hear you like the unit's features and I am happy to hear that you are pleased with our customer service provided. Thank you for choosing Newair!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for posting your comments in regards to this product AWR-290DB. We are glad to hear you like the unit's features and I am happy to hear that you are pleased with our customer service provided. Thank you for choosing Newair!
Written by a customer while visiting Newair
Customer Rating
1
Died less than 2 yrs old
on June 6, 2022
Posted by: Spaz
from Cape Cod
Worked great for 21 mons then just died. No light nothing!!!!
No, I would not recommend this to a friend.
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Hi There
Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. We will be reaching out via email to provide further assistance or please give me a call at 855-963-9247 select customer service and ask for Alai. I will be happy to assist you with this matter and provide the best possible solution. Best Regards, Customer Care
Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. We will be reaching out via email to provide further assistance or please give me a call at 855-963-9247 select customer service and ask for Alai. I will be happy to assist you with this matter and provide the best possible solution. Best Regards, Customer Care
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Hi There
Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. We will be reaching out via email to provide further assistance or please give me a call at 855-963-9247 select customer service and ask for Alai. I will be happy to assist you with this matter and provide the best possible solution. Best Regards, Customer Care
Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. We will be reaching out via email to provide further assistance or please give me a call at 855-963-9247 select customer service and ask for Alai. I will be happy to assist you with this matter and provide the best possible solution. Best Regards, Customer Care
Written by a customer while visiting Newair